PROFESSIONAL SUMMARY:

• Highly motivated and performance driven professional with 10+ multifaceted experience in QA Lifecycle, Automation framework designing, implementation, Business Analysis and Test management.
• Instrumental in leading high profile multiple projects from ideation to production deployment in fast - paced Agile (Scrum) and waterfall environments across domains like Oil & Gas, Health Care and Govt Agency.
• Worked on wide range of projects including UI, Claims, Enterprise Mobile management, ETL, SAAS Cloud & Azure Implementation.
• Provided leadership to team members with excellent communication and interpersonal skills to work with cross-functional teams and senior stakeholders.
• Well versed in project management tools like MS Project for project planning, Project scheduling and organized JAD sessions, Live meetings.
• Experience in Black Box, Smoke Testing, Sanity, Integration, Regression, Functional, Front End and Back End Testing using RESTful Webservices using SoapUI, REST Client and SQL database queries on a wide range of applications in Windows platforms.
• Designed page object framework for UI automation using Selenium Web driver, Maven, TestNG and integration with Jenkins.
• Experience with various source control Tools like TFS, GIT, SVN and Azure DevOps supporting extensions integrated with slack.
• Created Data Flow Diagrams, Use Cases, ERD, BPMN and UML Models.
• Experience in various automation framework designs like Business Process Testing (BPT), hybrid, Data driven for UFT
• Worked on WSDL documents for Web Services Testing and ability to analyze JSON and XML web service response for performing backend testing.
• Created Data Flow Diagrams, Use Cases, ERD, BPMN and UML Models.
• Experience using test management and defect tracking systems such as HP (ALM), Jira, CA Rally
• Handled roles of project coordination between onsite and offshore with updated project documentation.

SKILL:

Methodologies: Waterfall, Agile, Scrum, Kanban

Testing & Build Tools: Selenium, SoapUI, Rest API, Postman, HP ALM, HP LoadRunner, UFT, Sauce labs, Maven, burp suite.

Automation Framework & CI/CD: TestNG, Cucumber, Junit, Jenkins

Version Control & IDE: TFS, SVN, GitHub, Eclipse, IntelliJ

Languages: SQL, XML, HTML, Java, Python, .Net

Databases: Azure DB 2018, SQL Server 2012/2008, Oracle, Sybase

MS Office: PowerPoint, Word, Excel, Outlook, MS Visio

Test Management: HP ALM, Zephyr, JIRA, Confluence, SharePoint, Version One, Trello, CA Rally, Service Now

PROFESSIONAL EXPERIENCE:

Confidential, Nashville, TN

QA Lead

Responsibilities:

• Managed multiple Agile software development projects from conception to production deployment, including achievement of milestones and deliverables.
• Road mapping and implementing features for Modernizing UI tax & benefit systems for State Departments with NeoInsurance software.
• Created as-is and to-be BPMN models to Modernize and migrate legacy to NeoInsurance system.
• Validated BRD to Modernizing legacy UI systems to .NET with Azure database by working with Development teams across both States.
• Created Test plans and utilized Jira and HP ALM to manage requirements, acceptance criteria (Gherkin), requirements traceability Matrix (RTM).
• Liaison between PMO and dev team, prepared test plans, test strategy for automation, manual testing process for every Release.
• Involved in design and development of the frontend QA automation framework using Selenium with TestNG.
• Perform regression, integration and exploratory testing for both frontend UI and backend services developed by webservices.
• Executed functional, UAT system testing and leading triage meetings for UI tax/benefit system.
• Involved in implementation and phase planning of QA strategy for Azure database Validation with legacy by executing complex SQL queries and mappings.
• Used Burp Suite to track SQL injections in database during frontend testing.
• Conducted daily scrum calls and updated project documentation for internal audit.
• Performed Production releases for every sprint and perform sanity checks on Production

Environment: Neotrack Test Suite, Microsoft Azure, Selenium, .Net, HP ALM, Bugzilla, SSMS 2018.

