SUMMARY

• 10+ years of IT experience in software testing of various commercial applications developed in web, client server environments and Mobile (Android and iOS) applications using both Manual and Automated Testing tool.
• Good knowledge of all phases of Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC).
• Efficient in Review and analyzing Business Requirement Specification (BRS), Use case documents (UCD) and System Requirement Specifications (SRS) to write Test Scenario’s, E2E Test cases and UAT scenarios for BP’s.
• Experience in Performing Browser compatibility testing (I.E, Mozilla Firefox, Google Chrome and safari), Usability, Smoke, Unit, GUI, Functional, Regression, Re - testing, system testing, SIT, End to End and UAT Testing.
• Expertise in writing and executing Positive and Negative Test cases using Black Box testing Techniques (BBT) like BVA and ECP.
• Experience in Scrum/Agile, Test Driven Development (TDD) and Behavior Driven Development (BDD) processes
• Expertise in Bug tracking and reporting using test management tools like JIRA v7.11.2, HPQC (10v), HPALM (12v), MTM(TFS), Bugzilla and Rational Clear quest.
• Experience in testing application developed in C, C++, Cobol, java, and .Net 3.5
• Experience in IBM Mainframe (AS/400) platform and running batch jobs and validating CICs screens.
• Expertise in testing POS Registers (Point of sale) and its peripherals like NCR Terminal, Scanners, Punch pad devices
• Expertise in testing Container Management using RFID Devices Motorola MC9190, MC3190, MC9190Z and MC3290
• Good Knowledge in EDI850 (Purchase Order), EDI870(Order Status Report) and EDI869(Order Status Inquiry)
• Good Knowledge in EDI837 claims transactions
• Having good experience in running Batch jobs (daily &Nightly Jobs), JCL’s, CICS (Online) screens and validating the backend tables.
• Good experience in SAP- HCM Module
• Hand on experience in Point of Sales (POS) systems
• Strong hands on experience in Restaurant POS Application
• Good Experience in PAR, Blink POS application
• Experience in Freedom Payment gateway software.
• Retail IT infrastructure knowledge (POS, Printers, Access points, retail technologies).
• Expertise in testing Restaurant POS, POS Registers (Point of sale) and its peripherals like NCR Terminal, Scanners, Pinpad, printers’ devices.
• Having good experience in ecommerce application
• Hands on experience in testing Ingenico and Verifone Payment devices of POS Terminals.
• Expertise in API testing using Postman Tool v7.11.0
• Good Knowledge of BDD, TDD, Gherkin spec.,
• Experience in JIRA & Confluence administration involving creation and management of custom, complex projects, workflows, security schemes, custom fields, dashboards and reports configurations
• Experience in writing and executing SQL queries to perform Back End Testing using DML and Joins concepts in Oracle/DB2.
• Expertise in testing Pharmaceutical, child support Application, Banking, Retail domains, Cruise Industry and currently Healthcare domain
• Certified in ISTQB/BCS Tester Foundation Level.

TECHNICAL SKILLS

Automation tool: QTP9.2, Selenium WebDriver, Soap UI (3.0.1), Cucumber/BDD

SAP: SAP HCM Successfactor LMS

Defect tracking tools: HPQC, HPALM, Jira, Bugzilla, Clear Quest, TFS, Confluence

RFID Device: Motorola 3190, MC9190,MC3290

Point Of Sale: NCR, Ingenico250/350, Punch/Sign pads

API Testing: SOAP UI v5.5.0, Postman Tool v7.11.0

Comparison Tool: Beyond comparison V4.3.2

Languages: C, C++, Java/J2EE, .Net 3.5, C#, VB, HTML, XML, COBOL, JCL

Scripting Languages: VB Script, Java Script, Shell and Perl

RDBMS: Oracle9i/10g, MY SQL, IBM I-Series, Tera Data and SQL Server 2005/2008R2

Reporting Tool: OBIEE (Oracle Business Intelligence Enterprise Edition),Tableau

EDI’s: EDI837 (Claims Transaction), EDI850 (Purchase Order), EDI870 (Order Status Report)

Operating Systems: Linux/Unix, IBM AS400 Mainframe, MS Windows XP

Capturing Tool: Capture Professional V6, Snipping Tool

Other Tools: MS Excel, MS Word, MS Office 2000, SharePoint 2010

PROFESSIONAL EXPERIENCE

Confidential, GA

Sr QA tester

Responsibilities:

