SUMMARY:

• Over 20 years of experience
• Software Testing/QA on various platforms to include Web Applications, Client Server Applications, Embedded Systems and Standalone Applications in Windows and Unix/Linux environments.
• Developing, Designing, Modifying, and Executing Test Plans, Test Cases, Master Test Plans and Test Reports to include Requirements Traceability Matrixes and defect reports based on Requirements.
• Performing Functional, Non - Functional, System, Connectivity, Failover/recovery, Supportability, User Interface, Security, Backend, Performance, Stress, Stability, Integration, User Acceptance, Adhoc and Regression testing.
• Identify and track defects, issues, risks and action items.
• Validate requirements for system testing, report preparation, defect recording and defect tracking.
• Provide reporting to management on project status daily, weekly and as needed.
• Working with Developers, DBAs, Project/Product Managers, Document Writers, and other Development teams to correct issues found by the test team.
• Working with Development tools to include Bug Trackers, Requirement Tools, and Test Case tools.
• Using Microsoft Office and other Microsoft applications for business use.
• Tested applications using Windows and Linux/Unix environments. Includes basic file system operations and script modification.
• Mentoring and team members.
• Over 10 years of Team Leadership experience, including meeting with members of the development team to plan and organize the development efforts.

COMPUTER TECHNICAL SKILLS:

Software: Quality Center Test Manager Test Director TIMS

Rational Robot: WinRunner LoadRunner PVCS Tracker, ISQL Toad Rapid SQL Clarify ClearQuest ClearCase QCIT DbVisualizer, Python Java

PROFESSIONAL EMPLOYMENT:

Sr. Manual QA Analyst

Confidential, Smyrna, GA

Responsibilities:

• Testing of changes into/out of complex Returns and Markup/Markdowns systems .
• Collaboration with internal and external IT teams around complex system design .
• Collaboration with internal and external Business teams to explain complex system changes in layman’s terms .
• Coordinating, executing, presenting, and documenting testing results .
• Administrator for Confidential ’s Finance Integration ZenDesk Installation.
• Responsible for gathering information from the Finance team to be able to setup ZenDesk up for multiple users.
• Validated Data in the database and in the Confidential applications were stored properly.

Senior Software Test Engineer

Confidential, Atlanta, GA

Responsibilities:

• Agile QA Team member for the Delta Mobile team responsible for collaborating with team to ensure successful test execution for Sprints.
• Participated in daily stand up, planning/grooming and replenish and assisted Product Owners with demos and retrospective meeting.
• Responsible for reducing backlog of defects and Enhancement in HP Quality Center by 50 percent.
• Created JIRA user stories and test cases for upcoming Sprint/Kanban. Assist in preparing test specific test data in DL Term database needed for developer’s analysis as well as QA test execution validations.
• Performed API testing using Soap UI and Postman to verify proper information is passed through the API.
• Created Master test plans, test cases, test schedule and defect management
• Conducted both manual and automated test execution, test results validation and reporting, defect and issue identification, logging, tracking and resolution, traceability of test cases and requirements.
• Identified and implemented new process improvements for QA Team, including, Estimation Tool, Enhancement process flow and RFC template). Assist in existing process improvements. Adhere to all QA processes and procedures.
• Developed QA deliverables that adhere to QA standards including test requirements, defect tracking and reporting, test plans, cases, scripts, reports, etc.
• DCDR DITL QA team member helped insure that Delta’s disaster recovery project was completed in less than a year.

Senior Software Test Engineer

Confidential, Lawrenceville, GA

Responsibilities:

• Customer Focus Team Lead for Confidential testing OCAP Next Generation Linux Platform in a DOCSIS environment and in-house software.
• Worked with IPv4 and IPv6 internet addresses on settop boxes used by Cox, Time Warner, and Videotron.
• Worked with Tool team to install and upgrade Automation Tools for Stability Testing.
• Used Clarify, CDETS, TIMS, and Test Director/Quality Center to track testing efforts and software issues.
• Trained staff onsite as well as off-shore
• Designed and enhance automated test suites for Firmware products

Test Manager

Confidential, Forest Park, GA

Responsibilities:

• Managed software testing efforts on multiple global projects.
• Managed a team of six Senior Testers across four concurrent development environments.
• Responsible for hiring testing staff.
• Responsible for creating and managing test environments for Functional, Application Integration and System Integration testing.
• Testing in Windows XP on applications developed to run on a Linux platform written in Java.

