SUMMARY:

• Progressive and accomplished Sr.QA Lead/Analyst having 15+ years of experience leading software development and Quality assurance projects/accounts. Proven expertise in banking, retail, finance, life sciences, and Energy and transportation domains.
• Over 10 years of experience of managing onsite and offshore teams in multiple software development, QA projects successfully and setting up TCOE.
• Currently Leading a Team of 12 Automation/Manual Test Team Members at JMF, and hands on Testing with modernization program, which is building DevOps competency.
• Led QA effort in complex agile, traditional Software projects and implemented Test Automation Frameworks using UFT/QTP/Selenium and ALM. Expertise in setting up test teams processes and driving teams to project milestones.
• Experience in setting up the test environments, led Test Data Management POC’s and tool evaluations.
• Proficient in Project planning, Estimation, Schedule definition and Tracking, Metrics gathering, Reporting and Managing and Leading the testing Team. Well versed in handling Client interactions
• Experienced in setting up Test process which includes Templates, guidelines, standards and checklists
• Experience in forming and leading large global QA and development teams.
• Proficient in test strategy preparation for the software projects (Automation, Manual and Performance Test).
• Experience assessing the organization to form Testing Center of Excellence and produce ROI (Return on Investment document) for clients.
• Experience in facilitating internal/external customer review meetings and participate in Statement of Work, Proof of Concepts and proposals.
• Experience in test assessment, strategy preparation at enterprise level and analyze metrics on various projects to measure productivity
• Part of Change Management approval team to ensure that risk assessment is performed on changes implemented in production and mitigation plans in place.
• Excellent understanding and implementation experience of QA methodologies, processes, automation frameworks and experience in developing estimates at account level.
• Proficient UFT and Load Runner Scripting and ALM customization.
• Actively involved in the design of Load Test frame works, test plans and test strategy templates at the enterprise level.

TECHNICAL SKILLS:

• BI Tools: ERP/CRM/Middleware
• OBIEE 10s/11g MS: Axapta/Dynamics, BizTalk, Salesforce MS SQL Server, MS Access, Oracle, Informatica, MongoDB
• Methodologies / Techniques: Project Management Methodologies, Waterfall, Agile, Test Design Optimization, Release Management, DevOps
• Operating Systems: Windows, UNIX, LINUX
• Programming Languages: C, TSL, C++, Java, JSP, Visual Basic, MQ s
• Testing Tools: Free mind, HP Quality Center, HP Quick Test Professional (UFT), HP Performance Center, Load Runner, Rational Clear Quest, Selenium, TestNG, Maven, Splunk, Node JS

PROFESSIONAL EXPERIENCE:

Confidential, Jacksonville, FL

Sr.QA Delivery Lead/Sr. BA

Responsibilities

• Accountable for overall quality of projects delivered to clients @JMF and leading DevOPS/Automation and TDM streams using Selenium/UFT @IBM.
• Hire resources for various projects for IBM CIC Lansing Center and enable resources to take up automation projects and drive innovative solutions.
• Provide estimates for new projects and prepare/review SOW’s and Conduct Proof Of concepts on new Automation Tools and build Automation Teams at Enterprise Level.
• Prepare, Present and Improve IBM CAPABILITIES in testing space to customers and implement CTD/OTFA tools.
• Create strategic Automation solutions (Selenium/Node JS) to projects and perform strategic Test assessments to define future roadmap.
• Implement Code Coverage Analysis Framework using Istanbul and Test Data Management.
• Prepared, executed Sales Force workflows to validate the data and functionality and used Test Management tool track defects.
• Integrated the Web Services for extracting the data from external systems to display in the pages of Salesforce.com.
• Create/Review Test Strategy, Plans, Test Scenario’s in Devops projects and API Testing.
• ETL and Test data preparation. Coordination with UAT teams and planning.
• Vendor Management and Budget Planning
• Resource and performance Management
• Client Management and KPI/SLA tracking.

