SUMMARY:

• 10 years of experience in Software QA field
• 5 years of Test Automation experience
• 7 years of experience with Agile development
• 5 years of Leadership experience
• Excellent analytical and time management skills
• 6 years of using SQL for software testing
• Financial and Healthcare domains experience

AREAS OF EXPERTISE:

• Automated and Manual Software QA Testing, Test Planning and Coordination, Requirement Analysis, Documenting Test Results
• Test Cycle Planning and Optimization, Test Process Improvement, KPIs and Metrics Implementation, People Management
• Front - End, Back-End, End-to-End, API, Sanity, User Interface, Exploratory, Functionality, Integration, Security, User Acceptance , Cross-Browser, Cross- Platform, Smoke, End to End, Regression, Production, Load, Stress, Performance, System, and UI Testing
• Test-Driven Development, Requirements Analysis, Requirement Breakdown, Test Strategies, Scope Management, Test Plans, Test Scenarios, Test Cases, Test Status Reports, Quality Metrics, Test Script, Test Automation
• Software Development Life Cycle (SDLC), Software Testing Life Cycle, Agile, Scrum

TECHNOLOGY SUMMARY:

Testing and bug tracking tools: Microsoft Visual Studio, Microsoft Team Foundation Server (TFS), Microsoft Test Manager (MTM), HP ALM, HP Quality Centre (QC), HP QTP / UFT, HP Load Runner,Jira, Selenium, CodedUI, Wireshark, ServicePRO, Bugzilla, Snagit, Beyond Compare, JMeter, etc.

Programming languages, design patterns, and tools: SQL, VBScript, C#, .NET (4.0/4.5 Framework), MVC, Python, Java, J2EE, Spring, Hibernate, VB, Selenium, CodedUI, HTML, XML, Silverlight, Javascript, Ajax, jQuery

Methodologies, standards,and best practices: ITIL v2/v3, SDLC, Agile, Scrum, Waterfall, DevOps, CMMI, PMBOK, Project Gating, ISO 27000

Operating Systems: Microsoft Windows Server, Microsoft Windows, Linux, Solaris, FreeBSD, OS X, Mac OS, Android, iOS

Server Solutions: Microsoft SQL Server, Microsoft IIS, Oracle, Microsoft SharePoint, Apache Tomcat, Docker

Other Software: Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft Visio, IE10/11/Edge, Google Chrome, Safari, Firefox, Opera, CrystalReports, Microsoft Project

Network Technologies: Former CCNA Routing and Switching certified with deep understanding of all related network technologies, models and protocols

PROFESSIONAL EXPERIENCE:

Test Lead, QA Analyst

Confidential

Responsibilities:

• Analyzed requirement documents and translated existing business requirements to test requirements.
• Coordinated up to 3 SMEs on the software testing team. Coached new team members.
• Described and maintained metrics to ensure software quality and improve the software development process.
• Prepared and maintained Test Plan, System Test Specification, Traceability Matrix, Sanity Test Specification, System Test Summary, UAT Summary, Sanity Test Results, System Test Results, and Sanity Test Summary documents.
• Reviewed and ensured the quality of non - system deliverables including Validation Plan, Requirements Specification, UAT Specification, Installation and Configuration documents.
• Prepared test scenarios, test cases (including parameterized/data-driven test cases) and necessary SQL scripts.
• Automated manual UI test scenarios and maintained existing automated test cases using Selenium (Selenium, C#, SQL, etc.) based framework.
• Used boundary value analysis, data transformation, decision table and equivalence partitioning techniques.
• Performed front-end, back-end, and end-to-end testing in a test lab environment including exploratory (ad-hoc), system, regression, integration, performance, sanity, and smoke testing.
• Performed test execution, logged, tracked, retested and closed software defects.
• Demonstrated multitasking and good time management skills balancing between different software projects.

