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Sr. Quality Analyst Resume

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Mclean, VA

SUMMARY

  • Over 8+ years of experience in Senior QA Automation Engineer experience in architecture, design, development of software test automation solutions based on software development, requirements of web - based and client-server applications Expertise in different phases of Software Testing Life Cycle (STLC) and Software Development Life Cycle (SDLC) including methodologies like Agile and Waterfall.
  • Experienced in creating and maintaining the Requirements definition documents that included Business.
  • Strong understanding of QA Process, Use Cases and Waterfall, Agile/Scrum SDLC methodologies and can work through different releases of product.
  • Strong knowledge in SDLC and STLC - working mainly with Agile Software Development Methodology.
  • Experience in Test Management tools including HP Application Life Cycle Management (ALM), Quality Center, TFS & JIRA etc.
  • Proficient in both Manual and Automated Testing Tools such as ALM / Quality Center, TFS, & JIRA.
  • Extensive experience working in Healthcare industry.
  • Knowledge of Software Development Life Cycle (SDLC) methodologies.
  • Experience in Data Warehouse (EDW) projects ETL testing against DW testing with SSIS and Informatica tools.
  • Have extensive knowledge of Regression testing, Functional testing, System testing, Black Box testing, Integration testing, Back-end testing, Browser Compatibility testing and GUI testing.
  • Experience testing of applications and use of Quality Center, Microsoft TFS
  • Hands on Experience in developing Web based portals using JavaScript, HTML and Web Focus Technologies.
  • Expertise in software management tools like HP Quality Center for Defect tracking and reporting.
  • Hands on experience with validating data in various formats including XML.
  • Experienced in manual testing of applications developed on Windows and Mac.
  • Excellent understanding of the telecommunication sectors and experienced in testing diverse software applications including Client/Server and Web based applications.
  • Experienced in writing test plans, test cases, developing, maintaining test scripts as well as documenting all phases of QA process.
  • Experience in working with various salesforce.com standard objects like Accounts, Contacts and Opportunities
  • Possess excellent organizational, interpersonal, communication and documentation skills with good process management skills along with a remarkable ability to gather requirements to bring out quality product.
  • Possess strong problem-solving skills with the ability to adapt to a new environment and meet deadlines.
  • Expertise in Testing of Client/Server and Web based applications.
  • Strong knowledge of software development methodologies including the Agile/Scrum and Waterfall Methodology.
  • Skilled in bug reporting and tracking using HP ALM/ Quality Center.
  • Extensively worked on relational database through Oracle, TOAD and Oracle SQL Developer.
  • Expertise in developing QA Test Plan, Test Conditions, and Test Cases; ensuring adequate testing of software both before and after completion; conducting and documenting UAT.
  • Experience on Groovy Scripts for Web Service API Testing.
  • Proficient in testing database of applications developed with SQL Server, Oracle and MS Access.
  • Experienced in Web Service testing by using SOAP UI.
  • Hands on experience with document scanning, storage and retrieval solutions
  • Strong experience in ETL testing using tools Informatica
  • Experience in writing complex SQL queries to validate the ETL mappings.
  • Knowledge of SQL and experience of writing SQL commands.
  • Hands on Experience in developing Web based portals using JavaScript, HTML and Web Focus Technologies.
  • Hands on experience in the complete Quality Assurance (QA) life cycle from Requirements Gathering and Documentations to developing Test Plan, Test Cases, Traceability matrices and conducting User Acceptance Testing (UAT) for QA Testing

TECHNICAL SKILLS

Project Methodologies: Kanban, Agile, Scrum, Waterfall

Testing Tools: TFS/MTM, IBM Curam, HP ALM/QC, SOAP UI, Postman.

Bug Reporting Tools: JIRA, Confluence

Operating Systems: Windows, UNIX

Database: Oracle, DB2, DB Visualizer

Languages: Java/Selenium, Groovy Script, JavaScript, SQL, XML, JSON, REST, #C, vb.net

Other Applications: AWS, MS Project, MS Visio, MS Office (Word, Excel, PowerPoint), MS Outlook

ETL/Reporting Tools: TOAD, Tableau, Informatica, Cognos, SSIS, SSAS, Ab Initio

PROFESSIONAL EXPERIENCE

Confidential, McLean, VA

Sr. Quality Analyst

Responsibilities:

  • Identify compliance, financial and reputational risks to the company requiring attention and escalate appropriately to the manager.
  • Participate in internal and external audits to ensure appropriate supporting documents, reviews, and responses are accurate and completed by the expected completion dates.
  • Assist in the creation of new SCRA, FC referral, FC Affidavit and LRA test scripts, policy & procedures and process workflows requested by management team
  • Hands on experience with Microsoft Azure Clouse services, Storage Accounts and Virtual networks
  • Experience on various Azure services like computer, Azure websites, Caching, SQL Azure, storage, Network services, Azure Active dictionary, API management, Scheduling
  • Worked in agile environment on testing iteratively against newly developed code until quality is achieved from an end customers perspective by using Python
  • Developed data driven, TDD and Hybrid Automation framework using selenium Web driver and Python and performed code testing and Pytest.
  • Wrote groovy scripts to validate REST Response based on created test data using Ready API (SoapUI)
  • Experience in Building Microsoft.Net / C# automation scripts by using Selenium, MS Visual Studio and good expertise in using Annotations
  • Building and Installing services through Azure Resources Manager Templates or Azure Portal
  • Develop, document and revise system design procedures, test procedures, and quality standards
  • Writing complex SQL queries for data validation and different condition included to validate the scenario.
  • Participate in the development of a process for validating action loans
  • Worked closely with business analyst and product owner to understand the application
  • Identified defects, recreated them, and maintained track of all defects
  • Performed cross-browsing testing
  • Experience in Storage Area Network, Network Attached Storage, SAN/NAS management and monitoring tools
  • Experienced in performing manual testing Mobile application testing using Appium
  • Expertise in Backend Mobile application testing
  • Experienced in Mobile APP testing on Android, iPad and iPhone, Emulator, Simulator to perform Mobile app testing, functionality and native app testing
  • Writing the automated Groovy scripts for SQL/database testing.
  • Mapped the test cases to requirements to create a traceability matrix (RTM)
  • Created Selenium Test cases for automation using Selenium RC and Java performed Smoke, Functional, Regression, System, and User Acceptance Testing (UAT) in Web application
  • Tested SOAP and REST based web services using SOAP UI
  • Worked on API testing. Well versed with JSON and XML
  • Participated in bug scrub meetings to discuss the bugs found and logged
  • Performed the White Box and Black Box testing for functionality and structural flow of an application code
  • Tested the product for production issues
  • Tested complex features for Salesforce CRM
  • Experienced in Salesforce CRM Lighting Testing
  • Involved in client interaction to understand the business requirements
  • Preparing the test schedule and allocated work to the team
  • Reporting and defect tracking using quality center, Jira
  • Prepared knowledge sharing documents on the application
  • Involved in scrum meetings to give daily status updates
  • Involved in developing Selenium automation framework using TestNG
  • Configured Selenium WebDriver, TestNG, Maven tool and created selenium automation scripts in java using TestNG prior to agile release
  • Automated angular JS application module using protractor and Jasmine and created specs for various functional scenarios
  • Expertise in Protractor automation testing for both angular and non-angular pages
  • Developed Selenium test scripts for identified test cases by using data driven, keyboard driven and hybrid framework
  • Responsible in executing Selenium test scripts on different browsers and checked for compatibility
  • Conducting functional and regression testing using Selenium WebDriver with the new framework and comparing them with the old test cases
  • Used XPath and DOM to work with dynamic and static objects in Selenium WebDriver
  • Performed Compatibility testing of applications for dynamic and static content of browsers using HTML Ids and XPath in Selenium WebDriver
  • Updating the sample request and response for each API, as per the requirements for maintain clear documentation part regarding the project
  • The code developed during different stages like Testing stage, UAT, and production environments were tracked using defect management tools Jira
  • Expertise in Manual and Automation Testing of Client/Server, Mobile, Web - based, API and Cloud (AWS) applications
  • Worked with AWS cloud machines to setup selenium GRID and also Jenkins server on HUB machine
  • Utilizing the continuous integration tools such as Jenkins and conduct the daily testing overnight.
  • Develop scenario-based testing for the JMeter scripts.
  • Involved in creating Cucumber BDD (behavior-driven development) framework and automating BDD scenarios in Eclipse using Java script.
  • Experience in MuleSoft service integration with the implemented services and also the new services
  • Worked with MuleSoft tool to integrate the API’s for the architectural design flow
  • Creating and maintaining email reporting dashboards, and conducting A/B testing to provide test results to the Marketing team to drive segmentation delivery and content decisions
  • Solid understanding of email marketing best practices for copy, design and communication tactics
  • Has done integrations, and used the Salesforce Marketing Cloud connectors (V5) to connect the multiple salesforce org
  • Performed JSON, XML payload validations for Data Integration with 3rd party vendors/MuleSoft/Fleet sys, and validate the logs on MuleSoft Integration Any point platform
  • Developed automation framework using Restful API and Postman in QA Automation tools discovery

