SUMMARY

• Over 16+ years of experience as a QA Consultant with emphasis in design, development, testing and managing (Manual and Automation).
• Experienced in institutionalizing best practices and quality standards in Product based agile environment for medium and large organizations.
• Setting, Transitioning and Managing Business Unit towards Testing CoE, ensure they are able to report positive quality and many constructive changes in the organizational culture.
• Increased agility: where quality team can manage and scale their quality resources, they can better respond to the new business challenges and allocate their efforts toward highest priority projects, faster turnaround time both in Manual & Automation.
• Cost efficiency: by centralizing testing tools, test process & resources. Could eliminate redundancy and lead to tremendous savings by optimal resource utilization, as well as software procurement, setup and maintenance costs.
• Better quality: The TCoE model delivers better application software, reduced risk of failure and a better customer experience, quality effort aligned tightly with business needs by defining and measuring Key performing indicator’s(KPI’s) and speeds the evolution to a culture of quality.
• Career advancement: This model creates a compelling new career opportunity for IT professionals (job rotation), leading to more job satisfaction among QA personnel and helping the organization recruit and retain top talent .
• Strong leader with hands on experience in shaping the Test Engineering process and strategies, identify and adopt right tools, collect Quality Metrics to identify areas of improvement in the process/people/project; Manage and address changing project needs; constantly empower quality consciousness across SDLC;
• Responsible technical manager for developing test strategies, test plan, test estimations, monitoring, mentoring, tracking schedules, providing test summary report, quality metrics, dashboards, define standard test process, ensure its adoption across organization, continuously improve and manage risk.
• Responsible for motivating team; providing live dashboards and reports to sense and manage risk; Organize brain storming session, defect triage meetings, change management; make decisions on prioritization of tests, bugs, build, patch, environment deployments, test data, pre/post production validation and product quality sign - off.
• Responsible for working closely business analysts and scrum leads/ QA leads, HR, senior stakeholders help in project planning
• Experience in managing Web-based/E-commerce, Intranet and Client-Server, applications on different environments.
• Specialized in managing Domains like Financial, Point of sale (pos), Curam, Healthcare, E-commerce, Telecom, network-based applications.
• Good understanding of Cloud Services like Amazon Web Services (AWS), Microsoft Azur.
• Over 5 years of extensive experience in Backend testing and Database Testing.
• Experienced working with API testing SOAP, REST, and GraphQL
• Strong knowledge of Software Development Life Cycle (SDLC), Software Testing Life Cycle (STLC)
• Follow HIPAA Privacy rule.
• Specialized in Managing Curam application. Worked on SNAP, Cash Assistance, Medical Assistance, Retroactive medical assistance, FNS, Refugee cash assistance, EMA, Special Assistance, Work First Services, Presumptive Medicaid, NC Health Choice, Cash force eligibility, Medical force eligibility, Medical Transportation, extensively.
• Experience in writing CSS Selectors, Xpath expressions to identify web elements. Good understanding of Selenium Automation Tool with IDE, RC, Grid, WebDriver and TestNG.
• Working knowledge of Microsoft Visio to develop flow diagrams/ process diagrams as well as knowledge of the full MS Office Suite
• Possess excellent articulation and analytical skills, detail-oriented, multitask, fast-paced, continually-evolving player with excellent communication skills.

TECHNICAL SKILLS

Testing Tools: Mercury Tools: Test Director 7.8, 8.0/Quality Center/ALM 12.53,11.52, Win Runner 6.5, 7.0, Load Runner8.1, Quick Test Pro 6.5, 8.2, 9.2., Test rail, JIRA.

Languages: C, C++, Java, SQL, PL/SQLs, VB, ASP, JavaScript, UNIX Shell scripting, PERL, Python, TSL, VB script

Servers: BEA Web logic, Web-Sphere, TFS

Database/Tools: Oracle, MS-Access, SQL Server 2005, Mainframe DB2, TOAD, PLSQL.

Packages: MS-Office, MS-Access, and MS-Excel

Operating Systems: MS-DOS, Unix, Linux, Windows 95/98, Windows NT, Windows 2000

Web Technologies: JSP, HTML, DHTML, ASP 3.0, SOAP

Test Methodologies: Agile-SCRUM, V& V-Model, Incremental, Waterfall, Spiral

Test Level: Component Testing, Integration Testing, System Testing, Regression Testing, System Integration Testing and User Acceptance Testing

Testing Techniques: Techniques Based on Intuition and Experience, Specification-based, Code-based, Fault-based, Usage-based, Based on Nature of Application, Selecting and Combining Techniques

Testing Artifacts: Test Strategy, Test Plan, Test Estimation, Requirement Traceability Matrix, Test Condition Matrix, Test Cases. Burn-down/Up Charts and Quality Metrics.

