SUMMARY:

• Managed teams and test strategies across different consumer products.
• Direct development and testing partnership with car manufactures and their suppliers.
• Also, with Samsung in the consumer electronics field. Responsible on providing detailed test reports for every product release and clear details of test strategy.
• Focused on process improvements to increase quality at different stage of a product development cycle.
• Managed large teams in house and in remote.
• Design test strategies and tooling to test software features and voice recognition accuracy from ASR and NLU components.
• Responsible on designing cost effective process to test voice recognition accuracy across 20+ languages, with minimal resources.

TECHNICAL COMPETENCIES:

Tools: JIRA, Confluence, Jenkins, Git/GitLab, SVN, TestRail, JupyterLab.

Skills: Project and people management, Communication and presentation, Test Planning, Requirement analysis, CI/CD (Jenkins).

Programming Languages: Python, C#.

Spoken Languages: English, Spanish, Japanese.

PROFESSIONAL EXPERIENCE:

Confidential, Bellevue, WA

Manager Software Quality Assurance Engineering

Responsibilities:

• Lead and managed the QA team for the Confidential 21CY program. Confidential program for worldwide infotainment release, the scope of the program was to voice enable the embedded and cloud features.
• Set automation strategy and processes to test the voice virtual assistance for the Confidential vehicles for worldwide deployments across 30 languages. The product supports embedded and cloud features.
• Customer facing communication to report test coverage progress and provide test reports on every product release.
• Performed test estimation and planning for the project and grew the team (10 to 20 engineers) to meet the project milestones and appropriate test coverage.
• Defined test strategy across for the project and distributed ownership across team members.
• Set up scalable automation framework to expand test coverage, perform result analysis and appropriate reporting for internal and external teams.
• Lead and managed the QA team for the Confidential 17CY program.
• Perform updates for content in production server stacks. Including content improvements and transitioning to a new Cloud ASR during live traffic usage.

Confidential, Bellevue, Washington

Quality Assurance Manager

Responsibilities:

• Managed production deployments of cloud solutions of virtual assistance.
• From data analysis the QA team proposed product improvements for the embedded and cloud solutions.
• Drive tool improvements to accelerate results analysis to 50% when running internal tests and analysis of live traffic data.
• Organized process to annotate and review live traffic requests to measure recognition accuracy and user experience.
• Drove test planning and execution for prototypes of virtual assistance running on Android to win new contracts for car manufactures like Nissan and Fiat - Confidential .

QA Project Team Manager

Confidential

Responsibilities:

• Lead and managed the QA team for Samsung sVoice virtual assistant.
• Lead the team and test strategy for the first voice assistant for the Samsung phones.
• Voice enabled majority of the phone features.
• Staffed the team to support testing all domains and languages.
• Worked closely with Samsung engineers to explain the technology we developed and train how testing was done at functionality and recognition level.
• Managed the teamwork load on product specification that was changing on a weekly basis.
• Lead and managed the QA team for the Confidential.
• Built up the team and set up the test strategy for embedded and cloud features.

Senior Quality Assurance Lead

Confidential

Responsibilities:

• Lead testing of the Confidential .
• System went into production.
• The system supported embedded and cloud features (first generation), voice enable navigation, phone features, music content, HVAC and driver personal data management.
• Lead testing of TomTom product, first embedded product with one shot address entry, it went into production in the European market, supported several countries and languages.

Quality Assurance Lead

Confidential

Responsibilities:

• Lead testing of the first embedded voice solution for Pioneer aftermarket car head units.
• The product went into production in the European market for +10 languages.
• Windows base product to voice enable music search in the PC.

Confidential, Redmond, Washington

Software Test Engineer

Responsibilities:

• Testing the photo and video experience in Windows Vista.
• Second contract at Confidential. for Works and Works Suite.
• Responsible for testing all the different Suite OEM SKUs.
• Mentor new contract testers that were added to the team.
• Wrote new test cases for Longhorn and new Works Suite set up features.
• First contract at Confidential Corp. for Works and Works Suite.
• Sole ownership for pre - release black box testing of features and SKUs.
• Successful in finding severe bugs that helped to improve product quality.
• Strong skills in documenting and prioritizing bugs, reviewing and editing test cases.
• Interact with developers and program managers to discuss and resolve specification issues.

Confidential, Redmond, Washington

Software Tester

Responsibilities:

• Test non - released games to ensure quality gaming experience.
• Hardware compatibility testing to ensure quality of new hardware configuration.

Confidential, San Leandro, California

Electrical Engineer

Responsibilities:

• Troubleshoot production equipment including electrical, software and mechanical issues. Design electrical components to improve performance.
• Assistant liaison with key software vendor to evaluate performance and suggest improvements.
• Lead redesign of the electrical, mechanical and control system of a new production system.
• Key business and decision making conducted in Japanese.
• Translate technical manuals from Japanese to English.
• Train field employees to operate and troubleshoot electrical control systems.
• Emerge as in - house IT support.