SUMMARY

• Manual / Automated Scripts
• Post - Production Defect Discovery
• Software Testing Life Cycle
• Waterfall / Agile Methodologies
• Data Warehouse Testing
• Quality Assurance
• Iterative Development Environment
• Informatica 9.6
• VOIP
• Mobile app

TECHNICAL SKILLS

Platforms: UNIX, Red Hat Linux, Windows

Languages: C, XML, HTML, SQL, JAVA

Tools: Toad, Docker 18.0, Jenkins 2.7.2, GIT 2.10.0, JIRA 6.4, Jira, Mercury Test Director, SQL Toad, SCME, Sablime, HP Quality Center, Excel

PROFESSIONAL EXPERIENCE

Quality Tester / Analyst

Confidential, Middletown, NJ

Responsibilities:

• Responsible for G2 application API testing, backend testing, Data Migration testing and NSM Web portal testing.
• Managed and led the project independently for LDAP migration testing.
• Developed test plan and test cases for LDAP migration of LDAP Oracle DSEE 6.3 and Oracle 11g on network virtualization platforms.
• Involved in project SDLC software design, functional policy design, requirement specifications and MOPs.
• Responsible for NSM portal functionality testing, regression, usability, end to end testing of web features across different browsers.
• Responsible for migration of Supplier /master LDAP servers for U-verse and DSL Confidential different data center locations.
• Performed Sanity, Functionality, Cutover, Regression and End to End testing.
• Executed ldap commands and API shell scripts to verify data for for U-verse and DSL suffixes.
• Executed ldap queries to verify data replication, bulk data synchronization and real-time synchronization from DSEE to Oracle data base.
• Executed inbuilt oracle11g ldap migration shell scripts.
• Created shell scripts to execute command line tasks -to extract ldap entries on multiple ldap servers.
• Supported end to end team requests to generate reports in csv and performed bulk update LDAP data.
• Verified debug logs, error codes, XML requests and response to trouble shoot G2 API’s.
• Verified transactions from different upstream and downstream systems are replicated to new upgraded instances on Supplier and Consumer LDAP servers.
• Responsible for internal and external reviews of test plan with System Test, SE and Development teams to baseline test plan.
• Utilized ATT Infosphere collaborative tool to access project information and documentation.
• Responsible for developer support, trouble shooting, defect reporting tracking using Jira tool.
• Participated in test plan review, requirements review and test status meetings.
• Supported Windows environment Application testing using Microsoft PowerShell
• Monitoring Jobs, Tasks, Process and Services.
• Performed e-commerce application testing in AWS cloud environment.
• Deployed Docker Containers in Dev and Test Linux Environment for testing Web Applications.
• Supported offshore development teams.

Technical Scope: Agile methodology, UNIX, Linux, XML, SOAP, WSDL, Oracle 11g, DSEE, SQL, Java, MS Excel, Jira, Infosphere 7, Firefox, Chrome, Safari, Docker.

BVOIP Test Engineer

Confidential, Middletown, NJ

Responsibilities:

• Responsible for configuring, upgrade and testing (system, device, regression, UAT, end-to-end) several EM firmware versions on different EM platforms in different test Environment’s.
• Responsible for configuring and testing VDNA BLA complex feature testing in IPCAS for Pep Boys customer.
• Responsible for testing and executing various call features like Analog, Locate Me, Call Park, Hunt Group, BLA, 3Way Calling, C2C, C2D, ACD, VSC Feature tests for VDNA releases in IPCAS1, IPCAS2 and EVAS on CPE devices.
• Responsible for VDNA portal functionality testing, regression, usability, end to end testing of web features across different browsers.
• Executed SQL queries to verify various UI features.
• Independently took lead on various projects like BroadSoft, MIDHA, IPBEGR and Bria softphone mobile client app on different device platforms.
• Configured and upgraded devices and provisioned phones for each release. Responsible for test execution. Provided support on several open issues with vendor team by providing relevant logs.
• Managed and led the project for Mobile app testing from starts to finish independently. Responsible for ATT Bria softphone mobile client app and ePTT client apps over WIFI and Cellular access type on different device platforms. Executed Mobile app ePTT client call features like public and corporate group calls, adhoc calls, cellular and direct ePTT calls. Instant personal alerts, etc. And Mobile app Bria counterpath features like voicemail, contacts, call history, call transfer, conference calls, favorites, softphone key features, Accounts, multiple accounts, swap call, add call, split calls, foreground and background calling, hold/release, hold/mute, etc.
• Utilized test tools like Wireshark and Iris to capture network traces. Analyzed and provided input to vendor for further investigation.
• Responsible for vendor support, analyzed testing failures, recreating failures trouble shooting, entering/defect tracking using Quality Center.
• Responsible for firmware testing on various Polycom phones.
• Provided support to internal teams to trouble shoot issues.
• Participated in weekly MR review meetings.

Technical Scope: Waterfall, SQL Toad, Unix, Wireshark, Iris, CPE-Edgemarc devices, BIBR2, Polycom phones, Quality Center 11.0, HP-ALM, iPhone4, iPad (1,2), Samsung Galaxy S4, Windows XP.

Systems Analyst Confidential, Middletown, NJ

Responsibilities:

• Responsible for coordinating/facilitate conference calls/live meeting bridge between application systems, tester, system engineers, Tier1, Tier2, Tier3 and project teams to resolve trouble ticket issues.
• Responsible for escalations on critical issues impacting project, report on the status of problems, root cause details for critical issues and tracking deployments and ready for test dates.
• Responsible for ORT-Operational Readiness Test and UCT support to validate fix in production and rapid response to problems, solving or escalating the problem as necessary.
• Responsible for testing several projects related to AVPN and EVPN service lines.
• Responsible for technical support to IPservice lines like AVPN, EVPN, provisioning applications INSTAR, ICORE and system verification of ATT/IBM Web ordering systems GCSM service pricing details, contract signatures and customer accounts, RUBY, GIOM, USRP and EFMS systems.
• Responsible for closure of tickets after defect confirmed fixed.
• Responsible for UAT testing and UCT testing in production environment for critical issues.
• Participated in daily Team meetings and Project meetings, Trouble ticket review calls, ATT/IBM Escalations Synch up meetings and Status meetings.
• Participated in post deploy production support and weekend UAT support.
• Utilized PRISM for project information, project status updates, change control, release deliverables and test status documentation.
• Utilized AOTS ticketing system, Remedy BMC user to update ticket status.
• Utilized Quality center 9.0 for tracking UAT issues.

Technical Scope: PRISM project management tool, BMC Remedy User, AOTS system, UNIX, MySQL-Front 2.2, SCME