Quality Management Clinical Analyst Resume
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SUMMARY:
To pursue a career as a RN Consultant and offers opportunities for professional growth and career advancement.
PROFESSIONAL EXPERIENCE:
Confidential
Quality Management Clinical AnalystResponsibilities:
- Experience using a variety of health care software systems for a major health insurance carrier and supplier of Medicare senior products including Medicare Advantage.
- Recent experience with laptop computer usage for the purpose of the documentation of healthcare information regarding health plan members.
- Experience with managing software in a managed care and medical informatics environment.
- Served as a primary point of contact for three facilities, providing both guidance and customer service to both providers (hospitals and physician offices long - term care facilities and nursing homes) and members of a fortune 100 health plan.
- Provide clinical support to the Humana case management and sales team.
- Available for travel (local, regional, or national) at 80-100%.
- Delivered provider education and consultation regarding product line of health insurance services and serves as a support system to Humana Marketpoint sales team.
- Excellent customer service skills. Passion to complete projects and acquire new information.
- Experience in performing patient referrals, health assessments, and patient interviewing.
- Excellent customer service skills.
- Completion of the American Association of Managed Care Nurses Introductory Home Study Program—August 2008
- More than 34years of progressively responsible experience in all aspects of nursing care.
- Current experience in the areas of medical record review and quality management.
- Occupational and home care management background.