Confidential, Charleston, WV

QA Tester

Responsibilities:

• Feasibility analysis for automation and documentation of the same for future references.
• Maintaining and updating the testcases and keeping track in Test management tool, Zephyr integrated with Jira.
• Created test scripts and tested webservices testing using SOAPUI and used Assertions for validations.
• Worked with Business analysts and stakeholders in designing the test cases based on RTM in Gherkin and use the same in Feature file in automation with Cucumber framework.
• Designed and development of the frontend QA automation framework using Cucumber and executed tests via TestRunner file and integrated with Maven and scheduled jobs in Jenkins later in project automation.
• Performed reviews, walkthroughs, or inspections of the automated test system and its cohesion to the reporting structure.
• Performed backend validations by creating and running SQL queries on MSSQL server databases.
• Involved in Requirement Analysis and providing knowledge transfer to the offshore testers.
• Provided production support in handling and update the management in resolution for any issues.

Environment: Zephyr Test Suite, Selenium, HTML, Bugzilla, SSMS 2018.

Confidential, Columbus, Ohio

Sr QA Engineer

Responsibilities:

• Promoted customer voice/perspective in product road-maps and delivered value-based product increments for AirWatch SAAS solution and mobile platforms.
• Developed Test plans, test cases, analysis and mapping of data and business processes to support strategic and operational business activities for various state agencies.
• Managed SAAS AirWatch platform projects from conception to production deployment, including achievement of milestones and deliverables to support 300+ devices/users.
• Given sessions on Webservices to manual testing team to help them understand and how to test them using POSTMAN, SOAP UI.
• Execute tests for GUI, Sanity, Smoke, Functional, Integration testing and Regression.
• Analyzed and elicited product/project requirements and user stories, built acceptance criteria, specification documents and requirements traceability matrix (RTM), and conducted functional and regression testing.
• Conducted product walkthroughs, and facilitated UAT execution for AirWatch and mobile applications.
• Using Excel (pivot tables, v-lookups, graphs etc.) for data analysis and updated progress in Jira.
• Led and mentored support team of 3 members for project maintenance, conflicts and priorities.
• Conducted root-cause analysis (RCA) of client raised incidents and tracked them till closure.

Environment: AirWatch, VMWare, JIRA, HP ALM, Windows 2012 R2

Confidential, Bartlesville, Oklahoma

Sr Quality / Business Analyst

Responsibilities:

• Was part of successful digital innovation team to design architecture of SAP mobile platform in Oil & Gas industry.
• Reviewed functional and Specifications requirements to prepare Test plans, Test cases for the SAP mobile applications.
• Worked closely with onsite/offshore Dev and Testing teams in large-scale mobile applications projects for HR, B2B, B2C, external customer lines of business across US and EU region.
• Implemented SDLC processes under Agile Scrum framework, and worked with product owner in refining sprint backlog to develop work manager application for refineries.
• Involved in Mobile testing and automation POC using Appium for mobile app testing.
• Involved in designing of the frontend automation framework using Selenium with TestNG and configuration with Jenkins for nightly and on demand test runs.
• Conducted functional, system, integration, regression and stress testing of iOS, Android mobile apps.
• Worked with test automation team to reduce the execution time by introducing parallel execution. Effectively reduced the test execution time.
• Used Cucumber for Behavior Driven data framework and HP load runner for stress testing of mobile apps.
• Used CA rally and Jira for managing the requirements and tracking the bug status.
• Owned end to end process of migrating iOS/Android devices to AirWatch solution from Legacy system successfully.
• Successfully created test strategy working with PMO and migrated 3000+ users/ devices in phases.
• Executed XML request/response and APIs using Postman for work order and market transaction functionality with SAP backend and webservices.
• Triage issues (defects / bugs) with the project team(s) to ensure alignment with the defined requirements and provided responses to issues as well as keeping documentation up to date.

