SUMMARY

• Working as QA Team Lead with overall experience of 10+ years, in Manual testing, Automation testing in Complex Integrated Custom Applications, Web and mobile applications.
• 6 Years of working experience as Test leader for multiple clients in Canada like Shaw Communications and Suncor Energy in Calgary, Alberta - Canada.
• Expert in handling complex integration projects with a team size of 10 QA Analysts.
• Expertise in custom applications which have been specifically developed for clients.
• Expert consultant delivering automation and manual testing work for customers by effective co-ordination with the cross functional teams (Business, Development and Product) teams thereby, giving quality within budget for clients.
• Hands-on experience on Project Management from QA perspective, working with the executive team to define roadmap, work on budget estimations, establish effective communication channels with third party vendor teams and cross functional teams to achieve project goals.
• Adept in setting up QA process, right tools that suite the business need within test management and test automation framework. In addition to that, also skilled in hiring right people for the job.
• Excellent knowledge of Software development life cycle (SDLC) and Software test life cycle (STLC) with strong skills in implementing testing process life cycle, test requirements, design test cases, test data, test plans and execution of test runs.
• Adept to providing and consuming constructive feedback and working on continuous improvement plans within QA teams to ensure incremental development in terms of process, quality backed up by metrics.
• Skilled in providing guidance, direction, detailed communication in areas of improvement and mentorship to the QA team to steer them to achieve common team goals.
• Expertise in collecting requirements for business processes, definition of scope, preparation of Test strategy, Test plans, Test estimation, Test Scheduling, Resource planning in addition to creating & developing strategic test cases and generation of test reports for manual test.
• Extensive working experience in Agile, Waterfall and Hybrid project models.
• Skilled in monitoring test progress, managing and triaging defects, risks, collecting test metrics, preparing test status reports, and presenting to the stakeholders.
• Efficient in assuring product quality in both customers’ and producers’ perspective consistently using time management, organizing, prioritizing, and decision-making skills in the QA environment.
• Hands on experience using test management tools like HP ALM and Zephyr.
• Hands on experience on bug tracking tools like TMS (bug tracking tool), JIRA.
• Experience in testing CRM applications, ERP applications and Web Applications and Mobile Applications (Both Android and iOS) and Custom Applications.
• Adept at quickly familiarizing with new environments, changing project needs and scope, working on multiple projects, and focusing on enhancing overall quality, process, and test effectiveness.
• Experienced in preparation of test data setup, installation testing, replication of problems & generation of bug report in agile and waterfall methods.
• Have experience in using SOAP UI and Postman (Rest API testing), UNIX, Windows and basic understanding of Selenium Web driver with Cucumber framework using Java Language.
• Experience working on Blackbox (8 years) and Whitebox (2 years) of hands-on testing.
• Expertise in Telecom domain on features like Order Entry, Order Management, Provisioning, Rating and Billing concepts, Inventory Management, Customer Relationship Management, Shop and Quote, Workflows, Payments, Collections, Telephone Number Portability
• Expertise in Gaming domain, working on mobile applications which are for gaming built using Unity for both android and iOS.
• Expertise in Infrastructure and Oil and Gas domain, working on oracle and SQL database upgrades for Suncor SAP and non-SAP applications.
• Expertise in Logistics domain, working on applications built to enhance shippers, carriers and 3PLs experience using Blockchain.

TECHNICAL SKILLS

Operating Systems: Windows XP, UNIX, Android and iOS

Database & Tools: Oracle 10g/11g, AWS, Gitlab CI/CD.

Testing Tools: HP ALM, Confluence, Zephyr, SharePoint.

Bug Tracking Tools: JIRA, TMS, HP Quality Centre

SDLC Methodologies: Waterfall Model, Agile, Hybrid

Agile Tools: JIRA, Confluence

Applications: Web applications, Mobile apps, Custom Apps, Backend

Test Domains: Telecom (BSS), Oil & Gas, Logistics, Entertainment, Gaming

API Tools: REST API, Microservices, Postman, Swagger.

Automation Tools: Selenium with Cucumber framework and Java, Appium.

PROFESSIONAL EXPERIENCE

Confidential

Team Lead, Quality Assurance

Responsibilities:

• Managing the QA team in the agile delivery model.
• Work on hands-on testing of the application, sharing constant feedback with the development and product teams on the quality of the application.
• Hands-on testing experience of the REST APIs using tools like Postman.
• Test strategy & Test plan preparation for every sprint for both manual testing for mobile applications.
• Test estimation in alignment with the sprint schedule.
• Participation in the all phases of sprint lifecycle from Sprint grooming sessions to retrospective sessions, sharing constructive feedback from QA point of view.
• Working closely with Product owners and providing feedback from QA to the product owner and helping in decision making.
• Performing demo for the product owner at the end of the sprint.
• Working with different products and tools, getting estimates from the product and making a decision and presenting to higher management to acquire the right tools for the company within QA process.

Confidential

Senior QA Lead

Responsibilities:

• Managing the QA team in the agile delivery model.
• Test strategy & Test plan preparation for every sprint for both manual testing and automation testing for web and mobile applications.
• Hands-on test execution of the SaaS web Application and Mobile application including real hardware testing.
• Hands-on test execution of microservices and REST API using tools like Postman.
• Test estimation in alignment with the sprint schedule.
• Present test status reports at every phase of the project lifecycle to all the stakeholders with transparent data and metrics showing actual facts to help make business decisions.
• Participation in all phases of sprint lifecycle representing QA team, like in sprint grooming and retrospective sessions and everyday scrum meetings.
• Coaching the QA team to adhere the sprint process.
• Working closely with Product owners and providing feedback from QA to the product owner and helping in decision making.
• Performing demo for the product owner at the end of the sprint.
• Working with different products and tools, getting estimates from the product and making a decision and presenting to higher management to acquire the right tools for the company within QA process.
• Work closely with the team in building up the automation framework, integration of automation framework with Gitlab CICD pipeline.
• Help guide the automation engineers to setup the automation framework from ground up and help build the end to end automation workflow.
• Mentor and guide the team of test engineers by removing roadblocks and help them achieve maximum efficiency of the team.
• Working on Electronic Logging devices and preparing plans to test the ELD integration with the application.