SUMMARY:

• 14+ years of experience as a Techno - Functional Consultant with strong Management and Testing experience in Banking, US Healthcare and Insurance domain.
• Experience leading complex, multi-disciplinary software applications, involving complicated technology and integration points.
• Experience managing and testing the integration of multiple cloud/SaaS applications.
• Familiarity with Salesforce application, also Certified Salesforce Administrator with experience in Administration, Configuration and Customization, Data Migration and Support of Salesforce CRM.
• Hands-on experience with all types of testing - Functional, Database, API, UI, Regression, Performance Testing.
• Good experience and hands-on TFS, JIRA, ALM.
• Expert in API and WebServices (SOAP, Restful) Testing for different applications.
• Involved in testing of various applications migration to AWS, Azure, PAAS platforms like Openshift, Atos Cloud Foundry.
• Good experience with STLC, Agile development and its ceremonies (sprints, sprint planning, daily standup, review, sprint retrospective).
• Exposure to various Test Automation tools and Frameworks.
• SIT and UAT Testing experience: Experience in Quality Assurance (QA), reviewing and defining Test cases, reviewing and maintaining Test scripts, analyzing bugs, interacting with team members in fixing errors and conducting User Acceptance Testing (UAT).
• Ability to work varying shifts, weekends and holidays, as well as, extended workdays to support business needs.
• Good interpersonal skills and communication skills; can communicate to both users and technical peers.

TECHNICAL SKILLS:

Business Domain: Investment, Wealth Management and Banking, HealthCare- Enrollment/Billing

Web Technologies: HTML, CSS, JavaScript

API Testing Tools: SOAP UI, SOA Test, POSTMAN, Rest Client, Fiddler, API’s

Test Management Tools: Quality Center, ALM, Zephyr, JIRA

Project Management Software’s: JIRA, TFS

Methodologies: SDLC, STLC, Waterfall, Agile - Scrum/Kanban

RDBMS/Databases: SQL Server 2000/2005, Oracle

PAAS Platforms: Azure, AWS, Red Hat’s Openshift, Cloud Foundry

Lift & Shift Cloud Migration Tools: Platespin, Atadata, Apprenda

Testing Frameworks: Selenium, TestNG

Cross Browser Testing/Mobile Testing Tools: Browser Stack, Saucelabs, Testdroid

Markup Languages: XML, JSON, YAML, Gherkin

CRM: Siebel v7.8, IBM BPM, Salesforce.com, Peoplesoft 8.8 and 9.2

Tools: Dataloader - SFDC for loading the data and Export, TFS, Github, Jenkins

PROFESSIONAL EXPERIENCE:

Confidential, VA

QA Lead

Responsibilities:

• Analysis of high level requirements, product grooming, co-ordinate with BA and Developer to get clarification for all functional and technical queries.
• Create and execute detailed Test Strategy and Test Scripts/Cases.
• Perform API Testing, UI and Webservices testing by executing test cases though POSTMAN to authenticate and create partners, create and modify policies, validate the policies in dashboard, Peoplesoft and Database IOS and PS tables.
• Review, analyze and create documentation; lead test case walkthroughs, bug review meetings and other sessions as necessary.
• Work closely with Product owner in backlog management and continuous delivery of features.
• Facilitate Agile ceremonies - sprint planning, daily scrums, retrospectives, stakeholder meetings, and software demonstrations.
• Perform functional testing for various payment methods like Braintree, Paypal, Apple Pay, Tokenization and validate the records in database, Dashboard and Peoplesoft portal.
• Perform end to end testing which involves Backend testing, API testing and Front end validation on Peoplesoft 9.2 and Braintree Dashboard for all the transactions/policies purchases.
• Execution and maintenance of automation scripts using Selenium.
• Update JIRA for all the Test artifacts and Testing Progress.

