PROFESSIONAL SUMMARY:

• 11 years of extensive, diversified experience in Quality Assurance of software development life cycle (SDLC) specializing in quality assurance processes and methodologies.
• Experience in all stages of STLC and SDLC ranging from planning, estimation, specification, designing, Preparation of GUI Test Cases, Functional Test Cases and testing with timely delivery against aggressive deadlines and QA process.
• Worked on various business domains like Healthcare.
• Worked with Web and Client - server applications on Window and UNIX environment.
• Experience in methodologies such as Waterfall, Agile/SCRUM.
• Experience in interacting with engineers, developers, and technical support personnel in aiding them on Baseline requirement specifications. Extensive experience in developing Test strategies, Test Plans, Test scenarios, Test Cases for both manual and automated tests
• Planning and execution of automated test scripts using tools such as Test Director/Quality Center/SELENIUM and UFT/QTP, based on business/functional specifications.
• Expertise in creating bug reports using tools like Test Director, Quality Center, Clear Quest, Bugzilla.
• Achieved proficiency in creating Requirement Traceability Matrix (RTM) and Bug Reports.
• Created and implemented Automatic scripts for performing Functional, Regression, System, Integration testing. Expertise in Smoke/Sanity, Usability, UAT, Load, performance, Stress, Security testing.
• Highly skilled in implementation and execution of test using HP Mercury tools Unified Functional Testing/Quick Test Professional, Quality Center, and Test Director.
• Performed manual testing extensively—primarily Smoke, Integration, Functional, Regression, END TO END, GUI, Database and Backend Testing.
• Overseeing implementation/deployment of DCF Infrastructure consolidation using Cloud Computing methodologies with the aim of providing 100% virtualization.
• Experience in writing SQL Queries, UNIX shell scripting and working on various operating systems.
• Utilized SQL Server Integration Services (SSIS) in ETL package creation and to load test data from Data Warehousing environment to QA Server and involved in ETL testing for data validity, data integrity, referential integrity, and performance issues.
• Motivated self-starter with exceptional team building, leadership, and interpersonal skills. Hardworking team player with the ability to work in time sensitive environments.
• Experienced in Performing Automated Testing using UFT/QTP and SELENIUM.
• Extensively used Unified Functional Testing (UFT) for Regression Testing.

TECHNICAL SKILLS:

Testing Tools: Quick Test Pro 8.x/9.x, Quality Center8.x/9.x, Test Director, Clear Quest, CAWA, SOAP UI, JIRA, WinSCP, Putty and SELENIUM.

Defect Tracking Tools: Test Director, Quality Center, Dot Project and JIRA.

Languages: Java, Visual Basic, VB Script, SQL, HTML, XML.

Databases: Oracle, MS SQL Server, TOAD.

Operating Systems: Windows, UNIX, SIEBEL CRM System.

MS Office Applications: Access, Excel, PowerPoint, Word, Outlook.

Methodologies: Agile, Waterfall

Reporting Tools: TOAD, PL/SQL Developer, SQL Plus, SSRS, WinSCP and SIEBEL.

PROFESSIONAL EXPERIENCE:

Confidential, Augusta, Maine

Sr. Quality Analyst

Responsibilities:

• Analyzed the design documents to develop test cases covering the overall functionality of the Portal/ Confidential /SIEBEL application.
• A strategic approach to testing Siebel Applications solutions takes into account a number of characteristics unique to the Siebel CRM Application
• Focuses on testing Siebel UI interface, views, applets, Responsibilities and Role.
• Generate Maine RX benefits through Automated Eligibility System as per client’s demographic information and process claims, which vendors submit.
• Validate and document changes to rule engine, updates to database, and modifications to batch jobs and interfaces thru CAWA (CA Workload Automation Desktop Client).
• Familiarize self quickly with rules governing medical, food supplement, and cash eligibility determination and benefit calculations as they relate to the current testing effort (i.e. Long-Term care or TANF special needs on basis of Non-Custodial Parent, Transitional Child Care)
• Coordinate with other members of the SIT team as well task owners, SAs, developers, SCMs, and UAT team on larger project efforts in order to facilitate an easier release and get complete visibility into test coverage and readiness deploy using XRay tool.
• Letter testing thru BI publisher (System Push letter, Automatic letter, Manual letter, E-Notification, Letter Bar Code, Print and postal)
• Modified and updated test cases for new functionality requirements of the application.
• Helped the development team in creating unit test cases thru Selenium Test Scripts.
• Involved in test case execution with all phases of testing like functional testing, regression testing, system testing, integration testing, smoke testing, GUI testing, end-to-end testing, of the application.
• Interacted with business analysts and developers to coordinate testing efforts.
• Involved in business walk-through sessions for claims business processes.
• Involved in the data flow and extensive use of SQL Queries to extract the data from the Database.
• Designed test cases for different functional areas like quality Review, Notices, Claims, Batches, Letters, Alerts and Interfaces.
• Worked on creating scenarios and updating and executing them as end user for UAT and ran batch jobs as needed thru CAWA.
• Attended daily scrum to discuss assignments and to resolve impediments to achieving goals.
• Involved in Oracle Database Testing by writing SQL queries.
• Created daily status reports to present to upper management.
• Provided functional guidance, training and assistance to testing staff members.
• Involved in setting up of configuration data for end-to-end testing.
• Interacted with client for speedy resolution of issues and gaps identified during testing.
• Modified/Developed Automation Scripts using SELENIUM.