Test Lead, QA Analyst

Confidential

Responsibilities:

• Developed and maintained test plans, test schedules, test specifications, manual and automated test cases.
• Analyzed requirement documents and translated existing business requirements to test requirements.
• Defined test data management strategy, described and maintained necessary test metrics.
• Prepared and executed automated test scenarios and test cases using Java and Selenium.
• Facilitated product requirement discussions between business analysts, software developers, and testers.
• Managed software defects, prepared necessary reports for management.
• Demonstrated multitasking and good time management skills balancing between different project tasks.
• Coordinated work of up to 6 SME during the system test execution.

Test Lead, Senior QA Analyst

Confidential

Responsibilities:

• Defined test strategy, scope, objectives, boundaries of the system under test and quality requirements.
• Analyzed requirement documents and translated existing business requirements to test requirements.
• Coordinated up to 5 SMEs on the software testing team. Coached new team members.
• Described and maintained metrics to ensure software quality and improve the software development process.
• Prepared and maintained Test Plan, System Test Specification, Traceability Matrix, Sanity Test Specification, System Test Summary, UAT Summary, Sanity Test Results, System Test Results, and Sanity Test Summary documents.
• Reviewed and ensured the quality of non - system deliverables including Validation Plan, Requirements Specification, UAT Specification, Installation and Configuration documents.
• Prepared test scenarios, test cases (including parameterized/data-driven test cases) and necessary SQL scripts.
• Automated manual UI test scenarios and maintained existing automated test cases using Selenium (Selenium, C#, SQL, etc.) based framework.
• Used boundary value analysis, data transformation, decision table and equivalence partitioning techniques.
• Performed front-end, back-end, and end-to-end testing in a test lab environment including exploratory (ad-hoc), system, regression, integration, performance, sanity, and smoke testing.
• Performed test execution, logged, tracked, retested and closed software defects.
• Demonstrated multitasking and good time management skills balancing between different software projects.

QA Automation Tester

Confidential

Responsibilities:

• Was responsible for manual testing and test automation in Microsoft Visual Studio 2013 Ultimate Edition.
• Wrote and customized test automation scripts as well as used SQL statements and scripts for data validation.
• Analyzed log files, developed and updated test cases including system and end - to-end test cases.
• Provided Confidential Help Desk with extended analytical support as well as trained and coached new team members.
• Analyzed kiosk and server log files, generated SQL scripts for data validation logged and tracked bugs.
• Deployed new software builds in automatic and manual modes and participated in Agile/Scrum planning meetings.

QA Analyst

Confidential

Responsibilities:

• Analyzed functional and non - functional requirements and developed test cases including System, End-to-End, GUI,p-cases, and n-cases.
• Tested ITSM / ITIL Business Solution application and software installation scenarios in different environments.
• Performed manual testing for in-browser and out-of-browser versions of product.
• Controlled the quality of product documentation and help files.
• Set up virtual test environment; Logged and managed bug reports in ServicePRO 13.0/14.0 software.
• Participated in brainstorming sessions and prepared proposals for product enhancement.
• Generated complex SQL queries for data validation and prepared summary reports for management.

QA Manager

Confidential, Georgia

Responsibilities:

• Managed a team of 12 QA analysts and test automation engineers, conducted performance reviews, mentored team members, reviewed and provided feedback on personal development plans.
• Developed testing strategies, established goals and objectives for testing cycles, defined test scope, and test automation requirements, built new roadmaps and leveraged existing to ensure successful application delivery.
• Evaluated any intakes related to testing requirements, participated in the overall assessment of testing requirements and distributed work among team members.
• Ensured that all QA deliverables (includes Test Plan, Test Cases, Data Requirements and Environment Requirements) provided on time and within quality expectations.
• Ensured team members are organized to perform their job effectively. Identified and removed obstacles to execution.
• Worked with project stakeholders including the product owner, project manager, business analysts, and development team members to ensure all the business scenarios are covered in the use cases to allow for proper coverage through test plans.
• Worked with project teams on numerous concurrent projects, creating and tracking the project schedules, participating in project execution details and defect management throughout the SDLC from planning to implementation.
• Prepared test reports and performed quick reviews with development team members.
• Implemented best practices and initiated all necessary QA process improvements.
• Managed several assigned software development projects using Agile methodology.
• Analyzed test statistics, calculated KPIs, metrics, and optimized software development processes to maintain agreed software quality and minimize software development cost and time.