Confidential, Norfolk, VA

QA Lead

Responsibilities:

• Analysis of high level requirements, refinements, co-ordinate with Business and SA’s to get clarification for all functional queries.
• Create and execute detailed Test strategy and Test scripts.
• Ability to effectively peer review test artifacts and documentation and provide useful feedback
• Validate Medisys Enrollment, Maintenance features like CMS Auto/Facilitated Enrollment for different TRR’s, Disenrollment of a member, validate Plan/Group ID change for different states on Front end and Back end.
• Verify the member details in CMS Error Report and Success Reports post enrollment completion.
• Perform API and Web services testing though SOAP UI to validate Enrolled Members PCP update/change functionality.
• Execute BEQ, EMPI and CMS related batches on Control M to run the jobs and validate the records in Backend and Frontend.
• Enroll members through different sources of enrollment EE, ACS, Paper Entry, OLS and verify the end to end flow and functionalities.
• Define the overall process and deliverables for all testing phases, checklists, and tools (for Test management/Defect/Reporting/Dashboard)
• Define test data requirements and interdependencies across applications.
• Capable of driving UAT and yielding effective adoption.
• Maintain QA Stories/Tasks/Deliverables/Defect Management and all Test Artifacts in JIRA.
• Facilitate Agile ceremonies- Sprint Planning, Scrum, Retrospectives, Stakeholder meetings, and Software Demonstrations.
• Review, analyze and create documentation; lead test case walkthroughs, bug review meetings and other sessions as necessary.
• Educate and reinforce scrum methodology and agile framework to team members and key stakeholders.
• Mentor and provide training to team on using JIRA, Confluence and other tools.
• Prepare and deliver ‘QA opinions’, recommendations, and alternatives that address existing and potential trouble areas in applications, systems and projects across the enterprise.
• Liaise with necessary teams (Business Analysis, Development, Release Management, etc.)
• Perform manual and automated testing using Selenium.
• Lias/Co-ordinate with Onshore and offshore.

Confidential

Test Lead

Responsibilities:

• Responsible for Client Management / Expectation and analyzing Business Requirements (BRS) for modernizing applications and transformation on Cloud.
• Involved in finalizing the Test Plan, define best practices, preparation of Traceability matrix (RTM), writing Test Cases for various functional requirements.
• Experienced in optimizing Testing processes - Reduce functional testing time in the project.
• Evaluate Test Coverage and standardize QA Estimation Process.
• Define the overall process and deliverables for all testing phases, checklists, and tools (for Test management/Defect/Reporting/Dashboard)
• Perfom API and Webservices testing.
• Expertise in the Testing framework like TestNG and Continuous Integration tool like Maven, Github.
• Define test data requirements and interdependencies across applications
• Involved in application migration on AWS and Azure IAAS and transformation from E2E.
• Responsible for application functional, database, scalability and performance testing before migration i.e. As Is testing and after migration of applications on Azure.
• Involved in validating resources and services which manages Azure environment.
• Good knowledge on testing various components’ on Azure.
• Involved in validating functional requirements and web services using POSTMAN/SOAPUI with Json/XML files manipulating data to test various scenarios.
• Responsible for E2E automation of all the API requirements and automation of test scripts for SAAS using Selenium Web Driver.
• Involved in SIT & UAT demo’s with BA’s/SME and get the sign off.
• Maintain QA Stories/Tasks/Deliverables/Defect Management and all Test Artifacts in JIRA.
• Responsible for sharing Weekly/Biweekly and Monthly status report to all Stakeholders and Business.
• Facilitate Agile ceremonies - sprint planning, daily scrums, retrospectives, stakeholder meetings, and software demonstrations.
• Work closely with project owner in backlog management and continuous delivery of features.
• Educate and reinforce scrum methodology and agile framework to team members and key stakeholders.
• Tracked and managed product backlog, burn-down metrics, and task break-down.
• Mentor and provide training to team on using JIRA, Zephyr, Confluence and other tools used in the project.

Confidential

Salesforce Quality Lead

Responsibilities:

• Offshore QA Lead
• Requirement gathering along with PO and Business
• Responsible for SIT
• Performed UAT and Regression Testing
• Defect Management and triaging of defects.
• Demo of each feature to the business
• Part of release management.

