SUMMARY

• 7+ years of experience in the field of IT with focus on QA and testing of web based and Client - Server applications, effective use of QA and Testing practice. Strong knowledge of all phases of SDLC and Strong working knowledge of Software testing (Functional, Integration, Performance, Quality Metrics).
• Expertise in different types of testing - Black box testing, white box testing, Manual/Functional Testing, Automation Testing, System, Regression, Integration, UAT.
• Proficient in Quality Assurance life cycle from test planning to defect tracking and managing defect lifecycle.
• Have good Domain Knowledge of Technology, Sales, Health Care, E-commerce, Financial/Banking and marketing Service.
• Strong experience in testing IVR. Deep knowledge of IVR tests and procedures. Wide knowledge of multiple IVR platforms. Speech recognition systems Expertise in using IVR speech detecting system.
• Involved in testing application on different mobile Platform such as iOS and Android devices.
• Strong Experience in testing Mobile and Tablets.
• Worked with business analysts, customers, engineering and offshore QA Testers.

TECHNICAL SKILLS

Functional Testing Tool: QTP8.2, IVR, adb Tool, Charles Proxy.

Performance Testing Tool: Load Runner 8.0

Defect Tracking Tools: Quality Center, Clear Quest, BugZilla, Jira

Operating System: UNIX, Linux, Microsoft Windows, iOS and Android

RDBMS/ Database: Oracle 9i/10g, SQL Server, MySQL

Web Services: SOAP, REST, WSDL, SOAPUI tool, Postman tool

Browsers: Internet Explorer, Firefox, Chrome, Safari

Mobile Apps Testing: iOS, Android, BlackBerry

PROFESSIONAL EXPERIENCE

Software Test Engineer

Confidential, Atlanta, GA

Responsibilities:

• Have strong experience in testing direct consumer mobile app
• Involved in Functional, Sanity, GUI, Regression Testing, UAT with Mobile devices on
• Extensive experience in Sanity testing, Feature testing, Functional testing, System testing, Compatibility testing, Retesting, Regression Testing, Performance testing, Load testing and stress testing in mobile handsets and web-based applications
• Experienced with testing across multiple operating systems
• Tested Beta build testing and mock purchases
• Written and executed test cases using TestRail.
• Utilized Atlassian JIRA system for issue tracking, bug reporting and bug fix verification.
• Verified the Mobile API service Request and Response using Charles proxy
• Created detailed Test Cases and Test scenarios for various projects based on functional requirement and business specification.
• Mapped and Modified API in Charles Proxy
• Capture the crash logs and error logfiles when app crashes or shows error
• Planning and managing day to day Test activities for Offshore and Onshore team
• Worked on Agile process and completing the testing within the scheduled release date.
• Follow up with developers for proper bug fixes and help enhance bug fixing
• Prepare daily & weekly test status report via Confluence

Software Test Engineer

Confidential

Responsibilities:

• Perform OTA Software upgrade/code download on WIFI and Ethernet Network & Live TV/Antenna testing including all 3rd party Apps: Fandango Now, BigStar, Claro-video, Cinepolis, iHeart Radio, pluto TV, XumoTV e.t.c
• Utilized Atlassian JIRA system for issue tracking, bug reporting and bug fix verification.
• Used Android adb tool for taking log. Also used Serial port to connect to TV in developer mode to record and capture logs. Used Unix commands while debugging the log file.
• Write, modify & review test plans and test cases from requirements documents and execute pre-
• Certification tests for All 3rd-party Apps i.e Amazon, Netflix, Pandora, VUDU, YouTube, Amazon, Alexa Voice Service/Alexa Voice Gear(AVS/AVG).
• Executed Certification test cases for various major apps such as Amazon, Pandora, Netflix, YouTube and VUDU. Executed Netflix automation tests on NTS server.
• Tested Mobile apps such as Social Media Apps, Gaming Apps and other Google Apps, Remote pairing and pairing other Bluetooth devices and Miracast Functionality.
• Performed compatibility testing with various mobile handsets to ensure that functionality working as expected.
• Tested the application under different networks and Internet speeds including on 3G, 4G/LTE and Wi-Fi.
• Written and executed test cases for Tablet on daily builds.
• Tested the OTA process of updating firmware on Tablets and TVs.
• Tested HDMI compatibility on different devices such as Roku box, Apple TV, Firestick, Tablets, set top box, DVD players, Game consoles.
• Execute AVS (Build-in App on Hisense/Sharp Smart TVs) tests on iOS/Android mobile device platforms.
• Work with Native iOS and Android for 4+ years.
• Experience in the functional and nonfunctional testing of APIs and web services using both SOAP and REST protocols.
• Experience in RESTFULL web service Testing using Postman tool. Validated JSON formatted data, different http status code like 200, 201, 400, 415, 500etc.
• Prepare daily & weekly test status report via Confluence and SharePoint system.
• Excellent communication skills utilized to work with technical teams located in multiple time zones and across countries.

QA Test Engineer

Confidential, Atlanta, GA

Responsibilities:

• Analyzed the Business, Function Requirement and Streamlined the Testing Activities.
• Developed Test Plans, Test Scenarios, and Detailed Test Cases in QC based on the Business Requirements, and Functional Specifications. And reviewed test cases with team members.
• Done successful validation of changes in IVR scripting, IVR Functionality, Changes of MINQ, Changes of Soft phone.
• Performed IVR testing to verify IVR Speaks default delivery method when order Top/End stub product.
• Analyzed the result, logged and tracked the defect using Quality Center.
• Tested mainframe in different region such as CICS.
• Performed Functional, Integration, End to End, Regression and Backend testing between Choice Consumer web application and mainframe
• Performed data validation on backend tables using SQL. Used UNIX to verify the logs.
• Support UA team through User Acceptance testing.

Software Test Engineer

Confidential

Responsibilities:

• Reviewed Business requirements, IT Design documents and prepared Test Plans for all assigned project releases.
• Broadly done manual testing, constraints verification testing, and the functional testing. Ensure that all the test cases are updated in the Quality Center along with Master test plan.
• Exhaustive UI testing of Custom Web Application. Done integration testing between Web Application and Oracle Siebel system.
• Used BRM tools to use various product features such as Bill generation
• Tested web services using SoapUI.
• Involved in Release support - Release to QA, involved in environment setup, testing the release process.
• Executed the QTP Scripts developed by the team members.
• Involved in Backend Database testing in Oracle using SQL.
• Defects were tracked, reviewed, analyzed and compared using Quality Center. Tested critical bug fixes and coordinated with developers.