Environment: Java, Oracle10g/11g/12c, Oracle PL/SQL Developer, Oracle Toad, UFT/QTP, SELENIUM, SQL Plus, Windows XP/10, UNIX, Putty, WinScp, DotProject, JIRA, Eclipse JAVA, SOAP UI, SIEBEL CRM Application System and CAWA.

Confidential, Trenton, NJ

Quality Assurance Analyst

Responsibilities:

• Performed Functional, Regression, System, Integration, User Acceptance, Performance and Back end testing of an application.
• Involved in developing detailed Test plan, Test cases and Test scripts using Quality Center.
• Designed and created the Project Test Plan which defines the scope, approach and deliverables of testing using Agile/Scrum Methodology.
• Created Test input requirements and prepared the test data for Data Driven testing.
• Involved in Oracle Database Testing by writing SQL queries.
• Wrote various complex SQL Queries, and joins also created tables for backend testing.
• Involved in the data flow and extensive use of SQL Queries to extract the data from the Database.
• Participated in defect review meetings with the team members and developers.
• Participated in test planning meetings and test metrics report submission to the management.
• Involved in various web services testing in order to verify and validate accuracy of the data being fetched from Social Security Administration and TAX.
• Performed ETL using Microsoft SSIS , to extract, transform and load test data on the test environment.
• Created Requirement Traceability Matrix to map between the requirements and test cases.
• Utilized Burn - Down Chart to track the testing progress in a Sprint cycle.
• Used Quality Center to track and report system defects and bug fixes. Written modification requests for the bugs in the application and helped developers to track and resolve the problems.
• Assisted database administrators in enhancing the QA database by query tuning and avoiding deadlocks.
• Created and tested UNIX Shell scripts to verify the archived data in QA Server and to execute SQL scripts.
• Constructed, maintained, and conducted Smoke test for UAT environment.
• Identify defects in aggregate tables and report data, enter defect in Quality Center and coordinate with developers to resolve them based on defect severity and priority.

Environment: Quality Center, QTP, MS SQL Server, UNIX, XML, Windows Server, Eclipse, XML, Oracle, DB2, Toad, HTML, Java script, VBScript, Asset 360, SSIS

Confidential, Atlanta, GA

QA Analyst

Responsibilities:

• Participated in walkthroughs and reviews to determine user requirements and goals.
• Expertise at formulating Test Plan, Test Scripts and Test Cases based on the user requirement and functional specs.
• Involved in analysis of the current QA practices, identifying areas of improvement, provide GAP analysis reports, devise alternate methodologies and implement them.
• Conducted manual test execution and evaluated test results.
• Once event is triggered and database contents are updated/removed, make SQL queries in the database to make sure that the database reflects the change
• Created test scripts with check points, Synchronization points for GUI and functionality tests using QTP.
• Used Data Driven Testing concept to test the application with different sets of positive and negative data.
• Performed regression testing to validate addition of new patch to ensure that existing functionality is not broken.
• Extensive experience in XML data validation for secure transmission to EMR.
• Use SQL Developer for running queries to match the data generated by reports.
• Interacted with developers to report and track bugs to completion using Quality Center.
• Documented the modification requests, defects and their trailing history using Quality Center.
• Created traceability matrix to match the business requirements with the functional requirements and the test cases.
• Actively participated in defect review meeting and Test status meeting with detailed test status reports concerning the progress of work and detail defect analysis.

Environment: SQL, QTP, Quality Center, Windows, MS Suite

Confidential, Miami, FL

QA Analyst

Responsibilities:

• Execution of generated Test Cases Manually.
• Interacted with developers to report the bugs and status of the bug.
• Collected the software requirements and specifications.
• Participated in regular project status meetings related to testing.
• Performed the regression testing and functional testing using the QTP
• Prepare the Test Data for Data Driven Test and Conducted Volume Testing.
• Used SQL queries to retrieve data from Oracle.
• System testing by manual and automated methodology.
• Writing the test cases to verify the functionality, performance & stability of the application basis system requirements.
• Involved in creating the Data Driven test by using QTP.
• Performed User Acceptance Testing.
• Used Quality Center for maintaining the scripts and all the automated scripts are invoked.
• Used Quality Center for Test Management and Bug Tracking.
• The Load Runner Web Scripts were generated and modified to perform the data Driven Testing
• Developed the Application Documentation, User manuals for the end users.

Environment: HTML, XML, LoadRunner, QTP, Quality Center, MS Word, MS Excel.