Confidential

Test Lead

Responsibilities:

• Manage communication among reporting team, quality assurance team and internal client service personnel regarding status.
• Worked as Onsite Co-ordinator/Test Lead, at Client location (UK-Glasgow) for 1 yr.
• Key person for Functional and Non-functional testing for Web based & Client/Server.
• Worked as Scrum Master following Agile Scrum/Kanban methodology in the project using tool JIRA.
• Involving in the framework development using Selenium.
• Experience with Behavior Driven Design (BDD)/Cucumber testing approach.
• Performed E2E testing of application using API testing tools SOAP UI, REST Client, Postman and SOA Test.
• Validated the response XML generated in SOA test tool to test business requirements.
• Involved in configuring and setup of SOA test to test the application functionality.
• Involved in writing Feature files using Gherkin (BDD).
• Involved in Mobile testing, application compatibility testing using tool Browser stack.
• Assist in performing Quality Assurance checks in reports generated using Workday.
• Take a lead role in analyzing, configuring, testing the technical aspects of the projects.
• Documenting the acquired results of analysis as well as obtaining sign-off from the appropriate parties.
• Worked with project team to design and execute test scripts and test scenarios.
• Coordinating with Workday teams that test, validate, evaluate new applications and functions, and determine issues in services and software.
• Managing any change requests related to the working project plan daily to meet the agreed deadlines.
• Lead Management - Manual creation of Leads in SFDC.
• Contact Management - Contact Creation process, Contact Update process, Contact Delete process in SFDC.
• Opportunity Management - Opportunity Creation through Internal Sales Involvement, Opportunity Creation through Accounts, Opportunity creation through Lead Conversion, SFDC-BOOST Integration.
• Accounts Management - Account Creation process (Salesforce Integration), Account Update process, Account Delete process.
• Involved in Full STLC using AGILE-SCRUM methodology.
• Perform automation testing using Selenium and Java.
• Log and track defects in JIRA/ALM.

Confidential, Washington, DC

Techno-Functional Consultant/SME

Responsibilities:

• Coordinate with Client to understand the requirements, queries, along with daily status calls.
• Preparing test scenarios, test data and test scripts using ALM.
• Experience with UNIX (basic commands/functions).
• Executing test cases for every cycle and performing system /regression testing.
• Part of IT functional team to support IT Developers and Business teams.
• Assist in performing User Acceptance Testing (UAT) which involves executing E2E test plans, validating test scripts, defect resolution.
• Work hand in hand with QA testers, developers and business in order to address the various defects logged during the UAT process and resolve it before the production phase.
• Perform functional, integration, and regression testing on mobile devices and web-based applications.
• 1+ yr experience of Mobile application testing in IoS and Android platforms.
• Log and track defects in ALM.

Confidential

ETL Test Lead

Responsibilities:

• Understanding business requirements.
• Preparing test strategy, test scripts, status reports.
• Documenting the acquired results of analysis as well as obtaining sign-off from the appropriate parties.
• Working with project team to design and execute test scripts and test scenarios.
• Coordinating with Workday teams that test, validate, evaluate new applications and functions, and determine issues in services and software.
• Executing test cases for every cycle and performing regression testing.
• Defect logging and tracking done in ALM.
• To conduct peer reviews for all test documentation.

Confidential

QA Lead

Responsibilities:

• Configure Salesforce.com based on the business requirement.
• Manage security, users, roles, profiles, queues, sharing rules and other setup options in multiple instances of Salesforce.com.
• Created Custom objects as per the requirements.
• Create workflows to automate business processes.

Confidential

Business Analyst

Responsibilities:

• Understanding and Analyzing Change Requirements/Enhancements.
• Performing data load in QA environments.
• Verifying the end to end ETL flow for every requirement.
• Validating files and data at source using basic Unix commands.
• Data validation testing on database and front end.
• Preparing test cases, test data, status reports & test summary documents.
• Executing test cases for every cycle and regression testing.
• Coordinating with Business Analysts for requirements walkthroughs and Business users for clarifications. Following up with development teams for fixing of defects.
• Defect logging and tracking done in Mercury Quality Center 9.2/ALM.
• Individually tested and delivered few releases.
• Involved for production checkouts and release as and when required.