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Lead Quality Assurance Analyst Resume

CA

SUMMARY:

  • IT Leadership * Performance Engineering * SDLC Management * DR * Business Continuity
  • A highly experienced, loyal and successful information technologies leader who has demonstrated the ability to lead onsite and offshore teams of professionals to success in various highly competitive industries, newly breaking markets and fast - paced environments.

EXPERIENCE:

Confidential, CA

Lead Quality Assurance Analyst

Responsibilities:

  • Researched, planned and executed a large-scale warehouse management system install and Confidential with a team or 4 contractors.
  • Design, communicate & enforce system changes
  • Develop forward vision methodologies and strategies for continued success
  • Ensured that all deliverables were high quality, including code and documentation
  • Root cause analysis for defects and provide process improvement
  • Effectively assessed the true user impact for user reported problems
  • Work closely with cross-functional and business teams
  • Designed, developed and executed automated test cases for performance and scalability using multiple tools including Selenium, Charles, SOASTA, Fiddler, jUnit and others.
  • Analyzed results and reported findings to stakeholders

Confidential, CA

Performance Engineering Consultant

Responsibilities:

  • Performance Engineering (LAMP stack)
  • Design, communicate & enforce system changes
  • Develop forward vision methodologies and strategies for continued success
  • Ensured that all deliverables were high quality, including code and documentation
  • Root cause analysis for defects and provide process improvement
  • Effectively assessed the true user impact for user reported problems
  • Work closely with cross-functional and business teams
  • Designed, developed and executed automated test cases for performance and scalability using multiple tools including Selenium, Charles, SOASTA, Fiddler, jUnit and others.
  • Analyzed results and reported findings to stakeholders

Confidential, Woodland Hills, CA

Director Development Operations, Quality Assurance

Responsibilities:

  • Performance Engineering (LAMP & Windows stacks)
  • Daily hands on management of the day to day effort of Quality Assurance, Incident Management and Performance Engineering teams.
  • Design, communicate & enforce policy
  • Develop forward vision methodologies and strategies for continued success
  • Ensured that all deliverables were high quality, including code and documentation
  • Participated in and lead cross-functional development, operations and testing activities
  • Root cause analysis for defects and provide process improvement
  • Effectively assessed the true user impact for user reported problems
  • Work closely with cross-functional and business teams
  • Designed, developed and executed automated test cases for performance and scalability using multiple tools including Selenium, Charles, SOASTA, Fiddler, jUnit and others.
  • Analyzed results and reported findings to stakeholders
  • Monthly delivery of Capital/Operational expense reports

Confidential, Calabasas, CA

Director DevOps QA & Performance Engineering

Responsibilities:

  • Performance Engineering
  • Hands on management of the day to day effort of Quality Assurance, Network Engineering & Performance Engineering teams
  • Wrote and communicated policy
  • Developed forward vision methodologies and strategies for continued success
  • Ensured that all deliverables were high quality, including code and documentation
  • Participated in and lead cross-functional development, operations and testing activities
  • Led others to ensure high levels of product quality
  • Led and participated in root cause analysis for defects and provided process improvement
  • Effectively assessed the true user impact for user reported problems
  • Worked closely with cross-functional teams
  • Reviewed requirements specifications and understood performance critical components
  • Designed, developed and executed automated test cases for performance and scalability using multiple tools including Selenium, Charles, SOASTA, Fiddler, jUnit and others.
  • Analyzed results and reported findings to stakeholders
  • Worked closely with engineering and operations teams to identify and resolve performance bottlenecks and improvements
  • Led and mentored design, development, and execution of cloud based and bare metal-based performance and automated functional testing scenarios for C++, Java and iOS mobile applications
  • My functional and performance automation saved the company from hiring three additional resources, performing automated testing during off-hours.