Environment: TFS, JIRA, AWS, Node.JS, Selenium, MongoDB, LogStash, Elastic Search, Kibana, Studio 3T, .Net Shovels, Rabbit MQ, WMQ, Mainframe, Json, XML, Salesforce, TMW Cloud, QTest, Postman, Fiddler

Confidential, Jacksonville, FL

Sr.QA Lead

Responsibilities:

• Led QA effort in project portfolio in Finance, Corp, Tax Apps from kickoff to implementation of SAP, Cloud (Success Factors), ETL & Data ware house solutions and Fuel Dispenser Machines.
• Accountable for Overall Delivery to client from offshore and onsite, worked in team sizes up to 45 QA Analysts, Leads and BA’s
• Create/Review Test Strategy, Plans, Test Scenario’s and accountable for overall quality of SAP and Non - SAP projects in Corporate, Finance and HR.
• Create strategic Automation solutions (UFT/Selenium/SAP Tao/Load Runner) to projects and perform strategic Test assessments to define future roadmap.
• Establish optimized and cost efficient testing solutions to clients on Digital Sales and Financial integration Apps.
• Support business development proposals by providing thought leadership and develop, implement testing solutions
• Provide QAT advice and consulting for clients to improve process maturity and enhance savings
• Focus on Delivery Excellence and improvements in existing accounts through implementation of new solutions/QAT accelerators.
• Transform accounts and establish a continuous improvement model across programs consisting of test management, process adherence, metrics & measurements and quality assurance governance, leading to a reduction in total test time per project and containment of critical and high defects.
• Partner with IT management, business management, vendor partners and customers to understand business goals and strategies.
• Train associates of Campus2Career program, on QA methodologies, Automation frameworks and performance engineering.

Environment: ALM, Load Runner, UFT, Success Factors, SAP-HR, Basware, Selenium, SFDC, JIRA, Java, .Net.

Confidential, Jacksonville, FL

Sr. QA Manager

Roles & Responsibilities

• Managed the team size of 12 in the setup of test environment and delivery of test artifacts.
• Prepare QA environment strategy and TCoE strategy for the organization.
• Research and introduce new tools, frameworks to customers to increase resource utilization and productivity.
• Lead multiple QA teams in customer organizations, tack daily progress.
• Audit deliverables from remote teams and published reports with all the KPIs.
• Estimate the QA effort for budget requests to business and facilitate review meetings to ensure QA effort tracks within the budget.
• Participate in requirement review meetings to plan complete QA activities from requirements to production check outs
• Set up and drive the test strategy review meetings, documented the necessary approvals.
• Mentor the team to prepare the test plans and review tests to ensure all requirements are covered.
• Define the QA process, train project members on defect management process in QC, and follow up with development teams for the defect resolution.
• Obtain test execution status daily from leads and provided status update to senior management.
• Coordinate efforts with DBA/DWH teams to perform data refresh from production to meet the data needs for the report validation.
• Participated in presentations with executive team to provide program updates.

Environment: ALM, Load Runner, UFT, Mainframes, Java, Oracle, IMS, DB2, Selenium,SAP

Confidential, Chicago,IL

ETL/BI Test Manager

Roles & Responsibilities

• Managed new development and test efforts BI teams. Prepared Work Break down structure with estimates.
• Led QA team sizes of up to 26, assigned tasks to resources, tracked progress daily, and participated in Agile sprint planning.
• Estimated the QA effort for budgeting to business and ensured the QA effort tracked within the budget and validate back office, Host Accounting Systems and cross browser testing on various O/S (Android, Windows, iOS)
• Participated in requirement review meetings, planned complete QA activities from requirements to production rollout, and made sure that e-SDLC deliverables were met from testing team.
• Prepared test strategy and estimates for the QA and plan the resource allocation to meet the critical delivery dates.
• Set up and drove the test strategy review meetings for e-commerce apps and DWH projects, documented the necessary approvals.
• Worked with Project Managers to identify the risk and identify the risk mitigation plans.
• Coordinated with other project/test teams in System Integration Test (SIT) Environment planning and data needs for the project.
• Validate EDI messages &data and run shell scripts using UNIX, Control-M
• Mentored the team to prepare the Test Plans and review the tests to make sure that all requirements are covered.
• Defined the QA process and trained the project members on defect management in QC.
• Assigned and tracked the test execution daily, provide status to upper management.
• Coordinated with DBA/DWH teams to perform data refresh from production to meet the data needs for the report validation.
• Created and executed the test cases to ensure UI met customer needs and log defects.
• Performed data validation on the BI reports (OBIEE) in System Integration Test Environment, ran ETL test cases, and captured the results.
• Performance tested the reports using Load Runner and Support UAT, tracking and documenting known issues for end user .
• Participated in production check out validation, published the test results summary and contributed to the QA practice by introducing testing best practices and creating templates.

Environment: MPP,Oracle Exadata, OBIEE 11G,BI publisher, ALM, Load Runner, QTP, APEX, Jscript, Informatica, Selenium