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Release Engineer/operations Engineer/ Devops Engineer Resume

SUMMARY:

Over 15 years of experience working in the software development industry, focus in software programming and testing. Experience working with computing environment such as PC, UNIX workstation, mainframe, and embedded systems. Experience working in development methodologies such as Kaizen, Agile and others. I successfully served in analysis, development and implementation stages of various large and small - scale applications. Looking forward to continue focus on Software Testing and automation development.

AREAS OF EXPERTISE:

  • Software design and programming
  • System analysis, research problem and solution in complex software system
  • Quality Assurance Management/Leadership//Engineering Testing tools
  • Writer of system test plan given product function and design
  • Host system/client system, software and hardware Integration testing
  • Mobile app release for both Android and iOS platform

TECHNICAL SKILLS:

System: DOS 6.22, Windows 95, 98, 2000, Windows NT, Windows for Work group, UNIX System V, Linux, Novell NetWare 3.1, MS Windows 3.0

Software: MS Office Pro, Netscape Navigator, MS Office (97,2000), Cute FTP, Adobe Acrobat, Adobe PhotoShop 4.0, MS Front page, MS Power Point, Paint Shop Pro, Corel Draw, Visio, Lotus Notes. HTML, CVS, Visual SlickEdit

Test Tools: GSA G2S host simulator, BOB host simulator, Test Track, Ethereal, ACT server

Hardware: IBM Compatible PC s, NIC s, SCSI devices, EIDE, CD ROMs, All Kind of Wireless devices

Languages: C, C#, C++, Borland C, SQL, PL/SQL, Shell Programming, SQL, JAVA, JAVA Applets, JAVA Scripts, BASIC, HTML, and XML

Servers: SQL Server 2005, Microsoft Internet Information Server, Web servers, MS Exchange Server

Database system: IBM DB2, IMS, MS Access

EXPERIENCE:

Confidential

Release Engineer/Operations Engineer/ DevOps Engineer

Responsibilities:

  • Code deployment into QA, stage, and production Linux and Windows servers.
  • Also work on ansible deployment automation part of the time. Works with Jenkins, ansible, aws, bash, some python script.

Confidential, Las Vegas, NV

Release Engineer for iOS and Android

Responsibilities:

  • I was responsible for release new and updated iOS and Android apps to their respected store for a library of over 80 apps.

Consultant/ Developer/ Senior Software Quality Engineer Lead

  • Lead architect of automation QA test tool development and integration. As a member of the Quality Engineering team, I participate in multiple concurrent projects as Quality Engineer Lead, and Engineering support.
  • Design and implemented automation testing system for our company SQA department to leverage each SQA team member’s time and effort.
  • Create and execute test plan for leading edge slot machine OS, web service host system, G2S communication protocol in our popular Alpha platform.
  • Verify firmware and over all system functions in our Alpha EGM to insure stability and correct functionality in our product platform.
  • Work includes Black box, white box, gray box, system integration, system stability, performance, usability, and security testing.
  • Engineering Development- Develop, test and release our software development environment.
  • Quality Assurance Control- Create/document defects, rate defects according to criteria devised from the functional requirement and interact closely with product management and developers for defect resolution. Produce a bi-weekly defect report to suggest improvements and promote quality of product deliverable.
  • Support our product in the field as well as support development engineers with their unit testing.
  • Train and lead junior Engineers on every day task and promote team work to ensure optimal quality of product deliverable.
  • Responsible for project quality planning, support and tasks delegation, manage engineering lab equipments inventory.

Environment: Agile methodology, Electronic Gaming Machine firmware, Embedded OS software, SQL Server, Windows Server, GUI Server, Web Services, IIS, SDDP Server, Active Directory, C#, Connection Point Manager, TCP/IP, LAN, Agile, Linux real-time systems, G2S, XML, SAS simulator, Linux based build systems and MS Office.

Confidential, Boston, MA

Consultant Field Engineer

Responsibilities:

  • Confidential provides a full range of products and systems-integration services addressing the Point-Of-Sale, back-office, and networking needs for full-service restaurants, large and small chains, fast service, bars and hotels. Project duties included the followings:
  • Gathered and documented client system information and requirements.
  • Deployed new POS hardware and software to client locations.
  • Directly worked with customers to upgrade and reprogram client POS systems.
  • Trained and leaded junior team members on testing concepts and testing tools.
  • Determined client’s needs and implement solutions upon customer’s request(s).

Environment: Sharp POS component firmware, POS embedded OS software, Sharp software loader; Sharp 3300 software data capture system, 10Base-T network, and 10Base-2 network.

Confidential, Beverly, MA

Consultant/Software Quality Engineer

Responsibilities:

  • Member of a rapidly moving interactive entertainment software testing team geared to detect report and escalate software problems.
  • Prioritizing and tracking defects and issues appropriately and recommend corrective action where required.
  • Creation of specific product test plans that span a product’s life cycle and cover art, design and engineering quality assurance.
  • Developed test plans, cases, conducted reviews of test plans and cases.
  • Assured test case authoring, documentation, execution and result tracking.
  • Overseeing and educating documentation of bugs, with steps to reproduction, expected and actual results, and resolution.

Environment: Interactive Entertainment Systems XBOX, PS2, high end PC, NWN, NWN: Hordes of the Underdark and Shadows of Undrentide, unreal tournament 2k4, Horizons: Empire of Istaria.

Confidential, Norwich, CT

Software Engineer Developer/ Systems Analyst /Software Quality Engineer

Responsibilities:

  • Developed and tested graphical user interface to support CATIA CAD software and developed Use Cases and specifications for UI functionality.
  • Performed complex problem solving, determination and resolution of application-related issues in multiple platforms, running on large scale DB2/IMS Databases.
  • Served as the last support escalation tier for application issues, which requires a complete ownership of the issue.
  • Trained, assisted and mentored team members.
  • Developed and tested graphical user interface to support CATIA CAD software and developed Use Cases and specifications for UI functionality.
  • Liaison between QA team, development and production teams ensure smooth transition between Development, Stage and Production software.
  • Provided on-site Production Support of applications during specified shifts with the occasional need for the support outside of the regular working hours. Assisted clients, both internal and external, in resolving and tracking complex issues with production applications.
  • Provided regular reports to the Production Manager that measure the quality and quantity of work performed.
  • Provided input to manager that will help streamline and improve consistency in support service levels.
  • Assisted the Supported Service Desk in providing effective and professional support for the assigned application(s) via regular sessions and timely creation/regular review of the Knowledge Base articles for the Service Desk.
  • Provided suggestions for both technical and process improvement to the various Support functional areas with a focus on world-wide application availability and support quality. This could include but not be limited to application Environment Architecture, Backup/Recovery Strategies, Data Migration, Security, etc.
  • Worked with the Project teams for the assigned applications during the in-cycle (bug fixes) and the out-of-cycle (new releases) application changes.

Environment: IBM AS 400, IBM AIX CAD workstation, Unix, SUN Solaris, CATIA, VM, TSO, MVS, IMS, DB2,, CATIA, SQL Server, MS Office, Lotus Note, PL/1, Fortran, C, Unix Shell script, embedded SQL, Large data center.

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