Environment: SMP 3.0, Airwatch VMWare, Selenium, SAP ECC 6.0, HP LoadRunner, HP ALM, Selenium, ServiceNow, CA Rally, TFS

Confidential, Atlanta, Georgia

Sr QA Analyst

Responsibilities:

• Worked with team lead to understand business process and elicited requirements to generate BI dashboards.
• Implemented BI data reporting dashboards using SQL SSRS tool, moving of off current QlikView tool.
• Slashed team’s test execution times by about 15% by introducing a central repository of SQL queries, sample test files and inputs, testing templates and knowledge documents for SQL data Validation with legacy database.
• Completed UAT and regression testing of BI dashboards and reports before deployment to production.
• Involved in Black box, Functional, Regression, Negative, Compatibility and Integration testing. Also, involved in patch and upgrade testing
• Involved in creating and consuming SOAP Web Services for processing Orders.
• Tested ETL mappings and created SSIS packages and built SSRS reports on the DW.
• Involved in Requirement Analysis, Test Design and Test execution and test closer phase of modules of software test life cycle (STLC).
• Liaison between project managers to review and approve finished development work before release into production.
• Utilized JIRA, HP ALM, Version One, etc., to manage requirements, defect lifecycle and other artifacts.

Environment: MS BI, HP ALM, JIRA, SQL server 2012

Confidential, St. Louis, Missouri

QA Analyst

Responsibilities:

• Acquired requirements for SQL reports by working closely with clients both in the beginning of each program and through ongoing monthly or quarterly operations meetings to develop and track KPIs, collection expectations, metrics and benchmark tracking.
• Understood the hospital, clinics revenue cycle management to generate BI dashboards for management.
• Designed ETL mappings in data Conversion of various data sources like MS SQL Server, MS Access, Fixed Width with SQL SSIS tools.
• Technical documentation of the Data warehouse architecture of the Recon-Engine process design flow and created diagrams for workflow in MS Visio.
• Wrote complex SQL queries (stored procs, functions) for data retrieval, data analysis, data validation, creation, manipulation and back-end testing to generate adhoc reports using Report Builder 2008 R2.
• Created and maintained database objects like complex Stored Procedures, Triggers, Cursors, and Tables, Views and SQL Joins. Created automatically running stored procedures for day-end operation using SQL Server agent.
• Created new tables, some user defined functions and created SQL scripts for tuning and scheduling, executed regression testing and UAT rounds, designed test approach documents and traceability matrices.

Environment: SQL server 2008, SQL SSIS, SSRS, MS BI, QlickView, Excel, Pervasive Data Integrator

Confidential, St. Louis, Missouri

QA Internship

Responsibilities:

• Worked with PM and leads to understand different interfaces of hospital billing cycle system to generate KPIs.
• Documented Data warehouse architecture of the GEDI-BI project which can be can be understood and/or used by members of the development team.
• Created BI dashboards and imported to SharePoint to be viewed by management.
• Performed interface QA testing for validating data imports and exports with external third-party applications.
• Designed ETL mappings and created ERD diagrams for SQL database in MS Visio.
• Tracked issues, action items, risks and decisions impacting deliverables and schedules.
• Participated in weekly sprint meetings to review and update management on project progress.

Environment: SQL Server, Windows 2003, Windows 2008, SQL server 2008, SQL server 2005

Confidential

Software Engineer

Responsibilities:

• Wrote the Test Plan for the application. Provided the management with the latest test report
• Created Stored procs and functions in SQL to Identify data inconsistencies in the Instore reporting application.
• Verified SSIS packages and debug for data validations.
• Test cases review by dev team, product management and modified the test cases based on their feedback
• Tested the functionality of the Application with different operating systems and configurations
• Built an automated unit testing framework for windows application.
• Performed Regression Testing and performed GUI interface testing at client side.
• Generated Adhoc reports using Excel, QlikView and ProClarity analysis tool.

Environment: SQL server 2005, SSRS, Reports builder, ProClarity, MS Office.