SUMMARY:

• Software Test Engineer having multiple years of professional experience in Software Quality assurance on various domains like Healthcare, Retail, Insurance, Education and Medical industries.
• Experience in both Agile/Scrum and Waterfall methodologies, and a good understanding of SDLC and STLC.
• Experience in defining UAT testing, planning, test cases, Product testing in web service environment.
• Experience in manual testing, functional, regression, system integration, E2E, ad - hoc, cross browser, compatibility, and regression testing of enterprise, web-based and standalone applications.
• Proven hands-on experience all testing activities required during a project; defining test plans, requirement analysis, identifying and documenting test cases, test scripts, test execution, capturing test results, defect reporting, resolution and regression testing.
• Strong in analyzing requirements and specifications to develop test scenarios to perform validation.
• Experience in ALM for requirement traceability, test case development, execution, and defect tracking.
• SQL knowledge and experience in writing and executing queries to support testing activities.
• Technical background and ability to quickly adapt to new technologies, environments, applications, and tools.
• Experience interfacing with offshore resources, external clients, and 3rd party companies.

TECHNOLOGIES:

Tool: Suite HP ALM, Quality Center, Jira, Bugzilla, TFS, Version One, ServiceNow, SQL Server Management Studio, Postman and Microsoft Teams.

Architectures: Web, Windows, Cloud

Environment: ISP, .NET, Java, C++, JavaScript, Visual Basic, HTML, and J2EE

PROFESSIONAL EXPERIENCE:

Software Test Engineer

Confidential

Responsibilities:

• Contributed to high-reliability technology releases as a result of thorough testing that helped maintain system highly secure and confidential.
• Maintain cooperative relationships with developers and communicate with both technical and nontechnical stakeholders (e.g. doctors, healthcare admin staff). Assisted lead QA tester with creation of test plans.
• Proactively communicated with team in planning meetings, daily stand up meetings.
• Employed a “test-to-break” approach on testing initiatives and clarified ambiguous requirements to ensure the effectiveness of all test plans.
• Improved the documentation of QA testing practices to enhance their repeatability, saving time and money and encouraging testing standardization and best practices.
• Assisting the Automation team in selecting good candidate test cases to execute in automation test suites.
• Collaborated with 6 software development engineers to build a deep understanding of features and architecture prior to testing.
• A flexible and simple tablet and app-based system that seamlessly connects to the Confidential CareLink™ Network.
• Functional and user acceptance testing on client web application on multiple browsers.

Technical Environment: JAVA, Microsoft Visual Studio, Microsoft SQL Server, ASP.NET.

Software Test Engineer

Confidential

Responsibilities:

• Collaborating with the Business Analysts team to analyze requirements and provide input on the acceptance criteria in effort to test the user stories thoroughly.
• Interacting with software application developers and customer service teams to clarify design specifications, test requirements, and address existing defects to resolution.
• Utilizing Microsoft Azure Dev Ops (ADO) to develop and document test plans, create test cases and perform test case execution to resolution.
• Utilizing Postman for executing and validating APIs results during the transition to the new version of the Confidential applications. (An example was testing of a Registration User Experience API).
• Locating and managing defects to prior to passing and closing the defect issues.
• Selecting and organizing test cases for regression testing efforts.
• Preparing documentation and organizing test cases for execution during release timeframes.
• Communicating and reporting testing status and results to the Product Owner, Scrum Master, Business Analysts, Developers, and any parties involved with the project.
• Preparing and organizing QA team documents to improve collaboration and communication for the team.

Technical Environment: JAVA, Microsoft Visual Studio, Microsoft SQL Server, ASP.NET.

Software Test Engineer

Confidential

Responsibilities:

• Performed quality assurance testing on web applications and services.
• Requirements analysis; created Test Plan, Test Scenarios, Test Cases.
• Document and execute test scripts and test cases utilizing ALM.
• Overviewing the setting up of the test environment, defining detailing test data requirements, converting them into test cases and collected test metrics for analyzing the testing effort.
• Recording, verifying, and resolving defects found during all stages of testing.
• Reporting all project progress updates to internal teams.
• Providing application Demos to the related parties.

Technical Environment: JAVA, Microsoft Visual Studio, Microsoft SQL Server, ASP.NET.

Software Test Engineer

Confidential

Responsibilities:

• Conducted data research and identified data for IVR Upgrade and Tricare IVR Upgrade
• Created, updated, and executed manual and automated interactive voice response (IVR) test cases, utilizing HP-ALM and CYARA.
• Supported lead user acceptance testing (UAT) phase for Community and State IVR application
• Authored the IVR Automated test bed for projects and IVR regression test bed with CYARA IVR automation solution tool.
• Analyzed and tested for directed dialogue, DTMF, IVR and text to speech that increased customer utilization and retention in IVR.
• Experienced in understanding VUI - Voice User interface documents and call flows to extract the IVR testing scenarios.
• Verified and validated data using SQL and internal tools such as Data Hive, CDB online and authentication database tools.
• Adept at understanding and converting call flow diagrams context, use case, sequence, activity diagrams in MS Visio to testable scenarios and test scripts.

Technical Environment: Microsoft Visual Studio, Microsoft SQL Server, ASP.NET.

QA Analyst

Confidential

Responsibilities:

• Perform responsive testing for display and functionality on mobile devices: iPhone, iPad, Android.
• Involved in defect management, bug tracking, and providing bug reports.
• Prepared Traceability Matrix based on High/Detail requirements and test cases.
• Test accessibility assistive technology web content and functions.
• Participated in status meetings to report issues.
• Captured change requests from end users and report these to the PM for decision-making.
• Provided support for actual users testing the US Bank website, reported defects, and work with development to ensure problems were resolved.

Technical Environment: JAVA, .NET, SQL.

QA Analyst

Confidential

Responsibilities:

• Tested new and existing web-based features on Windows, Chromebooks, Mac, iPad, Android, Linux.
• Involved in testing web-based e-Direct application used by States to create and maintain state, district, school, teacher, and student data.
• Interacted with Developers and Business Analysts to understand the requirements and test the application in a timely manner.
• Created and executed test cases during all phases of testing to validate the requirements and application functionality and data validation.

Technical Environment: Microsoft Visual Studio, Microsoft SQL Server, ASP.NET

QA Analyst

Confidential

Responsibilities:

• Involved in preparation of traceability matrix based on high / detail requirements and Test Cases.
• Involved in defect management, bug tracking, bug reports, and generating the graphs using test Management.
• Maintained support documents, QA Sign off Documents and maintained weekly status reports.
• Involved in preparation of test plans, test cases based on high-level requirements.
• Performed Web testing on ecommerce websites (catalogs / products, sites and companies, sales transactions, invoice, orders, payments, returns, shipments, offers).

Technical Environment: Java, .NET, SQL.

QA Analyst

Confidential

Responsibilities:

• Utilized Agile methodology - Sprint planning, Sprint review, daily standups and go-no-go meeting with Product Owner, PM, Developers and Business Analysts.
• Created test plan, used Team Foundation Server to create test cases, track all tickets and create defect tickets, and monitored to resolution.
• Performed functional, positive, and negative, cross browser, data, integration, smoke, and regression testing on the web application and client application.
• Assisted users for user acceptance testing (UAT).
• Worked on company rebranding project (thoroughly tested several web applications verifying UI, web links, web pages, and determined root causes of errors).
• Tested several web applications and multiple browsers.
• Created and documented test matrix, test scenarios, test cases, and test scripts.

Technical Environment: Team Foundation Server, Java, .NET, VB, HTML, Oracle, SQL