Confidential, Irving, TX

Sr. Quality Assurance Engineer

Responsibilities:

  • Managing the application information management system that releases which preloaded subscribers
  • Preparing regular reports for all testing activities
  • Directing the failure analysis process, including the diagnostic processes used at SXM
  • Participating in the diagnosis of new module failure modes to understand them and creating supporting processes
  • Finding shortcomings in the tools and programing to improve SMAK’s functionality
  • Managing the development of new failure prevention capabilities including SCORCH
  • Ability to work in rapidly changing and fast-paced environment
  • Extensive analytical, problem solving, and decision-making skills with the ability to synthesize information
  • Manage time efficiency and prioritize workloads to meet strict deadlines while handling multiple tasks
  • Developed of test management plans that addresses all requirements, assign responsibility for testing of those requirements, and determine the resources and tools
  • Generated standardized software validation test reports and user interface issues lists for communication of status within Confidential and to external partners
  • Wrote and executed automated tests in Jasmine/JavaScript/Protractor/Selenium for a browser-based application
  • Validated the data moving from multiple sources to target using Informatica data validation option
  • Collaborated with Confidential partners to resolve outstanding user interface software issues, and other issues, during the product development process
  • Automated Webservices by writing Groovy scripts.
  • Developed and executed White box test cases using Python, Unitest/Pytest/Robot framework and PyCharm/Ride
  • Experience in Azure solution design and implementation in the following Azuring services
  • Configure and manage web apps deployments in Azure cloud
  • Involved in gathering customer requirements from business user teams spread over the Sales cloud, Marketing cloud, Service Cloud
  • Expertise in Design and Development of User Interfaces, User Controls and Custom Control using ASP.NET and C#.NET.
  • Experienced in Salesforce implementation in both SFDC custom configuration and testing in agile setting
  • Assist in resolution of escalated situations initiated by Salesforce Marketing cloud, client and partners
  • Managing escalations on behalf of the client and / or Marketing cloud
  • Facilitate and maintain positive relationships with Marketing Cloud teams, clients and partners
  • Performed automation tests using JavaScript, Jasmine and Protractor to perform UI testing
  • Performed API testing (SOAP and REST) using Parasoft SOA and Postman and SoapUI
  • Involved in Mobile testing includes app testing. Test automation for web application using cucumber
  • Involved in testing application on different mobile platform such as iOS and Android devices
  • Implemented mobile automation frameworks using Appium
  • Worked with developers, program managers, requirement managers and other product owners to understand product features and the full set of requirements to be applied to the application
  • Worked with managers to update documentation to match current process, assist in audit and other process verification checks
  • Knowledge of utilizing cloud technologies including Amazon Web Services (AWS)
  • Have worked on AWS to integrate the server side and client-side code
  • Participate in the defect triage/resolution calls and testing status meetings
  • Experience in GUI Testing, Data Driven Testing, Regression Testing, Database Testing, Functional Testing, User Acceptance and Black Box testing
  • Experience in Tripwire pure cloud: Server Vulnerability and PCI compliance web client platform
  • Experience in supporting production server and storage systems
  • Implemented test automation scripts for mobile testing using Appium for Android and iOS applications
  • Developed automation scripts for Mobile Native applications on iOS and Android platforms using Appium and Java
  • Experience in setting up test environment for automated script execution using Java, Appium and TestNG
  • Identified mobile elements using Appium Inspector, UI Automator Viewer
  • Implemented UI Automator viewer in Appium to inspect elements in mobile applications
  • Performed the testing on the various mobile devices with a various platform (iOS, Android)
  • Proficient with cross-browser testing (Firefox, Chrome, IE, Safari)
  • Have hands on working experience in writing SQL using joins for data validation from various data sources
  • Experience in working with Databases using SQL queries
  • Self-motivated, energetic and highly ethical in all work-related assignments thus able to immediately contribute to corporate goals and objects. Process a flexible & detail-oriented attitude
  • Good written, communication, interpersonal skills, proven team player with an analytical mind bend
  • Hands on experience in test driven development (TDD), behavior driven development (BDD) and acceptance test driven development (ATDD) approaches
  • Design and execute features of ATDD / BDD using selenium Cucumber for Java and Ruby

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