SUMMARY

• Over 16 years of experience in Quality assurance and Software development.
• Experienced in End to End testing of Enterprise wide applications, Functional, Smoke, Regression and System Testing. Having experience in Property & Casualty, Healthcare and Banking sectors.
• Working as a Senior QA Lead, responsible to develop test plans, test cases, test execution, conducting defect tracking, and assisting with and coordinating user acceptance testing and performance testing activities.
• Responsible for test planning for Agile / Scrum and TDD. Participated in 3 Amigos meetings to ensure story cards are ready for upcoming iterations and created initial backlog from business documentation.
• Experienced in Developing and maintaining user and technical documentation and project process documentation for application teams. Developed many flow diagrams and mapping documents to ensure the correct flow of the entire system.
• Report project activities to management, including progress, issues, risks, mitigations, resolutions, successes, and lessons learned and document lessons learned.
• Ability to collaborate and coordinate within and across multiple organizational structures and levels
• Excellent organizational, prioritization and interpersonal skills.

TECHNICAL SKILLS

Database: IMS, DB2, VSAM & Oracle 9i/10g/11g.

Languages: VS COBOL II, JCL, C, C++.SQL/PL SQL

Tools: Ruby 1.8.7, JetBrains Rubymine 6.3.3, FileAid, File Manager, EndevorSPUFI, JIRA,Rational Team Concert, Rational Requirement Composer, Quality Center11.0 Qtest & QTP 11.0, SoapUI 4.0 & Jacada JIA 1.1, Rational Training Concert (RTC), Rational Next - Door Generation (RDNG), Rational Quality Manager (RQM), Rational Clear Quest, Confluence, Share Point and JIRA.

PROFESSIONAL EXPERIENCE

Confidential

Test Lead

Responsibilities:

• Managing team of test engineers and playing a role of a test lead. This also includes Communication for impact and embrace challenges to partner for Client’s success by influencing through expertise.
• Provide guidelines, reviews and support to developers, business analysts, and business staff involved in creating user acceptance tests and integrating them into defect tracking process.
• Develop Test cases per the Business Rules in order to direct others on testing requirements. Designs and develops test procedures and cases, with associated test data. Supported for Test Planning and Strategy and execute the Test cases. Check/review the Test Case Document, System, Integration and User Acceptance test cases prepared by Test engineers. Conducting peer test reviews and Collection of Test and Defect Metrics.
• Create status reporting mechanisms to monitor the status of the above activities. Host integration discussions, with representatives of all test teams, identify and help resolve roadblocks.
• Prepare test protocols and reports which meet regulatory requirements, during the final test cycle. Be the primary advocate for the adoption of methodologies which are appropriate for the project.
• Formulate business proposals, procedures, diagrams, and flowcharts necessary for creation of good technical documents, also independently handling whole documentation for few clients.
• Attending the regular Client call and discuss the weekly status with client.
• Leverage automated VB Scripts for Regression claims and fallout reports. These reports are evaluated for the release code correctness.
• Explanation of Benefits (EOBs) also generated from regression cycle and compared by Acrobat PDF comparison tool against baseline EOBs from earlier release to ensure zero code errors.
• IBM brings its research tools like Combinatorial Test Design (CTD) and Optimized Test Flow Automation (OTFA) technologies to enhance test coverage, test automation and bring in efficiency to the testing practices at Confidential ’s Sales Force application.
• Membership, Accounting & Claim Denial Letter (ISIS Letters) template including add-on Pages/Verbiage/Signatures reviewed and compared between current and Baseline Letter PDFs from On Demand (a tool where PDFs are loaded) using Acrobat comparison tool.
• Claims Intake & Work Force (CIW) web interface built on Pega’s low-code application development platform Which allows enterprises to quickly build and evolve apps to meet their customer and employee needs and drive digital transformation on a global scale. Pega system is used to invoke mainframe transactions and then scrap output of it to display in web interface, after interacting through SOA layer.

Confidential

Test Lead

Responsibilities:

• My Responsibilities include managing team of test engineers and playing a role of a test lead.
• Develop and maintain the Automation framework for Confidential ’s Service Center application using Ruby/cucumber for applications like Zoom and CSC Work Bench.
• Developed and maintained automated testing framework for Confidential ’s Service center and Billing applications using QTP (Quick Test Pro); recording and scripting automated functional tests; assist in building automated Scripting Framework for Confidential applications.
• Developed Data driven automation framework for the Confidential Billing Account Management and National Billing Platform to perform volume testing to test for Confidential that provides a full range of products and financial services that include auto, fire, life, health and commercial insurance; administrative services, annuities, mutual funds and retirement plans. These products are offered through multiple distribution channels.
• Involved in creation of the Automation framework and Installation of tools and software required for running the automation on the specified machines provided for automation.
• Installation and configuring JetBrains Rubymine, Tortoise SVN and create new feature and update the existing features for the change requests.
• Installation of Ruby Software Development Kit and Ruby gems.
• Defining the Configuration within Rubymine using Edit Configuration and setup Feature folders, Working Directory and Environment Variables.
• Responsible for test planning for Agile / Scrum and TDD.