Quality Assurance Analyst Resume

OBJECTIVE

To succeed in an environment of growth and excellence and to excel in job which provides me satisfaction and self - development and help me achieve personal as well as organizational goals.

SUMMARY

Expertise in Test Data Mining, Fetching, Data Analysis and validation.
Having hands-on experience in Oracle PL/SQL, SQL Developer and Unix.
Experience in working on Retail Domain (Mobility Retail) and Oil & Gas sector.
Hands-on experience in HP ALM/QC and TDP test management tools.
Hands-on experience with Amdocs tools like Telegence, OMS, CRM, iCARE and Enabler.
Hands-on experience and strong understanding of SDLC & STLC and Data Validation.
Worked on different Development methodologies like Waterfall, V Model and Agile in QA field, Quality Assurance, Quality Control, Verification & Validation Process.
Having rich experience of working with Windows, Desktop, iOS, Android Applications.
Experience in Mainframe to data manipulation.
Focused and hardworking professional equipped with thorough knowledge and understanding and confident to take challenging assignments.
Validating the provisioning in Amdocs biller (TLG).
Hands-on experience and sound knowledge on UNIX and LINUX Operating System.

TECHNICAL SKILLS

Automated Testing Tools: Quick Test Professional, Selenium Web Driver

Operating System: Unix, Linux, Windows 7, Windows 10 and iOS

Languages: Oracle-PL/SQL, C, C++, Java

Test Management Tools: HP ALM and IBM TDP

Web Technologies: HTML, XML

Software Testing Life Cycles: Waterfall Model, DevOps and Agile Model

Tools: HP ALM, QTP, Selenium, SharePoint, Putty, TDP (IBM), JIRA, Telegence and Taffy

Enterprise Application: AMDOCS Sales CRM, OMS, iCARE and Enabler.

PROFESSIONAL EXPERIENCE

Confidential

Quality Assurance Analyst

Responsibilities:

Attended client meetings and provide representation for data management support.
Understanding the data request and fetching data from TLG database or QC database using SQL queries.
Assess and determine the path forward for all outstanding tickets and defects.
Creating data from front end using Automation scripts in HP ALM and Litmus T.
Attend skype chat sessions/schedule calls and request support from Dev and test teams as needed for resolution of defect.
Care for additional testing needs i.e. data requests, coordination and hand-off with other teams.
Ticket Monitoring, update, follow ups on various issues.
Defect management/training of assigned project defects.

Confidential

UAT-Senior Software Engineer

Responsibilities:

Primary POC for getting the test data for Business Care/Business Sales team.
Understanding the data request and fetching it from TLG database or QC database using SQL queries.
Creating data in CRM based on the project requirement.
Creating data from front end using Automation scripts in Taffy.
Involved in automation testing using Tech M developed tool named taffy and creating test scripts by using action collections framework.
Executing the project in QC environment.
Defect management/tracking of assigned project defects.

Confidential

Data Analyst

Responsibilities:

Provided data related to Uverse, wireless, wireline and DTV to various testing teams.
Worked on SQL, CRM, Telegence, Putty and Jmeter for fetching and creating the data.
Attending client calls/meetings to understand the requirements and resolve issues.
Bancopy -- extract Wireless, Uverse, DTV, Wireline BANs from production and load them in various backend systems like CCR, Telegence
Raising DR and fulfilling them -- raised DR mentioning complete data requirements asked in data request using DRT (Data Request Tool) tool and provide data on DRs
Fan Creation using ROME -- create FANs for various wireless data request asked for FAN number using ROME.
LFACS -- clearing ports (addresses) which are having existing Uverse/wireline services on them for making those addresses eligible for these services so that we can use them in next release. Ran mainframe commands for these activities by installing attachment in system.
Data set up Activities -- set up data for upcoming release by contacting various backend systems like Ovals GIS, Ovals, CCR, Telegence.
Wireless Ban creation using Telegence.