SUMMARY

• More than 9 years of QA experience in all phases of software life cycle, including QA test management, requirements gathering, risk analysis, test planning, test execution, defect tracking and reporting.
• Experience testing Web and desktop - based applications for Retail, Transportation, Revenue, Logistics, E-Commerce and Banking domain.
• Successfully led and managed medium to large-scale software testing and system integration projects for adding quality and value to the business.
• Managed testing teams with 8 to 10 members by delegating, assigning tracking and reviewing deliverables.
• Strong knowledge of Software Development Life Cycle (SDLC) models such as Waterfall, Agile Scrum and Rational Unified Process (RUP).
• Participated in walkthrough, JAD sessions, Sprint planning, Release planning, Retrospective and Stand-up meetings.
• Prepared Test Plan, Test Estimations, Test Cases, Test Results Reports, Defect reports, Test Metrics, Milestones and Test Summary Reports etc. to document the testing activities.
• Reviewed Test Cases to verify that business requirements are met with Requirement Traceability for additional impacts.
• Worked on project tracking tools like ALM, Clarizen, Version One, TFS, MKS/PTC Integrity and JIRA.
• Intelligent enough to blend the domain knowledge with various kinds of manual testing including front end and backend testing, analysis of the business requirements for UAT.
• Extensive experience in analyzing the Business Requirement Documents, Functional Specifications and Technical Specifications in order to understand Product functionalities.
• Expertise in Black Box Testing i.e., Smoke Testing, Functional Testing, Stress Testing, Database Testing, User Acceptance Testing, Adhoc Testing, Integration Testing and Regression Testing.
• Assisted business teams in UAT (User Acceptance Testing) testing by providing test cases, test scenarios and test data.
• Experience in writing and executing SQL Queries for Database Testing as well as providing ODS DB data to client for verification.
• Validated required data, data sources, data quality, transformation rules, Metadata, Target mapping, error logging, workflows and complete End-to-End ETL processing.
• Monitored and managed Job scheduling as part of ETL Testing.
• Proficient in use of JIRA, Quality Center/HP ALM, TestRail for Test Case Designing, Test Analysis, Test Execution.
• Automated Test Tool experience of scripting and execution using Selenium IDE, Selenium WebDriver & QTP.
• Created Page Object Model (Hybrid Framework) for operation applications using TestNG, Cucumber, Selenium and JUNIT.
• Performed testing of Webservices, RESTAPIs and third-party Integrations using SOAPUI, POSTMAN and ARC. Used XML and JSON requests and responses for integration testing.
• Experience with various Defect tracking tools like JIRA, MKS/PTC Integrity, Quality Center/HP ALM and Bugzilla.
• Experience in testing cloud-based applications using Selenium.
• Able to work under pressure to meet deadlines and the ability to work in a cross-functional environment. Effectively able to work as a team member as well as independently.
• Excellent communication skills with good presentation skills.
• Expert in Identifying, Developing and Implementing QA processes & procedures.
• Implemented best practices in test automation to save time and money certain static areas of Revenue and Claims applications.
• Successfully delivered projects ahead of time with Service Level Agreement (SLA), saving company resources and extension of other businesses.
• Successfully implemented changes in QA process to reduce production defect leakage by 30%.
• Extensive experience in building, leading and coordinating a team in an Onsite-Offshore model.
• Proactively evaluated the risks and provided impact analysis along with alternate solutions to mitigate risks to influence go / no go decisions.
• Extensive experience in concurrently leading multiple enterprise scale projects to timely and successful completion.

TECHNICAL SKILLS

Database Tools: Oracle11g, SQL developer, Toad, Teradata Studio, Informatica, MySQL.

Office Tools: MS Office, MS Excel, MS Power Point, MS One Note, MS Share Point (MS).

Quality Assurance Tools: QTP, Quality Center, JIRA, ALM, PPM, AGM, Version One, Selenium, TestNG, Cucumber, JUNIT, Maven, Gradle, SOAPUI, Silk Performer, Bugzilla, Microsoft TFS, MKS/PTC Integrity, Postman, Arc, Graylag, IBM Rational DOORS, WinSCP, Putty.

Operating Systems: Linux, Windows, Mac.

Language: Java, Shell scripting, VB scripting, C/C++, SQL.

PROFESSIONAL EXPERIENCE

Test Engineer Lead

Confidential

Responsibilities:

