SUMMARY

• Accomplished QA lead/Manager, Project Delivery Manager as well as Scrum Master with the ability to deliver high - quality enterprise solutions from concept to general availability. Expertise in agile and waterfall project management and change management. Certified Scrum Master (CSM) with background in Quality Assurance.

TECHNICAL SKILLS

• MS Tools, Rally, JIRA tools, ALM, QC, Test Director, Win Runner, QTP, Clear Case, Clear Quest
• DB2, Oracle, SQL, Rational Test Manager, XML Spy, Tableau, Cucumber
• Robot framework, selenium, Bit Bucket, SharePoint, Web-based application, Confluence and Service Now

PROFESSIONAL EXPERIENCE

Confidential

QA Lead Consultant

Responsibilities:

• Analyzed Application's end to end work flow, Business Rules and requirements.
• Created QA tasks for team members in JIra, assisted QA teams with application's functionality.
• Conducted functional, Regression,E2E testing and adhoc testing for production releases
• Participating in Scrum ceremonies for each sprint In Agile environment.
• Created QA test scenarios i.e. used for manual and automated testing.
• Created Test and Defect metrics to share with team and track the status of QA.
• Worked closed with Product and Dev team to deliver quality application.
• Conducted team meetings to track the progress & status of testing.
• Conducted backend testing using SQL queries on Oracle DB.

Confidential

Delivery Manager

Responsibilities:

• Worked with product owners to create backlog and prioritized.
• Facilitated agile ceremonies (Sprint planning, daily scrum, sprint review & sprint retrospective meetings).
• Mentored team on Agile process and practices.
• Managed internal QA efforts for enhancement of Access management forms in Service Now
• Removed ambiguity by connecting with teams or individuals so sprint could progress per schedule.
• Kept team members engaged, involved and informed to deliver work per schedule.
• Collected and reported Key performance indicators of the team.
• Created External/Internal documentation pages on Dashboard, Release Pipeline Process & Agile Process of Core Tech Solutions for VP of Department.
• Provided Engagements/Projects status/concerns during weekly team meetings.
• Conducted Weekly CAB meeting to review changes and provide a decision on production changes.

Confidential

QA Lead/Manager Consultant

Responsibilities:

• Facilitated daily scrum, sprint planning, sprint demo and retrospective meetings.
• Worked with product owners to create backlog and prioritized backlog for sprints in advance.
• Assisted team or individual to clarify goals and actions to achieve them.
• Implemented TMM testing procedures and process on my projects.
• Watched & maintained the quality of production tickets.
• Led QA efforts as QA lead on VOL, loyalty and Risk and authentication applications for over 8 years
• Provided high-level estimates for QA efforts on multiple projects, managed QA resources.
• Analyzed application’s requirements, created and maintained test cases and test scripts, generated test data for test execution.
• Created QA tasks for stories and logged bugs in JIRA.
• Created Test metrics for each sprint of a project and created sub-tasks for stories relevant to QA.
• Demoed applications for product owner/stakeholder’s review.
• Worked closely with the Product team, DevOps/Support team and development teams to support and guide them through the required steps to validate changes/business requirements.
• Efficiently multi-tasked for different projects and coordinated between onsite and offshore teams.
• Ensured test validity and completeness within the context of the system as a whole and performed smoke, functional, UI, Integrated, Regression & E2E testing.
• Supported UAT throughout the project life cycle.
• Executed Automated python/selenium scripts integrated with ALM (Application life cycle Management), Ruby and Cucumber Framework and Robot Framework.
• Generated test findings report toward the end of each release and represented QA in “Go/No-Go” decisions for production deployment.

Confidential

QA Engineer Consultant

Responsibilities:

• Tested New Account Credit Scoring application for DELL Financial Services.
• Analyzed Dell financial Services New Account Credit Scoring specifications and Business Rules Documents.
• Created Test Cases from XML pseudo code and Test Scripts for Application and generated input XML files.
• Performed Unit testing of Bureau Routing of SMB with Test harness and Blaze rules.
• Created negative and positive test cases to test Blaze rules.
• Logged and managed defects in Rational Clear Quest and followed up with developers to fix bugs.
• Extensively used Clear Case as a data repository to store Project Documentation.
• Presented test results/bottlenecks in daily QA Status meetings, walkthroughs and weekly reviews with Confidential Dell project team members
• Used XML spy to read XML.

Confidential, Portland, ME

QA Analyst Consultant

Responsibilities:

• Validated Enhancements to VOL Enrollment and entitlement Application.
• Used Administration utilities such as User Reset and US Search.
• Analyzed complex interactions between several smaller applications to create system tests.
• Verified applications expected behavior by executing test scripts using Test Director.
• Performed backend testing using SQL/LDAP queries on SQL server. Utilized WINSQL as Query analyzer to execute queries.
• Documented defect reporting matrices and test results and escalated to team.