PROFESSIONAL EXPERIENCE

Confidential

QA Test lead/Test Manager

Responsibilities:

• Strong leader with hands on experience in shaping the Test Engineering process and strategies, identify and adopt right tools, collect Quality Metrics to identify areas of improvement in the process/people/project; Manage and address changing project needs; constantly empower quality consciousness across SDLC;
• Responsible technical manager for developing test strategies, test plan, test estimations, monitoring, mentoring, tracking schedules, providing test summary report, quality metrics, dashboards, define standard test process, ensure its adoption across organization, continuously improve and manage risk.
• Responsible for motivating team; providing live dashboards and reports to sense and manage risk; Organize brain storming session, defect triage meetings, change management; make decisions on prioritization of tests, bugs, build, patch, environment deployments, test data, pre/post production validation and product quality sign-off.
• Responsible for working closely business analysts and scrum leads/ QA leads, HR, senior stakeholders help in project planning. providing live dashboards and reports to sense and manage risk; Organize brain storming session, defect triage meetings, change management; review of test scenario’s, test cases, RTMs, design automation scripts and code reviews, make decisions on prioritization of tests, bugs, build, patch, environment deployments, test data, pre/post production validation and product quality sign-off.
• Provide team appraisal, review job contributions, recognition, compensation actions, retention; plan career development, mentor, train and nurturing as need arises; support recruitment; Build wrapper with vendor agencies and ensure timely on-board, extension of contractors in the team and train the new members.
• Responsible for working closely with architects, product managers/owners, business analysts and the development/ QA leaders, Devops, HR, senior stakeholders help in program/project planning; Manage multiple projects, off/on-shore model and brand ambassador for quality.
• Possess excellent articulation and analytical skills, adaptable, detail-oriented, multitask, fast-paced, continually-evolving
• Managed application end-to-end testing specifically for Streamline Medicaid, APTC and UQHP to assist the DC Health Exchange, utilizing Curam and Enroll App softwar, customer/client functionality; APTC and UQHP, Broker and Assister (Customer avatar).
• Managed the following front end applications: Curam, Enroll-App, DRUPAL, Consumer check book
• Experienced in institutionalizing best practices and quality standards in Product based agile environment.
• Experience in writing CSS Selectors, Xpath expressions to identify web elements. Good understanding of Selenium Automation Tool with IDE, RC, Grid, WebDriver and TestNG.
• Complies with HIPAA rules while validating data and requirements and used the same in the testing phase.
• Extensively used ALM, REDMINE for Test planning, Bug tracking, Defect reporting and Analysis of Test results
• Managed IVLR Notice generation: renewal, review, comparison and validation;
• Tested the application under Scrum (Agile) Methodology
• SHOP or multi-carrier application functionality connecting Kaiser Permanente, CareFirst, United Health Group, and Aetna;
• Worked closely with build integration team, business analysts and developers in order to perform testing activities as per schedules
• Generated Bug Reports and Test case coverage reports for status meeting and also involved in resource planning for test cases coverage
• Constructed an application specifically for Medicaid to assist the DC Health Exchange SNAP, TANF using IBM CURAM.
• Performing R1(health Insurance), R2(SNAP, TANF) and R3(Combination R1 & R2)

Environment: REDMINE, JIRA, Sales Force, Web-service, API‘s Selenium, .Net, Java, XML Spy, Windows 7, MS Word, MS Excel, Curam V6, Curam V9, SQL, Oracle 11g, ALM 11.5.

Confidential

Test Manager

Responsibilities:

• Single technical point of contact as a Test Manager for testing.
• Rationalizing testing strategy and methodology to ensure efficiencies are achieved.
• Create the Test Plan, Test Strategy, prepare & review estimates provided by team.
• Be part of handoff from development for the enhancement(s); Make decisions regarding builds to be taken in from development or patches needed; Plan Environment setup and pre-configuration requirements for the features to be tested.
• Monitor and track the test execution progress on daily basis to ensure that testing is advancing as scheduled.
• Identify and resolve issues during the test execution, Will make decisions regarding upgrade/downgrade of severity of TRs, cancellation of TRs. Responsible for setting up daily assignments based on the TRs turned around by the development team and the available functionalities that can be tested. Collaboration with onsite teams and vendors/local partners.
• Participate as needed in project closure activities & prepare Test Completion Report.
• Work on Continuous process improvement, Utilization of resources, Test Metrics & Strategies & Org/dept Goals.
• Applications: SNAP, Cash Assistance, Medical Assistance, Retroactive medical assistance, FNS, TANF, Refugee cash assistance, EMA, Special Assistance, Work First Services, Presumptive Medicaid, NC Health Choice, Cash force eligibility, Medical force eligibility, Medical Transportation.
• Responsible for achievement of testing milestones during a project. Monitor Track test execution and manage delivery status reporting for testing projects in line with agreed templates and process & participate project closure activities.
• Responsible for setting up defect triage meetings. Identify and resolve issues during the test execution, will make decisions regarding upgrade/downgrade of severity of TRs, cancellation of TRs.

Environment: Curam V6, JAVA, J2EE, EJB’s, Quality center 11.52, SQL, Oracle 10, Internet Explorer, Share point, SQL Server 2005, JIRA, SOPE UI, WMB, JIRA, COBOL II, CICS, DB2, SOAP UI 4.6 and Restful Web Service, VSAM, MQ Series, SQL, File-Aid/MVS, File-Aid/DB2