• Created Smoke, System Integration, Regression and End to End Test Cases for different modules and mapped them to the JIRA stories.
• Worked in the scrum Agile environment with application owners, business owners, development team, busines analysts and external vendors.
• Created stories, tasks and bugs in JIRA and made sure they have appropriate acceptance criteria and moved them appropriately through the agile life cycle.
• Was actively involved in creating, maintaining and augmenting various hybrid Test Automation frameworks for front end and back end validation.
• Worked on data-driven, keyword-driven and hybrid frame works.
• Created Gradle projects to build testing frameworks from scratch.
• Created automated script using BDD framework with the help of Cucumber, page object model that included test results reporting, test issue logging and updating results in ALM.
• Implemented Zalenium for automated parallel execution of automated test on docker containers.
• Tested batch jobs on remote servers validated logs, reports and their schedules through CA7.
• Validated test data, data tables and system performance using complex SQL queries in Oracle Toad.
• Performed testing of RESTful APIs using tools like Postman & APIGEE. Used JSON requests to test the endpoints and validated vendor’s accessibility of native API.
• Performed web service validation and test data creation using SOAPUI.
• Worked on validating PowerShell scripts on Linux servers and verifying CPU and memory usage and performance.
• Worked on quality assurance of cloud-based application for Confidential policy and governances.
• Created Test Strategy, Test Results Summary and other documentation for governance audit.
• Created Load scripts for supporting downstream application with test data.
• Created Automation strategy and planning for new application and new source onboarding.
• Worked on testing mapping of different data tags and values and made sure they are implemented correctly from an integration perspective.
• Investigated test and production failures, perform root cause analysis and create detailed bug reports.
• Build, manage, mentor and inspire the high-performance QA team.
• Worked on quality assurance for critical Tier 1 application that processes about 90% of the transactions flowing through Confidential banking network
• Performed defect management for test and production defects using HP ALM.
• 80% automation of existing regression suite using quality test framework.
• Took part in application Knowledge transfer from vendors and Subject Matter Experts (SMEs) for new application onboarding.
• Trained team on the QA tools, processes and existing application architecture and processes.
• Participated in bug review meetings to explain and prioritize issues with Business owners, ASMs and project managers.
• Worked on critical end to end test activities to make sure there is no loss of data or leakage of defects in the entire flow.
• Assisted in driving our automation initiative to streamline our Development, QA and continuous integration/delivery pipeline process.

Environment: s & Tools: Java, XML, JSON, Selenium WebDriver, Cucumber, Zalenium, GIT, SOAPUI, Postman, APIGEE, JUNIT, Clarizen, ALM, JIRA, Gradle, Toad, VMWare Client, Putty, Ultra Edit, FircoSoft, DBCOM-EQube, Teradata Studio, Informatica, Oracle, CA7, Windows 10, IE 9/11, Firefox, Chrome.

QA Lead

Confidential

Responsibilities:

• Worked closely with Business and Application Development stakeholders in a demanding work environment.
• Reviewed and approved user stories in PPM.
• Created Component, Integration and End-to-End level Test Cases for different modules of an application using TestRail and map those to requirements.
• Worked in the SAFe Agile Framework as a certified SAFe practitioner in the SDLC.
• Was actively involved in creating, maintaining and augmenting various frameworks like Keyword & Hybrid Frameworks.
• Created stand-alone Selenium Automation scripts for GUI Based claims and data entry applications.
• Performed Backend and Front-end Automation using data driven and hybrid frame works.
• Created Maven projects to build testing frameworks from scratch.
• Created features in Cucumber using Gherkin, created test frameworks for step definitions and runner classes using Selenium, JUNIT and TestNG.
• Created and Validated workflows and database tables via Informatica as part of ETL Testing.
• Used complex SQL queries to perform testing activities in databases.
• Performed testing of RESTful APIs using tools like Postman & Arc. Used JSON to create request body and analyze response.
• Performed testing of SAOP Webservices using SOAPUI tool. Use XML to send request and analyze response.
• Working with a global team and responsible for directing/reviewing the test planning and execution work efforts of an offshore team.
• Provided reports and status dashboards to management on the automation sprint backlog, timing, schedule and results
• Active participation in the continuous improvement of the automation strategy and framework
• Managed the work program for the QA & testing for data intensive critical applications.
• Managed the process to automate the execution of common service use cases and working with the development team to integrate.
• Investigated test and production failures, perform root cause analysis and create detailed bug reports.
• Build, manage, mentor and inspire the high-performance QA team.
• Worked on quality assurance for backbone applications that process 95% of the shipment data for Confidential .
• Used web forms for test harness and later SOAP Scope tool for API testing.
• Performed defect management for test and production defects using HP ALM.
• Lead creation of new regression test suites to minimize defects in production by 37%.
• Took part in application Knowledge transfer from Subject Matter Experts (SMEs) and Business Managers for the preparation of Test cases and Scenarios.
• Trained team on the QA tools, processes and existing application architecture.
• Participated in bug review meetings to explain and prioritize issues with PMO, Development and Product Managers.
• Created RTM (Requirement Traceability Matrix) to map 2000+ business rules to the test scripts.
• Created and transitioned teams on complex data support activities using decoded and encoded files in test environments.
• Assisted in driving our automation initiative to streamline our Development, QA and continuous integration/delivery pipeline process.
• Performed cross-company knowledge transitions on custom critical applications for Confidential .

Environment: s & Tools: Java, XML, JSON, Selenium WebDriver, TestNG, SOAPUI, Postman, Cucumber, JUNIT, Arc, ALM, PPM, AGM, Maven, SQL Developer, Teradata Studio, Informatica, Oracle, $UNIVERSE, Windows 10, Silk Performer, IE 9/11, Firefox, Chrome.