SUMMARY

• 15+ Years of experience which includes Test Manager, QA Lead, Scrum Master, Test Service Delivery Management, CMMI/TMMI and PMO.
• 5+ Years of Client facing onshore experience. 5+ years working experience in an agile development environment, Web Application, Mobile Application and end to end provisioning of telecom services testing.
• Cross - team coordination in scope of multi-project deliveries for highly efficient performance of testing.
• Domain experience in Insurance, Telecom, Banking, Manufacturing, E-commerce, Hospitality and Retail Industries.
• Extensive experience with analysis, design, testing, implementation of software applications.
• Leverage technology - tools, automation, and advanced data techniques - to increase productivity and team member impact.
• Involved in UAT testing application on different mobile Platform such as iOS and Android devices.
• Experienced in AWS and Mulesoft Integration.
• Experienced in automation testing on Web applications using Selenium and Ranorex.
• Experience in all phases of Software Testing (STLC) and Software Development Life Cycle (SDLC).
• Extensive experience in automation framework development from scratch using Java and Selenium.
• Expertise with TestNG testing framework, build management tool (Maven) and CI tools (Bamboo & Jenkins)
• Implemented automation frameworks for BDD testing using Cucumber and Data Driven framework and Page Object Model.
• Perform Test Execution and Management including System, Integration, Functional, Regression, Ad-hoc, Exploratory, End to End testing managed by using Enterprise JIRA/Xray, HP ALM and Clear Quest.
• Proficiency in working with Web Services/API tools such as REST-Assured, POSTMAN, SOAP UI.
• Experience using code management tools such as GIT and SVN for day to day team collaboration
• Experience with implementing continuous integration and delivery concepts (CI/CD) using Jenkins.
• Extensive client interaction to understand the expectations, formulating solutions and providing guidance to the offshore team.
• Manage, lead, and grow an inclusive organization of diverse individuals through recruiting, coaching, and teaching.
• Overseeing the development and execution of test plans, monitoring and reporting on test execution and quality metrics.
• Working with a team of quality engineering professionals to ensure the highest quality product delivery.
• Knowledge on AWS Certified Solution Architect Associate and Dev ops Engineer responsibilities.

TECHNICAL SKILLS

Domain experience: Insurance, Telecom, Banking, Hospitality and Retail Industries.

Automation Tools: Selenium Web driver Cucumber and Ranorex desktop app automation

Build Tools: ANT, Maven, and Jenkins

Languages: C,C++,JAVA, XML, SQL, JCL, COBOL, .Net, VC++

Databases & File systems: AWS, DB2, Sybase, SQL, Oracle

Tools: & Utilities: Selenium, QTP, Ranorex, IBM-Clear Quest, HP QC, HP ALM, JIRA, JIRA/Xray,Rally,Eclipse, Git, Gitlab, Jenkins, Maven, Web Services/API Testing with SOAP UI, Postman & Tableau

PROFESSIONAL EXPERIENCE

Confidential, Franklin, WI

Technical Test Lead

Responsibilities:

• Assigning the work to offshore, scheduling, monitoring and reviewing the task assigned to offshore team members and reporting the status to the Senior director Test Engineering.
• Strengthen the QA Process through by Implementing the CI/CD multi Pipelines for Regression suite and Test Data Management by Providing Key ideas to client managers.
• Mentoring and support QA & development teams by guiding them on the implementation of TMMI Quality standards across Annuities scrum teams.
• Setting up QA processes in an Agile environment for the Various scrum teams across Annuities space.
• Initiation and Implement the Jira/Xray Test Management tool across Annuities scrum teams for QA deliverables.
• Implement the Root Cause Analysis (RCA) with stakeholders for all the defects raised as part of monthly release.
• Validate the Business rules of Java web services - Migration of legacy (MKTG) to AWS environment.
• Leverage technology - tools, automation, advanced data techniques - to increase productivity and team member impact.
• Preparation of Release Test Plan for Program Increment (PI) and Functional Test Plan for every Sprint.
• Expert in Automation testing by using the Ranorex desktop application.
• Build the Automation Regression Suite for the Annuities space.
• Conduct Regression and E2E testing using a subset of existing automated scripts from System test phase.
• Implemented BDD Framework using Cucumber.
• Converted functional regression tests into automated regression test suite.
• Verifying that adequate resources are available for QA activities and requesting additional team members or funding as necessary