Senior Quality Analyst

Confidential, Tyson’s Corner, VA

Responsibilities:

• Tester for multiple applications for quality in Windows XP/NT environment utilizing TCP/IP to connect to a various Client/Server database in a Unix environment following all phases of the Software Development Lifecycle demonstrating skills to resolve gaps between the functionality of the application and requirements of the customer. for promotion to Lead Quality Analyst.

Lead Software Tester

Confidential, Alexandria, VA

Responsibilities:

• Lead tester for web enabled project estimation application that is the backend for multiple applications following all phases of the Software Development Lifecycle demonstrating skills to resolve gaps between the functionality of the application and requirements of the customer.
• Created and ran test cases and tests scripts to verify applications function properly and were in compliance with Internet standards.
• Responsible for testing multiple web enabled project estimation applications.
• Verified test cases via Oracle Database using Toad SQL tool.

Software Tester

Confidential, Columbia, MD

Responsibilities:

• Responsible for testing Web enabled electronic business to business sites following all phases of the Software Development Lifecycle demonstrating skills to resolve gaps between the functionality of the application and requirements of the customer.
• Verified test cases via Oracle Database using Toad SQL tool.
• Validated application by creating and running SQL Queries against the database.
• Executed test cases using XML with a command line utility.

Lead Software Tester

Confidential, Washington, DC

Responsibilities:

• Responsible for testing an Internet Application that is used by the Confidential to monitor reporting from the field.
• Responsible for testing an Application that is used by the Confidential to create report.
• Responsible for monitoring the testing all testers (Team of 5) and making sure their assignments were completed.

Lead Software Tester

Confidential, Baltimore, MD

Responsibilities:

• Responsible for testing an Online Testing Application to be used in England.
• Lead other testers to make sure they were testing the application correctly and that coverage was complete.

Software Tester

Confidential, Baltimore, MD

Responsibilities:

• Responsible for testing a Web Shipping Application to verify that it functions properly in various International languages demonstrating skills to resolve gaps between the functionality of the application and requirements of the customer.
• Created test environments to simulate users reaching system with various language Operating Systems and Browsers.

Software Tester

Confidential, Rockville, MD

Responsibilities:

• Responsible for testing seven web and three UNIX applications forY2K compliance.
• Created and ran tests scripts to verify applications function properly and are in compliance with Y2K standards.
• Created test plans and test cases to verify that application meets specifications and design standards.
• Compare reports and updates to the Oracle database to confirm that users receive correct output.

Software Tester

Confidential, Tyson’s Corner, VA

Responsibilities:

• Automated Tester for multiple versions of a Visual Basic application for quality in Windows 95/3.xx environment utilizing TCP/IP to connect to a Sybase SQL Client/Server database.
• Track Problem Reports using SQA’s Bug Tracker Tool.
• Created and ran automated tests for Stress and Load to verify hardware and software implementations are sufficient.
• Created test plans and test cases to verify that application adheres to specifications.
• Created regression tests and verify that they are conducted.

Software Tester

Confidential, Suitland, MD

Responsibilities:

• Lead Tester for multiple Power Builder applications for quality in Windows 95 environment utilizing TCP/IP to connect to Oracle and Sybase SQL Anywhere Client/Server databases. Tracked Problem Reports using PVCS Tracker Tool.
• Initiated automated test for Stress and Load to verify hardware and software implementations are sufficient.
• Verified that database updates and new system builds were in sync so that all testers had access to the current applications.
• Created test plans and test cases to verify the application adhered to Use Case and that proper regressions test were conducted.