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Software Qa Manager Resume


Experienced leader with proven track record of managing and motivating teams. Over twenty years information technology experience, with extensive expertise in Quality Assurance and IBM Confidential integration, reporting, and security. Expertise in performing regression testing, end - to-end, UAT, parallel and joint integrated testing of WEB and GUI applications. A responsible, people-oriented, and highly motivated person with a keen interest in providing quality service. A multi-task oriented, intuitive team player that places high value on detailed and accurate adherence to stringent quality standards.


IBM: Portfolio, Real Estate (Lease Accounting), and Capital Projects Modules

Testing Tools: HP ALM 12.2, Team Foundation Server, Microsoft Test Manager, Quality Center 11.0, Win Runner

T est Automation Tools: SQA Robot, QA Partner, Selenium

Defect Tracking: Remedy, PVCS Tracker, Clearquest, JIRA, Quality Center 11.0

Database Systems: Sybase, Oracle, SQL Server, MS Access, DB2

Programming Languages: Pascal, C, C#, Visual Basic, Cold Fusion, HTML, JavaScript, Lotus Notes, Crystal Reports Suite


Software QA Manager



  • Manage a group of onshore and offshore based resources (India and Bosnia)
  • Ensure proper risk-based testing is occurring with maximum re-use of all:
  • Testing processes, skills, automation, artifacts, tools, and infrastructure
  • Oversee multiple testing engagements
  • Provide executive status summary of testing/quality metrics for multiple projects
  • Interface with clients
  • Perform resource forecasting and allocation
  • Provide budget and effort estimates for internal and client engagements
  • Coordinate with other test managers to assess risks and dependencies between software applications that make up a particular client solution
  • Perform root cause and gap analysis
  • Integrate IFX technology and business services
  • Develop and execute test plans/cases based on business requirements and functional & technical specifications, including a full system and regression test
  • Work with project managers to manage all internal and external testing teams to test the technology deliverables of each project
  • Report progress of test planning and test execution to the Project Manager and upper management, including work completed to date, next steps, action items, issues, and risks.
  • Construct and track the testing tasks for each project using Microsoft Project, including Unit Testing, Component Integration Testing (CIT), System Integration Testing (SIT), CIT Implementation Planning, and SIT Implementation Planning
  • Review the scope of work to ensure that all components of the project build is included in test planning
  • Construct the Requirements Traceability Matrix to ensure that there is proper coverage for all requirements through all phases of testing
  • Ensure that all testing complies with each company’s guidelines
  • Work with clients, users, and senior staff to agree on the testing strategy
  • Identify improvements to the testing process and ensure their implementation
  • Track, monitor, and work with project team to resolve and/or mitigate testing issues and risks.
  • Manage and plan for any code contention dependencies with other projects
  • Provide authoritative advice and guidance to colleagues on any aspect of testing
  • Plan, arrange, and control meetings and workshops during test planning and throughout subsequent development and testing activities.

QA Analyst



  • Report progress of test planning and test execution to the Scrum Team in daily scrum standup meetings
  • Provide testing estimates for each bi-weekly Sprint
  • Write test cases and test scenarios based on Product Backlog Items
  • Execute test cases and track progress using Microsoft Test Manager/ HP ALM / HP Quality Center
  • Write and execute automated test scripts using Selenium/C#, SQA Robot, QA Partner
  • Work with an automation testing team to automate critical functionality for regression testing
  • Design and execute complex SQL scripts for test verification
  • Work with the Product Owner and Architects to understand the product functionality
  • Create and maintain seed data for testing
  • Write and execute test cases to test systems integrations including testing of APIs and webservices using files in various formats including XML, JSON, CSV, etc
  • Executed UNIX batch jobs using the UNIX scheduler called Maestro
  • Modified UNIX scripts used for testing
  • Collaborated with the business and end users to gather and document business requirements to ensure that the solution achieved all of the user’s expectations.
  • Functional Test Lead responsible for the overall implementation of the Confidential Portfolio, Real Estate, and Capital Projects Modules with 3 different clients
  • Worked with various technical teams to ensure that data migration and integration was performed correctly and efficiently.
  • Developed and executed detailed test scripts and use cases to ensure the quality of the implementation
  • Ensured that all testing complies with each company’s guidelines

Confidential, Laurel, MD

Project Manager/Test Manager/Functional SME


  • Gather requirements from business and end users via several JAD sessions, conduct demos, create corresponding requirements documentation (Business Requirements Document, Functional Specifications Document)
  • Overall Project Manager for Capital Projects Implementation, host the kickoff meeting, build and maintain the overall project plan, manage development resources, present weekly status report to upper management
  • Test Manager for the System Test and UAT efforts, assist client with writing test cases, tracked test case design coverage using a traceability matrix. Manage test efforts and provide daily test status to upper management

Confidential, Reading, PA

Confidential Project Manager/Test Manager


  • Overall Project Manager for the Upgrade from Platform/Application versions 10.5.2/3.5.3 to
  • Overall Project Manager for the Asset Lease Implementation
  • Managed Test Execution for the System Test and UAT efforts

Confidential, Raleigh, NC

Lease Accounting/Administration SME


  • Troubleshoot and Fix various Lease Accounting Production Issues
  • Design and Implementation of Confidential User Security Enhancements

Confidential, Chicago, IL

Confidential Developer/Test Lead


  • Review and fix Confidential Upgrade related issues
  • Plan and Execute Confidential Lease Accounting Regression Test Effort after Application/Platform Upgrade

Confidential, Bentonville, AR

Security Design Lead


  • Design and Implementation of Confidential Security for the Portfolio, Space Management, Real Estate(Lease Accounting, Leases, Lease Abstracts), and Capital Projects Modules of Confidential
  • Creation of complex sql queries to extract a security permissions Matrix from the Confidential database
  • Mapping and Validation of Data from several third party sources into Confidential Real Estate, Lease Management, Space Management, and Capital Projects Related DB2 tables
  • Assist the QA team with test design and test strategy

Confidential, Boston, MA

Test Lead


  • Implementation of the Portfolio, Real Estate(Lease Accounting, Leases, Lease Abstracts), Space Management, and Capital Projects Modules of Confidential
  • Management of offshore resources
  • Attend Design workshops
  • Review all client provided documentation
  • Execution of system testing
  • Execution of user acceptance testing
  • Testing of Accounts Payable inbound and outbound interface with SAP
  • Testing of GL outbound interface with SAP

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