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Quality Assurance Analyst Resume

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SUMMARY

  • 10+ years’ experience as Sr. Quality Assurance analyst in various IT companies
  • Experienced in manual and automated Mainframe, IVR, Mobile, Web, UI, Migration and Database testing
  • Hands On Automation Testing Experience using Selenium tool
  • Worked as QA team lead for three projects simultaneously during the past 3 years
  • Was responsible for managing 10 resources (7 offshore & 3 onsite) on a day to day basis
  • Provided performance reviews on resources that reported directly to me
  • Managed and effectively distributed JIRA cards to QA resources offshore and onsite
  • Involved in Sprint planning and preparing team’s weekly status report for QA Manager
  • Conducted one on one weekly meetings with each QA resource
  • Gave training to new hires on testing platforms used in various applications
  • Was responsible for knowledge transfer on applications that were being outsourced
  • Consistently provided defect - free code ready for release for the past 6.5 years
  • Proficient in working on IBM Mainframe environment
  • Relational DB/SQL experience (query database to verify test results, find test data, modify test data etc.) in Mainframe DB2 tables for Payment Network Projects - Fuel Tax and NextGen and hand-on experience working with BigData framework
  • Effectively implemented methodologies, strategies and plans in all stages of SDLC such as Requirements, Analysis, Design, Development and Testing
  • Performed Functional, Smoke, Sanity, System Integration, Database, Regression, User Acceptance, Migration & GUI Testing
  • Excellent understanding on Content Management System CMS
  • Worked with various customers and configured Guide wire Insurance Now product to meet customer requirements.
  • Experience in various BI/ OLAP Reporting tools like Tableau, Business Objects, Micro Strategy, Cognos.
  • Experience in creating performance test scripts and configuration of performance tests using performance testing tools like HP Load Runner, Storm Runner and JMeter.
  • Experienced with HP ALM/ HP Quality Center Administration (Domain creation, Project Creation, User Creation, maintain user authentication, Allocation of projects to users).
  • Experience in migrating existing databases from on premise to AWS Redshift using various AWS services
  • Experience integrating applications with ESB/BPM technologies based in SOA patterns.
  • Experience developing business rules in IBM ILOG engine.
  • Solid backend database testing experience in writing SQL and PL/SQL scripts to verify data integrity
  • Demonstrated excellence in creating Test Plans, Test Scope and Test Strategy
  • Proficient in both Waterfall and Agile SDLC methodologies
  • Worked on 2 week sprints while consistently providing defect free code for release
  • Expertise in cross-browser testing of web applications and mobile application on both Android and IOS platforms
  • Organized client data using Content Management CMS Features
  • Strength in Total Automation using TOSCA, Selenium - Java, WebDriver, Quality Assurance, Engineering, and business development function as well as expertise in Total Quality Management and use these functions effectively to achieve the overall objectives of the organization.
  • Developed and designed an API (RESTful Web Service) for the chatbot integration.
  • Monitoring of Batch jobs scheduled on Autosys
