SUMMARY:

• Quality Assurance Manager with over seventeen years of experience in Information technology with proven software testing skills, analytical skills, technology skills and presentation skills. Interested in challenging opportunities which involves manual and automated testing, release coordination, prioritize changing demands, multi - task, think creatively and team management.
• Handled UAT team and coordinated with the business stakeholders and the vendors
• Expertize in hiring new team members and them based on the TCOE and project needs
• Experience in conducting meetings(requirement analysis &defect triage )with the stakeholders and assessing Risk to schedule, cost, or quality on project and testing engagement
• Prepare test strategy, test plan, status reports, disaster recovery plan
• Devised special study materials and presentations as aids for the team members
• Expertise in ensuring appropriate policies and procedures are followed towards SOX compliance and TCOE.
• Ability to work with virtual teams(offshore teams), define process improvements, and manage stakeholder expectations
• Expertise in manual testing including functional, integration, end-end, UAT, security, load, stress testing and automating the regression suites
• Ramping up in different technologies and new domain in a short span of time
• Highly motivated and self-starter with passion for excellence, have excellent organizational, time management, analytical and reasoning skills combined with good verbal and written communication skills

KEY SKILLS AND KNOWLEDGE:

Domain Expertise & Solutions: Banking, Insurance, Real Estate Owned, Entertainment/Media Pharmaceutical, Ecommerce, Telecommunication, Automotive, Finance, Healthcare

Testing Skills: Black Box testing, UFT,QTP,ALM (QC), Selenium, Confluence, Mobile testing, PQM, SoapUI, Jira, Jmeter, Loadrunner, Requirements Management, UML,SQL - database testing, Network connectivity testing, Test data management testing, Risk assessment, OMS, Cloud testing Loan origination, Security testing, UAT, Load testing., Stress testing, ETL data warehousing testing, Web service testing, Batch & Regression Testing, SQL scripting, Traceability Matrix

Process/Model Tools: Microsoft Office(MS Access, MS Word, MS Excel, MS PowerPoint, MS SharePoint), Rational Rose, MS Visio, SDLC(Waterfall, V-model, Agile - Scrum

TECHNICAL PROFICIENCY:

C/C++, HTML, XML, HTTP, J2EE,VBScript, JavaScript, Oracle11g,10g, SQL Server, Big data, SAP CRM, Informatica, content management, Salesforce, Cloud Management, AEM,ETL,SOAP and REST web services, SQL, Windows XP/Vista,VSS, TSO(Mainframes)

EXPERIENCE SUMMARY:

Confidential, Deerfield, IL

QA Manager

Responsibilities:

• Build, develop, implement and manage Quality Assurance practices across all systems and products with a strong focus on functionality, system integration and usability.
• Ensuring all SDLC requirements defined in the QA Testing Life cycle are adhered to and followed in all phases of the projects.
• Estimated QA efforts for the project including testing phase, production testing and providing hands-on leadership to the QA team.
• Managed QA resources both onsite and offsite and ensure timely delivery of multiple concurrent product releases under tight deadlines and conducted defect triage meetings.
• Adjusting priorities and realigning resources to manage unexpected changes in product release roadmap.
• Anticipated program release problems and take corrective action, escalating as needed, to resolve and achieve commitments.
• Working with the team to develop and enhance manual and automated tests for new features and regressions and establishing the standards for automation test practices.
• Assisted product managers and development teams with requirement analysis and design reviews.
• Involve early in the project cycle to identify and reduce the possibility of critical risk factors associated with the deployment.
• Communicated with all project team members including project managers, product managers, developers, and system administrators on a daily basis to ensure a timely delivery is achieved.
• Coordinated UAT testing of deliverables with client team and demonstrate product functionality to clients after each release.
• Defined defect tracking standards, identify and document them using Jira and provide guidance to project management in escalating and managing issues prior to each release.

Environment: Java, TDP, MS Project, AWS,MS Excel, MS Word, XML,Toad, Jenkins, Jira, Selenium

Confidential, Dallas TX

ETL Test lead

Responsibilities:

• Develop QA test scripts to validate the data from the source to the stage, to target to semantic layer.
• Conduct the ETL testing and log the results along with details on bug for the developers to fix so that they can re-test until the results meet the business requirements.
• Defined the test strategy and produce a testing strategy document which will be used by the QA resources to write the QA scripts
• Performed data integration testing between applications
• Validate data which will be extracted from Relational sources, CSV files and cloud applications and inserted into the Hadoop data lake in hive tables.
• Prepared traceability matrix to link business requirements and detailed technical design document ( detailed source to target data mapping)
• Prepared and executed testing related to Data Injection, data transformation and data orchestration
• Managing the QA resources and the timely deliverables of all QA artifacts

Environment: Linux,Beeline,Peoplesoft 8,Salesforce,TIBCO,SQL server,MDX SQL cube,Locum leaders, SBDev / MDX Cube, Jira, MS Project, MS Excel, MS Word, Oracle PeopleSoft 9.2,CSV,TIBCO,Data warehousing

Confidential, Plano TX

Senior QA lead/Manager

Responsibilities:

