SUMMARY

• Software Quality Assurance IT professional with 7+ years of experience in all segments of Software Testing Life Cycle (STLC), preparing Test Plan, Test Scenarios, preparing Manual test cases and development of Automated test cases by decomposing use cases for specific functional requirements. Experience in different domains like banking, Retail and finance industry.
• Solutions - focused, multifaceted IT professional offering 7+ years of hands on experience in Quality Assurance testing (Manual, Automation) coordinating creation of complex enterprise applications.
• Experience in analysis of Software Requirement Specifications and development of various test documentation.
• Extensive knowledge in managing large onshore and offshore team and leading to complete project with care and dignity.
• Experienced working as a Test Lead with one or multiple projects at a time. Provided guidance and accomplished successful results in all projects.
• Experienced working on site and remote as Test lead in current project as well. Well organized meetings with onshore and offshore teams as well.
• Solid understanding in all phases of Software Development and Testing life cycle (SDLC&STLC), Bug life Cycle
• Have a good understanding of all SDLC stages in various methodologies such as Waterfall, Iterative and Agile.
• Analyzed Requirements to develop and execute Test Scripts and documented Test Cases corresponding to business rules.
• Hands on experience working on versioning tool such as Apache Subversion, GIT.
• Great knowledge in Test Data Management to work with sensitive data masking, workflow set up and reporting on time.
• Hands on experience working on Point of Sale system / POS system.
• Extensive knowledge experience in database testing with the ability to read, write, and execute basic SQL queries using Oracle, DB2, My SQL Server.
• Experienced in the development and reviewing of Functional, Non-Functional and Business Requirements Specifications (BRS) including process flows, screen layouts and business rules.
• Proficient in creating business based functional Test Scenarios, Test plans, Test cases, Test Scripts, Test Specifications and Traceability Matrix including both Manual and Automation testing of the applications.
• Expert in Black Box, Smoke, Functional, Positive, Negative, Integration, System, Regression, End to End, Exploratory, Usability, Ad-hoc, Accessibility, Performance, UAT, and Automation Testing.
• Possess excellent skills in Manual Testing along with skills in Automation Testing using HP Quick Test Professional (QTP)/UFT and HP ALM/Quality Center (QC).
• Experience in different domain in different project based on order management.
• Experience with defect tracking tools such as JIRA, Version One, VSTS, and TFS & MTM.
• Good experience in Automation testing in web-based and window-based applications using Automation tools like HP Unified Functional Testing (UFT)
• Proficient of creating automation script from the scratch using VB script language and enhanced existing automation script using various framework such as Modular, Data driven, Keyword driven, and Hybrid framework, also use conditional statement, Loop, variables, wait statement. Extensively used Descriptive Programming in creating script.
• Expertise in Relational Database Management System (RDBMS), and working experience in writing complex SQL queries.
• Have strong knowledge of SQL developing database queries for Backend Testing, in-depth Knowledge of Oracle and SQL Server, resolved Database Performance issues.
• Performed User Acceptance Testing (UAT) and interacted with client/ end-users to support UAT sessions. Performed SOA and Web Service Testing/ API Testing using Postman to verify connectivity with various systems.
• Worked closely with the Business Analysts to understand the business processes and developed various Test documents. Ability to collaborate with diverse team members in projects.
• Solid experience as a Defect Manager, developing, tracking and reporting project level status to the project manger
• Expertise in documenting defects with high level details, accuracy, and informative recreation steps using QC/ALM, JIRA
• Good experience working in Onsite / Offshore model.
• Hands on experience in Salesforce Marketing Cloud, Sales Cloud and Service Cloud.

TECHNICAL SKILLS

Domain: Banking & Finance, Retail, Ecommerce

Platform: Windows (98, XP, 7, 10), Unix, Linux, iOS, Mobile (iOS, Android & Windows)

Methodologies: Agile (Scrum), Waterfall, Iterative, Hybrid

Testing Tools: HP QTP/UFT, HP ALM/QC, Rally, Jira, Team Track

RDBMS: DB2, MS SQL Server, Oracle, Toad, SQL Developer, MS Access

App Technologies: HTML, DHTML, CSS, XML, PHP, Java, C#, ASP.NET, VB.NET

Salesforce: Marketing Cloud, Service Cloud

PROFESSIONAL EXPERIENCE

Confidential

Senior QA Analyst

Responsibilities:

• Analyze the User Stories and Design specifications documents to ensure that the system met all the technical and business requirements and Involve in User story analysis and estimation.
• Scheduled meetings for Dev environment with or without Product Owner and stake holders as well.
• Leading quality to collect data from testers with calm attitude and able to overcome any situation to complete the task to make sure my testers will be inspired and will be more goal oriented in future.
• Responsible in assisting the QA Manager by defining and developing from test strategy to test plans and creating test scenarios/cases by analyzing business/technical requirements and system designs to provide all types of testing.
• Write manual test scenarios and test cases based on the user stories, change requests and functional design doc.
• Hands on experience in White Box and Black Box testing strategies.
• Extensive knowledge in writing automated test scripts from scratch and modifying written test scripts as well.
• Perform story Analysis by gathering both functional and non-functional requirements based on interactions with the process owners, document analysis and represented them in Requirements Traceability Matrix (RTM).
• Design all manual test cases step by step into HP Application Life Cycle Management (ALM) in the Test Plan section.
• Performing Web-based Testing including GUI Testing, Black-Box Testing, Smoke Testing, Functional Testing, Backend Testing, Regression Testing, Integration Testing, System Testing, Functional Testing, Exploratory Testing, UX/UI Testing, Usability, and User Acceptance Testing.
• Execute various kinds of manual testing and update the results in HP ALM in the Test Lab section.
• Manually test all the modules by inserting various data to perform data validation with positive and negative data.
• Log defects and tracked them using JIRA till its closure following company defect life cycle.
• Assisting the DEV team in Defect analysis with the Client in order to decide what Defects should be assigned, fixed, rejected or deferred to be dealt with later.
• Executing Regression Testing as required to ensure that the latest delivery has not ruined anything, and that the software product as a whole is still working correctly.
• Used Azure Devops for reporting, requirements management, project management, automated builds, testing, and release management capabilities.
• Ability to analyze complex data and draw accurate and relevant conclusions.
• Conduct Backend Testing using SQL queries with select, insert, update etc. to validate and manipulate data from the database and, used SQL queries for retrieving data from Oracle database for executing user specific test cases.
• Write complex SQL queries using various kinds of joining and sub-queries to retrieve complex data from the RDBMS.
• Developed Test scripts and worked with automation team to develop VBscript, Descriptive scripts and objects, script enhancement using checkpoints by using HP UFT 12.0 (Unified Functional Testing) for Regression and Functional testing purpose following Data driven and modular framework.
• Completing Exit Criteria to store all key outputs, lessons learned, results, logs, documents related to the project to use them as a reference for future projects.
• Attending Daily Stand-up, Demo, Retrospective, Documentation review, Requirements and Application architectural meetings as required.
• Experienced in mobile testing to test the application in different mobile platforms IOS & Android with real devices.
• Actively used Rally test management tool in order to design manual test cases, update test cases, update execution result, manage test scenarios, log defect, and retest defect as well as various reporting.
• Working with clients and customers to assess their needs, provide information or assistance, resolve their problems, and/or satisfy their expectations.

Confidential

QA Analyst

Responsibilities:

• Read and Analyze software requirements specifications, Design documents, and working directly with designer and developers to get clear idea about the application under test (AUT)
• Work closely with software developers, business analysts, and other project management personnel involved in Software Development Life Cycle (SDLC) and software testing life cycle (STLC).
• Develop Test Plans, Test Scenarios, Test Case, and Test Scripts, Test data and expected results based on requirements documents for manual testing of the front-end application.
• Perform comprehensive Smoke, functional, Usability, Integration, end to end, System testing, Regression testing and User Acceptance testing (UAT).
• Use Test management tool Application Life Cycle Management (ALM)/QC for uploading requirements, Test Plans, designing Test Cases, Test Sets and updating Test results.
• Log defect, Generate Test Analysis Reports and Graphs using ALM/Quality Center.
• Create Traceability between Requirements and Test Cases, and defect on ALM/Quality Center.
• Extensively involve in testing the application, which was executed in two phases. Initial testing was conducted manually, and later phase was executed for automation.
• Extensively involve in Regression testing for Automation purpose using HP Quick Test pro (QTP)/UFT.
• Create Automation script in VB using Descriptive programming and Recording and enhanced script using parameterization, synchronization, variables, loop, and various VB commands following by various frameworks.
• Involve in writing SQL queries for Backend Testing using DB2 and to verify the database updates, inserts and deletions of the records, and validate them.
• Work with the developer to ensure that the testing issues are solved immediately.
• Involve and responsible for creating weekly status reports regarding the progress of testing process.
• Prepare/present progress reports and attended all meetings as required.

Confidential

QA Tester

Responsibilities:

• Regularly prepared detailed Test Plans and Test Scripts for different scenarios by analyzing functional documents, visual design documents, content metrics and use cases to cover the user acceptance criteria.
• Responsible for writing and execution of positive, negative for functional test cases to cover overall quality assurance using Test management tool HP Quality Center (QC) for each release.
• Responsible for Black Box Testing, Functional Testing, User Acceptance Testing (UAT), Smoke Testing, Exploratory Testing, Regression Testing, and Integration Testing on various builds for release.
• Planning and execution of Backend Testing. Designed simple to complex SQL queries with various joining to retrieve data for database testing
• Tracking test case results, problem analysis, log defects, and defect tracking in QC/ALM.
• Regular interaction with core developers to assure that all the defects is addressed in time.
• Performed initial manual testing of the application as part of Smoke Testing.
• Mapped test plan with the functional requirements to ensure all the requirements have been covered by the test cases.
• Used Automation tool like HP Quick Test Professional (QTP) for creating automation test scripts along with debugging to enhancing the script for execution purpose.
• Performed User Acceptance Testing along with some functional scenarios to give the final sign off on the behalf of business/stakeholders.
• Reviewed and updated existing automation script using checkpoint, wait statement, parameterization followed by VB script and used descriptive programming time to time as per team demand.
• Participated in all the meetings related to Sprint planning, daily stand-up, Retrospective, Poker planning, and Story review meetings. Discussed the issues arising out of test execution.