Confidential, Calabasas, CA

Senior Quality Assurance Analyst

Responsibilities:

  • SQA management of on-site and offshore testing resources for multiple high visibility projects including enterprise wide Epicure POS, Manhattan WMS and DHL 3PL.
  • Performed contractor and vendor management.
  • Blackbox (end to end, front end, UAT), Whitebox (targeted backend; DB, Legacy systems) and Greybox (middleware, SOA, ESB) testing and training of others.
  • Created Functional and Performance testing automation methodologies and procedures.
  • Batch testing via EDI and testing harnesses.
  • Jira administration including Greenhopper, Importers Plugin and various other plugins.
  • Analyzed existing and proposed new process and procedures for increased productivity and lower costs.
  • Produced optimized processes and procedures.
  • Used SVN and VSS for source control.
  • Designed, created and published reports using key SDLC metrics.
  • Designed and delivered multiple personnel training classes (SQA process content: defect management, UAT, etc.).
  • Led the development and implementation of SQA and Testing policies, processes and Standard Operating Procedures (SOPs).
  • Led and directed others who are responsible for test execution in a matrixed environment.
  • Assisted in the determination and maintenance of software release methodology for current and emerging initiatives.
  • Reviewed and identified gaps and deficiencies in business requirements, technical specifications, and designs and testing documentation for completeness and testability.
  • Assisted QA Management in department operational tasks.
  • Tracked and reported on test status progress across multiple initiatives.
  • Participated in cross-functional collaborative problem solving and defect management sessions.
  • Proactively sought and shared information about relevant aspects of Quality Assurance and testing disciplines with business and IT stakeholders.
  • Demonstrated flexibility in managing testing efforts as project priorities warranted.
  • Collaborated with other areas within IT and business to identify and improve testing processes.
  • Led testers in Oracle AIM Methodology for our R12 upgrade.
  • Directed the work of others.

Confidential

Sr. Quality Assurance Analyst

Responsibilities:

  • Performance tested UNIX and Wintel systems using LoadRunner - OS, JVM’s, Java Apps, ASP.NET apps, etc.
  • EDI functional and performance testing.
  • EDI gateway administration (test environment).
  • HP Quality Center (Mercury Test Director) administration.
  • Blackbox (end to end, front end, UAT), Whitebox (targeted backend; DB, Legacy systems) and Greybox (middleware, web services as SOA, ESB) testing and training of others.
  • Functional and Performance testing automation methodologies and creation.
  • Batch testing via EDI and testing harnesses.
  • Produced optimized processes and procedures.
  • Designed, created and published reports using key SDLC metrics.
  • Tested and led testing of Ajax, SOAP, JavaScript, HTTP and CSS.
  • Used SVN, VSS, CVS, and PVCS for source control and worked with tagging and deployment.
  • Some HTML and XML development work.
  • Suggested performance modifications saved the company nearly $5m annually.

Confidential, Sacramento, CA

Testing and research team manager

Responsibilities:

  • Designed and created a new department for Independent Testing of enterprise software and process and managed that department and test lab.
  • Led a team of system analysts and testers in proving and testing in-house and COTS applications.
  • Researched and tested software according to business requirements and specs.
  • Blackbox (end to end, front end, UAT), Whitebox (targeted backend; DB, Legacy systems) and Greybox (middleware, web services as SOA, ESB) testing and training of others.
  • Planned & designed disaster recovery and business continuity efforts
  • Organize and manage onsite and offshore testing teams and efforts.
  • SOASTA CloudTest and TouchTest Admin and advanced user.
  • Performance testing, analysis and architect modifications.
  • Observant and accurate candidate interviewer, having interviewed over 600 IT candidates in the last 17 years. Knowledge / Experience in Warehouse Management (WMS), Transportation Management (TMS) and Distribution Order Management (DOMS)
  • Microsoft Word, Excel, PowerPoint, Lotus Notes and Outlook.
  • Administrate/use QTP, LoadRunner, Quality Center, Jira & Soap/UI
  • Administrate/use BizTalk EDI, Edifects Spec Builder.

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