SUMMARY:

• Seasoned QA - Testing Leader with several years of senior leadership experience with a strong commitment to turning thought into action, forcing prioritization and moving projects forward.
• Experience in creating a QA-testing organization, building Testing Center Of excellence and managing major software Testing projects, resource management, planning recruiting and retention.
• Successfully lead and managed multi-million-dollar large programs and Team comprising of Test Manager, Testers, and Business analysts
• Proven results in Testing Project Management, Product delivery, Processes, Client relationships, business growth and People Management
• Proposal development, SOW sign off, negotiation and closure
• Managed communications with the leadership teams within the CFO, CIO & CTO organizations
• Sales and account management experience in the field of software solution & services/ consulting/IT services/Outsourcing/QA-Testing
• Established and maintained vendor relationships to facilitate the purchase of cost-effective IT solutions
• Significant experience in managing distributed projects

TECHNICAL SKILLS:

Skills: Software Testing, Testing Consultation, IT Outsourcing/Offshoring, SDLC, SCRUM, Project management, Product Management, Program Management, Product delivery, Processes, Client and Vendor relationships, People management, Business Development

Tools: HP-ALM, Microsoft - Test Manager, MS Project Plan, SharePoint, Visio, MS office, Plainview, WinRunner, QTP, UFT LoadRunner, Planview, Business Objects, LoadRunner, Quality Center, RequisitePro, Oracle, Informatica, Windows-98/2000/NT/XP, HP- Unix, SUSE-Linux, Team Track- 6.5, DTS- 6.0, D5, TFS, Bugzilla, Rational ClearQuest, VSS, Rational Clear Case, SVN, SharePoint, Team Foundation Server (TFS)

PROFESSIONAL EXPERIENCE AND EMPLOYMENT HISTORY:

Confidential

Testing Manager/Advisor/Testing Architect

Responsibilities:

• Building QA - testing organization using industry best practices.
• Building enterprise-wide Test strategy, execution, process improvements, and communication of test strategies to all stakeholders.
• As an Interim Testing Manager and Testing Architect for Treasury department managing complete testing for Treasury multiple systems.
• Responsible for test planning, managing budgets, resource planning, hiring, allocating work to Vendors.
• Responsible for continuous process improvements, and communication of test strategies to the stakeholders.
• Analyzing business performance, industry trends, existing or new regulatory requirements and their impact on IT operations; making recommendations on alternative courses of action, including risk assessment, capital investment, to align IT strategy with agency strategic plan.

Confidential

Solution Manager/Project Manager- Testing

Responsibilities:

• Responsible for managing quality assurance and testing for the entire program for more than 103 systems that include. Responsible for managing multiple vendors with a team of 150 people spread across different geographical locations.
• Responsible for client relationship, business retention, and business growth.
• Responsible for building TCoE for the entire delivery center and rolling it out across all projects.
• Also working on business proposals and SOW for several prospects along with supporting sales and BDM Team. Managed Team comprising of Developers, PM, Testers and Business analysts
• Client relationship management - manage relationships with operational client personnel
• Business development - Identifying business opportunities, selling concepts to the client where required and influencing the client to give additional business based on demonstrated capability and past performance
• Create value and differentiated propositions/solutions in response to RFI/RFP
• Client presentations, due diligence, and transitioning activities in new engagements
• Responsible for Building collaborative relationships within the organization, project level, and client.
• Acting as a single point of contact and advocate for client needs related to delivery, resolving client issues, escalation.
• Assisting client with meeting IT needs to achieve business objectives; advise them on new business requirements that may impact the IT environment.
• Managing and leading the activity of building a tool to generate a large volume of EDI files for different transactions.

Confidential

Program Director - QA and Testing

Responsibilities:

• Created a brand-new Quality Assurance and Testing department at Confidential Health Plan and made it operational. At the enterprise level built the TCoE and SDLC which includes tools, technologies, people, and processes.
• Performed strategic planning for all Test and development environments, Data masking including test data management.
• Responsible for leading cross-functional teams in the delivery of high-risk, complex projects. Responsible for building and maintaining relationships with all C level management, product owners, technical team leads and other department Directors.
• Oversees and coordinates Quality Assurance & testing, Business Analysis, Environments and Data management activities for all projects at Confidential before it goes live, this includes coordinating with several business areas, IT, PMO.
• A key driver of internal efficiency program where responsible for creating training material and roadmap for remediation of audit findings
• Created a detailed business plan to partner with the offshore company. Responsible for establishing strategic relationships and negotiated global contracts with leading IT vendors and offshore vendors. Overall delivery/program management responsibility for managing multiple projects across multiple functional and business domains.
• Under extreme budget constraints, negotiated the commercials for many tools/technologies like DM Suite, Quality Center, UFT and LoadRunner and successfully implemented for planned results. Implemented DM Suite tool for data masking which is one of the significant initiatives to protect PHI data while sharing data with offshore vendors for testing and development work.
• Collaborates with leadership and directs teams to assure strategic and operational goals of the IT quality assurance and testing function accomplished concerning the development and release of high-quality software and systems.
• Directly involved in the hire, evaluate, discipline and discharge, review employee orientation and training.
• Managed and lead various activities in building a product regarding population health management.

Confidential

Senior Consultant

Responsibilities:

• Responsible for creating a brand-new Quality Assurance and Testing department.
• Also, responsible for creating a framework for SDLC and TcOE including tools, technologies, people, and processes.
• Responsible for saving and reducing growing IT cost. In less than six months provided a cost saving of $1M.

Confidential

Test Manager

Responsibilities:

• Lead a team of Developers, project managers, Business Analyst and Testers to manage and execute multiple strategic projects/programs and successfully deliver within specified timescales and budgets
• Responsible for tools and technologies, processes, training more than 50 people, Audit, and several deliverables.
• Driven and delivered operational excellence through the efficient use of resources/schedules, optimization of service level agreements (SLAs), problem monitoring and resolution, and effective change management techniques. Overall relationship management with State, Federal and handled any escalations and project issues.

Confidential

Program Manager (Consultant)

Responsibilities:

• Meeting with various stakeholders, identified the problem and successfully defined strategy, roadmap to be followed by various stakeholders to achieve success. Worked collaboratively with Vendor, business users, IT professionals and leaders to obtain the necessary support to implement these recommendations.
• Oversees and coordinated process improvement and QA/testing activities for multi-million strategic projects before it goes live, this includes coordinating with several business areas, IT, PMO, …etc.