• Estimate, plan, and coordinate testing resources, activities, and progress tracking
• Conducting daily stand up to track the progress of testing
• Working with virtual teams offshore and onsite and able to achieve the good line of communication
• Preparing/reviewing and facilitating the implementation of test strategy and test plans and managing the outsourced testing vendors.
• Maintain communication, collaborating with development, E2E team to comprehend and execute in-depth test plans to test software
• Supporting business users needs and coordinating the changes to business requirements
• Representing the team in project related and leadership calls
• Working closely with automation team and providing the plan to automate using Selenium & Cumber and load testing using Jmeter and continuous integration using Jenkins
• Handled multiple projects Confidential the same time and worked in a collaborative “team-oriented” environment
• Conducted 4g tests including network simulation, session handling, simulated web browsing, mobility management, authentication
• Coordination and assisting testing for every release which includes the functional, integration, regression and prod testing
• Monitor and record defects found, track status of defects in Jira and verify resolution
• Managing defects in Test environment & perform root cause analysis when required
• Actively joining chatrooms and live bridge to assist in getting the high priority defects resolved
• Supporting as single point of contact and coordinating with multiple teams to get the weekend support for all the project

Environment: Windows 10,Java, Rest API,Confluence, MS Project, Azure,Salesforce,Jmeter,Jenkins, MS Excel, MS Word, XML, Jira, Selenium, Python, Cucumber,Rally,Postman,Putty,Toad

Confidential, Plano TX

UAT Manager

Responsibilities:

• Hired and built team from 0 to 24 members for UAT testing
• Defined and implemented the QA process the business users on testing standards and using ALM
• Gaining the trust of the business to allow the testers to execute financial transactions related test cases
• Conducting daily execution touch points with business leads and testers and collaborate the team
• Reduced the testing effort from 40 hrs. to 4 hrs. by automating regression test suites
• Working with business to plan the deployment timings and prepare the production deployment plan
• Created Traceability Matrix which links all the requirements to defects using ALM
• Conducted d aily defect triages with the stream leads and escalated time sensitive issues
• Co-coordinated night time processing /batch processing and effectively scheduled the execution in each time zone to meet the deadline
• Test scripts preparation and execution of functional and regression testing in UFT and load and stress testing using Loadrunner
• Prepared the executive dashboard to show the continuous progress of the UAT execution
• Created reports which provides the progress of UAT on daily/weekly basis

Environment: Windows 10, Oracle, Salesforce,UFT, LMS,OMS, ALM 12.0.1, AWS,SQL, MS Project, MS Excel, MS Word, XML, UFT, LoadRunner

Confidential, Torrance, CA

QA Manager

Responsibilities:

• Lead and execute the strategy for a CASS testing organization
• Lead the definition, writing and quality checks of testing strategies and test plans
• Ensure the end-to-end testing requirements, plan and scenarios are covered in the documentation
• Guide the analysis of test results and isolate problems to their lowest common denominator
• Define the test environment and drive the creation of test data necessary for test execution
• Lead the execution of test automation scripts for regression testing
• Oversee web service testing using SoapUI
• Performing backend testing using TSO Mainframes and SQL servers
• Logged defects, tracked the status and execution of test cases and traceability matrix using QC
• Worked in the telematics team for supporting the compatibility of mobile devices

Environment: Windows10, SOAP,REST,.Net, Quality Center, MS Project, MS Excel, MS Word, XML, SQL Server 2008, QTP, Lotus Notes, TSO Mainframes (AF),SOAP UI, Mobile testing(IOS& Andriod)

Confidential, Torrance, CA

QA Manager

Responsibilities:

• Monitoring a QA team involved in testing Web, Mainframe, Sales CRM(Siebel)& Legacy Systems
• Conducted/Participated in meetings involving the stakeholders to discuss/analyze the risk factors and the progress of the QA schedule with TCOE
• Maintained workflow management for Bankruptcy, Litigation, Foreclosure, Repossession, Probate, Loss Mitigation and Charge Off.
• Prepared and reviewed ETL Test approaches / strategies / plan for large scale projects
• Active involvement in compatibility testing of various browsers, OS and Mobile devices
• Prepared and executed high level test cases which had major impact on business
• Prepared /Reviewed the Manual, regression, UAT and Performance Detailed Test plan and schedule in a typical Waterfall SDLC.
• Maintained Requirements documentations and processes up to date in CoE SharePoint
• Informatica Data Validation to ensure that production systems are not compromised by the data.
• Preparing, managing time estimates and fixed bid deliverables (SOW & Work Order)
• Incremental ETL testing was done to validate the data from old and new system
• Assessing Risk to schedule, cost, or quality on project and testing engagement

Environment: Windows 7/XP/Vista, UNIX, SOAP,.Net, Quality Center, ETL, MS Project, TCOE, MS Excel, MS Word, XML, QTP, Big data, SAP, BI, Salesforce- CRM and data warehouse

Confidential, El Segundo, CA

QA Lead/coordinator

Responsibilities:

• Participated in daily scrum meeting for the team and frequent updates in Scrum works Pro regarding the work progress
• Frequent meetings with the developers regarding the ICD(Interface control document) updates and updating the test suites according
• Working on the IPAD for the front end data and verifying the same response on the XML response
• Compatibility testing in different client mobile platforms like Web, Android, Ipad, IPhone, Blackberry, PS3Sony, Palm and verifying if the data are the same in different networks including 3g/4g.

Environment: SOAPUI Pro 4.0.1,JMeter, Linux, JIRA, Scrum works, Selenium, XML, SQL Server 2008, Groovyscript, Java, J2EE, REST, mobile Testing