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Software Engineer Resume

OBJECTIVE:

Seeking a challenging position as Software Quality Analyst where my skills and experience are best utilized in the industry.

SUMMARY:

  • 9 years of extensive experience as a Quality Analyst (Manual and Automation) testing on web - based and client server applications.
  • Excellent working experience on world’s No 1 CRM: SALESFORCE (SFDC)
  • Full exposure and in depth knowledge of software testing theories and methodologies, software testing life cycle (STLC& SDLC) and quality improvement process.
  • Proficient in preparing test scenarios and test cases using test management tools like HPALM, JIRA, Rally, Solarwinds.
  • Diverse working knowledge from domains like Logistics, Banking, Insurance and Retail.
  • Proficient in Functional, GUI, Web, Database, Regression, System Integration, User Acceptance (UAT) and Business Acceptance testing, Enterprise mobile testing.
  • Expertise in automating test scripts using Selenium.
  • An articulate, self-starter with strong experience in AGILE (SAFe) methodologies like Scrum and Kanban.
  • Well experienced in SQL, Sybase and Teradata while testing the backend data for ETL testing.
  • Appreciable involvement in release management and project estimation teams.
  • Ability to lead a team and strive towards success accompanied by superior communication and technical support skills.

PROFESSIONAL SUMMARY:

  • Salesforce QA Analyst
  • Worked as Senior Salesforce QA in SAFe agile POD team where main duties were Salesforce application testing, API testing, UI testing of web pages, database testing following AGILE principles and methodology.
  • Actively involved in developing regression and functional test suites using Selenium WebDriver.
  • Logging bugs and defects in JIRA which is used as project management tool and confluence as team collaborating tool.
  • Performed Web Service testing using POSTMAN by verifying response of all the test requests to the application.
  • Backend testing on Oracle database using SQL and SOQL (Workbench) and monitoring MDM (Master Data Management) jobs to validate data mapping, reports and data integrity issues.
  • Worked closely with Scrum Masters, Business Owners, Developers, Designers and other stake holders to communicate QA issues and testing status.
  • Monitoring of ETL batch jobs using INFORMATICA cloud and performing Data Migration using Apex Data Loader.
  • Testing standard and custom objects, page layouts, Record Types, Sharing Rules, Profile Settings, Work Flows and Approval Processes and CRM functionalities as per KAR business requirements.
  • Tools and applications: Agile accelerator, SOQL, Workbench, SF Data Loader, Oracle db, Windows XP, MS Office 365, Informatica, PuTTY,Selenium WebDriver,Github, JIRA, Confluence, Service Bus Explorer.
  • Quality Assurance Analyst at Canpar Logistics, Mississauga
  • Involved in User Acceptance Testing (UAT), System Integration Testing (SIT), End to End testing, Sanity Testing, Regression Testing and cross browser testing of Canpar/Loomis Express web portals, Customer Master File (CMF).
  • Testing of BarCode trace and tracking (BCCT) to monitor status of Airway Bill and Roadway Bill, Audit & Terminal maintenance, Latelinehaul application, MC65 series.
  • Backend testing on SYBASE database (using SQL) after discussion with DBA and designers.
  • Performed UAT/BAT by coordinating with call center supervisors as per defined test plans.
  • Performed Web Service testing using POSTMAN by verifying response of all the test requests to the application.
  • Enterprise mobile testing of Piicomm’s mobile device and logging bugs to vendor via team foundation services.
  • Solar winds web helpdesk, SYBASE SQL, Windows XP, MS Office 365, Enterprise Digital Assistant (Piicomm MC65, Shiptrack Panasonic), Nuway software, Pocket controller pro, SOAP UI
  • Prepared both high-level and detailed UAT test cases from functional requirements based on business rules and design document for Remote Deposit Capture APTRA Passport application
  • Prepared UAT test cases and exercised complete UAT/BAT test package at client site.
  • Database testing, SOAP web services testing of the passport application.
  • JIRA, HPALM, SQL server management studio, CA workload automation tool, UFT, Windows 7, SOAP UI, ServiceNow, Sharepoint

TECHNICAL SKILLS:

Testing Tools: Quality Center, ALM, Jira, Rally, Solarwinds and Selenium

Web Technologies and Languages: Java, Java Script, C, C++, XML, SQL server management studio, Salesforce, Oracle and SYBASE SQL, Mainframe

Domains: Logistics, Retail, Insurance, Banking

Other Tools and OS: Windows, Unix, SQL server management studio, Toad, Teradata, Altova XMLSpy, Beyond compare, Visual Studio team services (TFS),Sharepoint, Guidewire Policy Center Guidewire Claims Center, SOAP UI, Postman, Enterprise Digital Assistant, SOQL, Salesforce Agile Accelerator, SFDC, Confluence

PROFESSIONAL EXPERIENCE:

Software Engineer

Confidential

Responsibilities:

  • Tested front end GUIDEWIRE policy center and claim center for policy and claim creations.
  • Practiced AGILE- Kanban and Sprint methodologies through various mid-term deliveries of GUIDEWIRE application.
  • Involved in ETL testing of xml-loaded data in Teradata Database using SQL.
  • Conducted review meeting and supported the test team by providing necessary knowledge of the Conformed Data Layer being tested with respect to XML schema standard (XSD) which was obtained from SME and data base designers.
  • Tested Web application using Selenium scripts in java and javascript during regression test suite execution.

Tools: and applications: Rally, JIRA, Teradata, Guidewire Claim & Policy center, SQL, Altova xmlspy, Selenium

Confidential

Salesforce QA Analyst

Responsibilities:

  • Tested cloud based CRM tool for agents and business tracking, customized for client through salesforce.com platform.
  • Prepared UAT test plan and test cases and executed preplanned Test cycles for each completed use case.
  • Performed Web Service testing using SOAP UI by verifying response of all the test requests to the application WSDL.
  • Testing of previous mainframe legacy systems used by client ensuring transfer of important data to new SFDC app.

Tools: and applications: Salesforce.com, JIRA, Windows XP, mainframe, SOAP UI

Confidential

Salesforce QA Analyst

Responsibilities:

  • Played the role of a junior tester in WATERFALL project, tested newly developed web based Underwriting application.
  • Executed Test Scenarios, Test Cases to validate the application functionality by performing Smoke, Adhoc, Functionality, Cross Browser, Integration, Security, GUI, End-to-End, Configuration, Backend testing and User Acceptance Testing.

Tools: and applications: HPQC 9.0, SQL developer, Windows XP, Oracle SQL

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