  • Experience configuring SSO between IBM application servers and IBM Ldap Directory Server.
  • Schedule new jobs using Autosys in PeopleSoft and on Unix to manage file transfers in between servers and also to 3rd party servers.
  • Involved in analysis and resolution of Guide wire application performance issues.
  • Experience in Cloud TV player app, Spectrum app, Charter Spectrum Guide and ARRIS, Humax (DVR/Non - DVR) STB’s testing
  • Strong work experience on Property & Casualty Insurance with Guidewire PolicyCenter, have excellent knowledge in complete Policy life cycle and also have good knowledge on GW Claims center.
  • Experienced in ETL testing portal, web-based/e-commerce & client-server applications on different environments
  • Experience creating performance scripts in JMeter, Visual Studio VSTS and VUGen.
  • Knowledge in configuration of and monitoring using Dynatrace and AppDynamics APM tools to optimize application performance.
  • Expert in SAP HANA extraction from SAP BW/SAP-ECC/Non-SAP Data sources using SLT, Data Services and SAP HANA Direct Extractor Connection (DXC).
  • Proven analytical testing skills in banking, finance and retail domains
  • Actively participating in troubleshooting calls find the root cause and fix the STB issues and Guide issues.
  • Heavily working on the integration of Majesco and Guide wire policy center withthe Legacy Payment and Billing systems modernization.
  • Experience in Cloud TV player app, Spectrum app, Charter Spectrum Guide and ARRIS, Humax (DVR/Non - DVR) STB’s testing
  • Experience on Storm test using python code to validate multiple tables using different SQL DBs
  • Strong experience in developing Test Plans, Test Scripts and Test cases using acceptance criteria, requirements and design documents
  • Expertise in performing different types of Testing: Functional, Regression, System, Integration, UAT & Performance
  • Write SQL queries to extract, manipulate, and/or calculate information to fulfill data and reporting requirements including identifying the tables and columns from which data is extracted.
  • Expertise in problem solving and Defect Tracking using HP-ALM, JIRA, Version One, Track Record &BugZilla
  • Currently working as an Adobe CQ/Adobe Experience Manager (AEM) Developer.
  • Used rasa-NLU as the library for chatbot development.
  • Solid testing experience in working with SQL Stored Procedures, triggers, views and worked with performance tuning of complex SQL queries.
  • Configuring screen layouts and create new screens in Guidewire Studio as needed
  • Analysing new projects that have implemented or planning to implement Autosys scheduler and suggesting a scheduling model for Autosys job scheduling. Developed few Autosys models like Hub and spoke, super box, Drop-DeleteTrigger for various projects.
  • Experienced in maintaining and updating Test Document in various stages of testing for reference and auditing purposes
  • Experienced in mobile consumer Fuel Price app testing on various physical devices such as IPhone, Android, IPad and Kindle fire with OS (IOS-4 to IOS-10), Android OS (4.1 to 6.0) and Windows for various user profiles (guest and member portal)
  • Familiar with various phases of the Software Development Life Cycle of an application
  • Adhere to quality assurance concepts, practices, and procedures
  • Maintains record of testing procedures and documents for future references
  • Proficient in Microsoft Office (Word, Excel, PowerPoint, and Outlook)
  • Knowledgeable of Microsoft Windows operating systems