Confidential

Technical Test Lead

Responsibilities:

• Complete understanding on the AMDOCS business processes systems and has been able to leverage this knowledge to strategize and plan the migration of billing systems.
• Create and maintain test plans, test scenarios, and test cases based on system and business requirements using HP ALM, Clear Case, JIRA and Rally.
• Develop test scripts based upon business requirements and processes, in line with defined workflows and use cases, integrate with existing framework and maintain the scripts for changes.
• Perform the End to End migration activities like Integration testing, Interface testing and validating the data across the systems.
• Automate test cases, test suites for Regression Testing via Selenium Web driver.
• Run Compatibility validations on cross Windows, Mac and Android, iOS platforms, cross browsers, cross mobile devices like phones, tablets and iPad.
• Work experience in Web Services API testing using SOAP UI.
• Represent the QA organization and communicate directly with different Product Owners to understand product and system requirements.
• Involved in working with the development team and the lab engineering environment support teams to troubleshoot and resolve issues.

Confidential,Plano,TX

Technical Test Lead

Responsibilities:

• Provided Demo/Sprint review on the sprint changes to the Product Owners for approval.
• Proactively discussed the testing impediments during daily Scrum call with Scrum master, Product Owners, and Development team to resolve the issue as soon as possible.
• Identified the Test Scenarios for Production release validation and provided the testing support for Production migration.
• Involved in weekly status call with client to discuss on the testing status and critical issues.
• Implemented the Agile Methodology and involved in all Stages from Sprint Planning to Design, Development and Deployment.
• Interacting with multiple teams. Analyzing the impacted modules and estimating the work effort to test the entire system
• Analyzing Business, System and data flow requirements and preparing the high-level understanding documents.
• Attending Functional walkthroughs from Analysts, Client stake holders and PM team. In turn converting them to test scenarios and explaining them to offshore team.
• Assigning the work to offshore, scheduling, monitoring and reviewing the task assigned to offshore team members and reporting the status to the client Test Engineering Director.
• Support offshore team to do the Test Execution. Providing the necessary support in prioritizing the cases, doing the necessary data setup, keying required transactions.
• Reporting defects thru HP ALM. Following up with development, analyst team to explain the issue, fixing, retesting them. Worked on defects raised in System testing by priority and severity and resolving defects.
• Conducting defect destruction meetings with development, analyst and Management team and Extracting defects report from ALM and sending them to Management every day.
• Involved in Peer code review and all audit and other quality related activities.
• Assisted the end users to perform the UAT testing.
• Coordinate UAT, Prod Implementation and Post implementation verification.

Confidential, Somerset, NJ

Test Manager

Responsibilities:

• Prepare test strategies and execute test cases on complex systems.
• Ensure that quality processes are carried out through all phases of the Software Development Lifecycle.
• Innovate testing methodologies to allow better, more automated, and more complete testing.
• Work directly with architects during design phase and software engineers in development phase.
• Build test plans for all new features of the platform to further empower Demand Generation, Automation, Pipeline
• Continuously staying up to date with the latest trends and industry best practices.
• Provide ongoing status, risk-analysis and coverage reports to management.
• Prototyping and testing core business logic, web services, for all internal and external applications

Confidential

Test Manager

Responsibilities:

• Prepare and execute the SQA Plan.
• Facilitating the different types of Projects for implementing the process right from project initiation to closure.
• Reviewing project deliverables and performing audits.
• Mentoring the project team on process related activities.
• Initiation and participation in the monthly status meetings with senior management.
• Reviewing and monitoring the project process in each phase of the project.
• Facilitating the project managers in Project Management, analyzing metrics and risk management Activities.
• Conducting QMS process awareness training programs across the organization.
• Involved in performing Metric analysis for creation of PPB’s for presenting it to Management.
• Involvement in identification of Business Goals and metrics Confidential organization level.
• Involved in Performing Process Performance Model for Dev life cycle and AMS Projects.
• Projecting the Audit analysis results to the Sr. Management as part of frequent status.
• Identifying the improvement opportunities from metrics analysis, lessons learned summary, Audit analysis report, issue analysis etc. and incorporating them in QMS and deploying for implementation.