SUMMARY:

• I possess 7+ years of experience in Information Technology, with 2+ years specializing in Automation Software Testing.
• As a Software Automation Testing Engineer for a Confidential 500 organization, I have solid experience in testing, Web based and client/server applications.
• I possess skills in C# and Java languages, with proficiency in designing test plans and identifying bugs throughout the software development lifecycle (SDLC).
• As well as collaboration with cross - functional teams to drive successful software releases aligned with agile methodologies.
• As part of my technical career I have experience in performing UAT testing, SIT Testing, Regression Testing and Functional testing.
• Daily monitoring and performance of manual testing on applications for functionality and documentation on all failed cases.
• Confirmed applications compatibility on different browser versions (Chrome, IE, Firefox).

CORE TECHNICAL COMPETENCIES:

WindowsOS: Windows 7, 8 and 8.1, 10, MS Server 2000 - 2016, IIS v.10

Languages: C#, Python, PowerShell, Java, JavaScript, Selenium (web automation) TestStack.White (White) Desktop Automation, Extended Reports (web-based Reporting)

Databases: SQL 2012 - 2017, MS Access

MAC: Mac OS X (10.6.8 - 10.7 ), Mac OS X command line, GUI, file structure, p-list files, utilities and applications, hardware

Software: v PeopleSoft/GCRM, iOS (iPhone, iPod touch, apple tv), Bomgar (Remote Management Software), Lotus Notes 8.5, Jira, Apache, github

Tools: SCCM, TFS, Jenkins, Test Studio (Web and WPF Automation), Visual Studio 2015 Professional, Visual Studio 2017 Enterprise, Visual Studio 2019 Preview, Eclipse, Katalon Studio, Katalon Analytics, JMeterCloud: AWS, OneDrive, and SharePoint Online

EXPERIENCE:

Confidential, Commerce, MI

SLM Automation Testing Analyst

Responsibilities:

• Provided technical expertise in testing and product knowledge including developing test plans and writing test procedures for COTS applications for manual and automation testing.
• Using Katalon Studio to create and perform performance, functional and regression automation testing for web-based applications improving security applications under development by engineers for the pre-production environment.
• Prepare and monitor reports on scheduled test results focusing on details pertaining to major/minor issues and presenting resolutions for failure to passing results of performance and functionality.
• Provide developers with written steps to reproduce software defect problems.
• Performed manually t esting on web based application for network security software globally.
• Completed regression, positive, negative, integration and functional testing to produce a bug free product.

Confidential, Ferndale, MI

.Net Programmer

Responsibilities:

• Developed scripts using .Net and Visual Basic language for converting and preparing automated print processes.
• Troubleshooting document formatting issues and resolving problems for production printing and documents for global clients.

Confidential, Warren, MI

Automation|Manual Testing Engineer

Responsibilities:

• Provided technical expertise in testing and product knowledge including developing test plans and writing test procedures for COTS applications for manual and automation testing.
• Created scripts to perform automation testing for web-based applications improving customer application accessibility for the development engineers for the pre-production environment.
• Prepared reports on test results detailing issues and resolutions including reporting on passing and failure of applications.
• Monitored and updated test processes with engineering teams to resolve emerging issues, improving overall quality and functionality of applications.
• Assisted in the review of test processes as they are developed, and performed within other test-related tasks.

Print and Network Engineer

Confidential

Responsibilities:

• Maintained detailed documentation of the Windows server platform and architecture for the print space including implementing procedures for support and maintenance of IT infrastructure and print projects.
• Implemented procedures for installation, testing and maintenance of Active Directory and Exchange applications.
• Prepared detailed technical documentation for all elements of Microsoft Windows infrastructure.
• Evaluated all enterprise performance data and provided upgrades to systems and software to ensure network systems were working efficiently.
• Supported the creation and maintenance of network disaster recovery plans, and monitored all network performance activities resulting in meeting business continuity objectives.
• Maintained appropriate security measures for all domestic and international print network systems.

Reporting and Software Development Engineer

Confidential

Responsibilities:

• Generated weekly baseline, inventory, and deployment reports for all domestic and international business needs.
• Created reporting tools to perform automated .CSV and .xlsx customized reports enabling engineers to access reports more quickly to a make critical business decisions.
• Generated daily reports using combined SQL databases for Software Distribution team for Pre and Post software deployments.
• Maintained and created scripts for all software request and instant downloads.

Software Distribution Engineer

Confidential

Responsibilities:

• Collaborated with engineers to create deployment process and documentation for application deployment.
• Gathered pre-deployment results for all applications from testing through production phases.
• Monitored and processed software deployments for all devices aligned with business requirements.

Remote User Administrator

Confidential

Responsibilities:

• Performed ID creations within Active Directory, Lotus Notes, and UNIX environments.
• Created and granted access to Shared Drives folders within a vast number of domains globally.
• Verified and granted access to selected security groups and software request within the Active Directory environment.
• Performed Maintenance work and changes to emerging issues and existing services requested.
• Processed and completed expedited or incident requests aligned with SLA’s (Service Level Agreements).
• Performed work in compliance with global and common processes under international security regulations.
• Documented completed tasks and escalated issues to the appropriate teams to complete services request within stated timelines for resolution.
• Primary point of contact for specific domain and processes within domain.