TECHNICAL SKILLS

Testing Environment: Windows, mainframe(AS/400), mobile (android and IOS), IVR, Web-services testing

Database: Oracle 11g, MySQL, DB2, SQLite

Tools: Silk, Soap-UI,, Charles, Android Studio, Test Flight,, Oracle, SQL Server, DB2, UNIX, Selenium,, HP- Load Runner, QTP

Languages: HTML, CSS, Java, JavaScript, JSON, XML

Defect Tracking Tools: HP ALM, Bugzilla, Jira, Track-record, Version-One, Xing, Light-shot

PROFESSIONAL EXPERIENCE

Quality Assurance Analyst

Confidential

Responsibilities:

  • Experienced in working with SQLite Database, Google Maps API for improving location parameter for mobile application
  • Developed and documented manual and automated test strategy, scenarios, test cases, test scripts, and test plan in accordance with business requirements document
  • Exposure on Sales Cloud
  • Understood action events for each button and tested user ergonomics of front end UI
  • Worked with behavior driven testing tool Selenium Webdriver
  • Hands on experience with eCommerce, CRM, Web and Mobile applications
  • Worked in API group running Jenkins in a Docker container with RDS, GCP slaves in Amazon AWS
  • Tested video player with connected TV's, Cable TVs and Streaming video/media applications, various gaming platforms (PS3, Xbox, etc.), new technologies like Amazon Web Services ect.
  • Performed Sanity testing, Security testing, black box and white box testing, web testing and GUI testing
  • Worked on scalable distributed computing systems, software architecture, data structures and algorithms using Hadoop, Apache Spark and Apache Storm etc. and ingested streaming data into Hadoop using Spark, StormFramework and Scala.
  • Strong work experience on Property & Casualty Insurance with Guidewire PolicyCenter, have excellent knowledge in complete Policy life cycle and also have good knowledge on GW Claims center.
  • I have extensive experience in designing, developing, deploying, and managing project life cycle for video software development. I am seeking a leadership position in the video architecture and IT operations field.
  • Good Experience in developing Object Oriented, Client, Distributed and Web applications using Java, J2EE technologies on various domains like BFSI, CRM, Automobile, Biometrics, Retail and E-Commerce.
  • Develop and execute test automation scripts through Storm Test tool using Python and API test creator.
  • Expertise in full Software Development Life Cycle (SDLC) in developing and designing of web applications using Angular JS, Ember JS, HTML5, CSS3, Bootstrap, JavaScript, JQuery, Node JS, Grunt, Java/J2EE technologies, Express, AJAX, JSON, XML, Lodash, Promises, MongoDB and IDE tools like STS, Eclipse, Visual studio, RSA and Web Storm.
  • A highly competent and results oriented Performance Test Consultant in Software Performance Testing with Load Runner, JMeter, Neolad and AppDynamics and minimal experience of Selenium Automation testing with excellent leadership and good communication skills.
  • Experience on platforms like Google Analytics, Omniture/Adobe SiteCatalyst and Omniture/Adobe Discover & IBM Tealeaf and SPLUNK
  • Extensive experience of Web Services, SOAP and REST API Testing using UFT API, Restful API, RestSharp, Parasoft SOA, Apache JMeter, Postman and SoapUI.
  • Excellent Experience of Microsoft Excel, Microsoft Word and Microsoft PowerPoint. Plus VBA (.i.e. Macros) pertaining to MS Office products and VBA for automation reporting - Dashboards. Plus Pivot Table & Power Pivot (Data Model).
  • Good understanding of Web Technologies like HTTP Protocol, fiddler, SAML Trace, HTML, Web-Form encoding.
  • ISTQB Certified tester, Advanced level Test Analyst, CTAL-TA
  • Ensured Rest API calls were successful by using HTTP method (Postman)
  • Worked on Performance Testing Tools like HP Load Runner, LoadUI Pro, JMeter, BlazeMeter, FloodIO,Seige,Gatling,Locust,SOASTA and ITKOLISA/CA DevTest in Rackspace,Google Cloud,Azure,Digital Ocean,Joyent,CenturyLink and Amazon/AWS Cloud Environments.
  • Data validation check was performed by querying DB2 tables and matching the results
  • Developed different user test cases to prevent error states
  • Tested mobile web and apps in Java environment developed on IBM Worklite
  • Tested the HTML form validation, confirmed error messages, and alert boxes specified in the TDD and suggested improvement in user interface

Team Lead

Confidential

Responsibilities:

  • Successfully conducted manual and automated cross-platform testing of application on Internet Explorer, Firefox and Chrome browsers
  • Worked in API group running Jenkins in a Docker container with RDS, GCP slaves in Amazon AWS
  • Evaluated automation test results (QTP, Silk) and participated in automated script enhancements
  • Executed integration testing on cloud based testing using sauce-labs
  • Exposure on Sales Cloud
  • Performed Sanity testing, Security testing, black box and white box testing, web testing and GUI testing
  • Worked on scalable distributed computing systems, software architecture, data structures and algorithms using Hadoop, Apache Spark and Apache Storm etc. and ingested streaming data into Hadoop using Spark, StormFramework and Scala.
  • Tested video player with connected TV's, Cable TVs and Streaming video/media applications, various gaming platforms (PS3, Xbox, etc.), new technologies like Amazon Web Services ect.
  • Strong work experience on Property & Casualty Insurance with Guidewire PolicyCenter, have excellent knowledge in complete Policy life cycle and also have good knowledge on GW Claims center.
  • Expertise in full Software Development Life Cycle (SDLC) in developing and designing of web applications using Angular JS, Ember JS, HTML5, CSS3, Bootstrap, JavaScript, JQuery, Node JS, Grunt, Java/J2EE technologies, Express, AJAX, JSON, XML, Lodash, Promises, MongoDB and IDE tools like STS, Eclipse, Visual studio, RSA and Web Storm.
  • Develop and execute test automation scripts through Storm Test tool using Python and API test creator.
  • I have extensive experience in designing, developing, deploying, and managing project life cycle for video software development. I am seeking a leadership position in the video architecture and IT operations field.
  • Good Experience in developing Object Oriented, Client, Distributed and Web applications using Java, J2EE technologies on various domains like BFSI, CRM, Automobile, Biometrics, Retail and E-Commerce.
  • A highly competent and results oriented Performance Test Consultant with Software Performance Testing with Load Runner, JMeter, Neolad and AppDynamics and minimal experience of Selenium Automation testing with excellent leadership and good communication skills.
  • Good understanding of Web Technologies like HTTP Protocol, fiddler, SAML Trace, HTML, Web-Form encoding.
  • Gained deep understanding of the backend interaction of app and web services involved
  • Attended daily scrum meetings with scrum master, product owner, developers and QA resources
  • Involved in Sprint planning meetings with team members
  • Experience on platforms like Google Analytics, Omniture/Adobe SiteCatalyst and Omniture/Adobe Discover & IBM Tealeaf and SPLUNK
  • Proactively resolved issues in association with developers and business owners
  • Participated in production validation testing on new release builds to Android Play store and Apple App store
  • Hands on experience with eCommerce, CRM, Web and Mobile applications
  • Worked on Performance Testing Tools like HP Load Runner, LoadUI Pro, JMeter, BlazeMeter, FloodIO,Seige,Gatling,Locust,SOASTA and ITKOLISA/CA DevTest in Rackspace,Google Cloud,Azure,Digital Ocean,Joyent,CenturyLink and Amazon/AWS Cloud Environments.
  • Extensive experience of Web Services, SOAP and REST API Testing using UFT API, Restful API, RestSharp, Parasoft SOA, Apache JMeter, Postman and SoapUI.
  • Excellent Experience of Microsoft Excel, Microsoft Word and Microsoft PowerPoint. Plus VBA (.i.e. Macros) pertaining to MS Office products and VBA for automation reporting - Dashboards. Plus Pivot Table & Power Pivot (Data Model).
  • ISTQB Certified tester, Advanced level Test Analyst, CTAL-TA
  • Successfully performed backend testing and data validation by verifying JSON feeds with SQL queries
  • Performed functional and regression testing of app on web, mobile web, iOS and android platforms
  • Prepared Test Plan, Test Scenario's and Test Cases Design and Review
  • Discussions with the Work Streams (Source Systems) about the Business Requirements and Pre-requisites
  • Validated the data loaded in HDFS against the RDBMS tables using Hive and SQL Queries
  • Prepared Test Plan/Approach, Test Scenario's and Test Cases Design and Review
  • Participated in Test Case walkthroughs, Review meetings
  • Mapped Requirements to Test Cases Requirement Traceability Matrix
  • Validated data in different file formats like tab delimited, fixed width and JSON files
  • Have knowledge to verify available resource utilization in YARN server
  • Actively participated withteam in requirements gathering and analysis
  • Test Results Reporting to Stakeholders
  • Reported bugs to developers through Version One tool

Quality Assurance Analyst

Confidential, Atlanta

Responsibilities:

  • Identified automation scenarios from user stories and traceability matrix
  • Developed automation test cases for delta rewards application
  • Reviewed code prepared by other team mates and suggested improvements if required
  • Ran Smoke regression suite after every build and published report of bugs detected
  • Ran full automation suite for every release and analyzed root cause of failed scripts
  • Maintained Selenium automation code and resources in source repository SVN for improvements
  • Defects identified in testing environment are communicated to the developers and source teams using ALM

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