• Reviewed the Business Requirement Overview documents like BRS, FRS and UCD with the business and development team to understand the architecture and functionality of the application.
• Responsible in creating Clarification excel in order to get clarifications addressed from BA’s and make shore everybody in the same page.
• Created Test scenario’s, Test cases, E2E Test scenarios, UAT scenario’s on a very high level on UI perspective and Peer reviewed.
• Responsible in giving Initial test case review with the BA’s, PM along with dev. team and getting sign offs from team.
• Created Traceability Matrix to show the test coverage requirement vs. Test scripts.
• Importing defects status reports and escalating if any major issues that stops QA execution with Dev Lead and prioritize the issues daily by EOD.
• Responsible in giving demo’s to the BP’s and get their approvals for Final deployment
• Executed batch jobs (Nightly Jobs, weekly jobs, Quarterly Jobs.), JCL’s, CICS (Online) screens and validating the backend tables.
• Identifying and resolving code issues (Defects, ABENDS), while performing the Batch Jobs and various Functions of online CICS screens
• Perform data setups like Benefit Price Plan (BPP), Plan and Client/Pharmacy Pricing Setups required to process the claims in Test environment to meet Anthem’s expectations.
• Processed Paid, Reversed & Reprocessed claims for different types of Claims like COB Primary & Secondary, Medical Integrated and HMO Medically Payable, Batch Claims, Z Claims, Diagnosis etc on Mainframe AS400
• Run the daily extract process for the current date, generate CET file and Validated.
• Validate the required positions in CET file to make sure the client requirements are met and Send the CET file to Anthem via NDM / SFTP process
• Co-ordinate with Offshore team on daily basis to ensure tasks is delivered in an effective and timely manner.
• Created feature files and step definitions using cucumber/BDD as per the high-level test scenario’s
• Verified Web Service Request, Response and methods/operations using SOAP UI 5.3 v
• Developed Features, Scenarios, Step definitions.
• Performed testing on Web Services using SOAP UI/REST to check the communication between different services.
• Performed testing on the web services API's using protocols like HTTP, HTTPS, SOAP and WSDL using SoapUI related with various interfaces
• Performed back-end testing to ensure that the user data was updated in database using SQL queries
• Experience with testing tools such as JIRA, Quality Center (QC) and Application Life Cycle Management (HPALM) for test planning, test execution, results status tracking, and defect management.

Environment: MS Outlook, JIRA, Confluence, Pega, Cucumber/BDD, Agile (Scrum & Lean), Mainframe Testing, SOAP UI, Postman, COBOL, JCL, CICS, FTPAID, Microsoft Excel/word, Oracle, XML, Snipping Tool, DB2, SQL Server 2005/2008, Windows XP, Anthem Internal tools.

Confidential, FL

Sr QA Lead

Responsibilities:

• Reviewed the Business Requirement Overview documents like BRS, FRS and UCD with the business and development team to understand the architecture and functionality of the application.
• Responsible in creating Clarification excel in order to get clarifications addressed from BA’s and make shore everybody in the same page.
• Created System Testing scenario’s, Test cases, E2E Test scenarios, UAT scenarios on a very high level UI perspective and Peer reviewed.
• Responsible in giving Initial test case review demo with the BA’s, PM along with dev. team and getting sign offs from team.
• Created Traceability Matrix to show the test coverage requirement vs. Test scripts.
• Importing defects status reports and escalating if any major issues that stops QA Execution with Dev Lead and prioritize the issues daily by EOD.
• Create and Update the Test artifacts on confluence site
• Leading and managing a team of offshore resources on a daily basis and ensure delivery status.
• Responsible in giving demos to the BP’s and get their approvals for Final deployment purpose.
• Created high level Test scenario’s and test data for the Business partners in UAT Phase
• Executed batch jobs (Nightly Jobs, weekly jobs, Quarterly Jobs.), JCL’s, CICS (Online) screens and validating the backend tables.
• Identifying and resolving code issues (Defects, ABENDS), while performing the Batch Jobs and various Functions of online CICS screens
• Created more test feature files based on the JIRA story written for the sprint.
• Verified Web Service Request, Response and methods/operations using SOAP UI 5.5 v
• Documented test results like SIT, End to End, UAT testing and updated in Master plan
• Performed back-end testing to ensure that the user data was updated in database using SQL.
• Experience with testing tools such as JIRA, Application Life Cycle Management (HPALM) for test planning, test execution, results status tracking, and defect management.

Environment: MS Outlook, HPALM, JIRA, SAP (HCM Module), Confluence, Cucumber/BDD, Agile (Scrum & Lean), Mainframe Testing, API Testing SOAP U // Postman, Microsoft Excel/word, Oracle, XML, Snipping Tool, DB2, SQL Server 2005/2008, Windows XP, Beyond comparison tool, RCCL Internal tool.