SUMMARY

• 14+ Years of experience in software testing and QA methodologies, Experience in all phases of the testing life cycle, including business requirements gathering, project planning, Test Cycle planning, scheduling, Test case writing, defect tracking, management, and reporting.
• Experience in Project Management, Technology Leadership, Pre - Sales, Solution Consulting, Architectural designs, Solutions definition, Estimating developing, and implementation testing strategies.
• Test Management worked for Testing COE, Test Planning & project management, Stakeholder Management, Engagement Management, Test Estimation, and requirement analysis, Functional Testing, Integration Testing, Performance Testing
• Experienced in Usability and functionality Testing of Windows, web, Android and IOS applications on Mobile devices and iPad, Samsung and Tegra devices
• Tested Windows media apps Movies, Music, Games applications during Microsoft Windows 8 Launch
• Worked in Telecom Conversion, OSS BSS, Telecom Customer care and Billing applications, Business Banking Applications, Loan applications, Credit Cards, Telecom, Ecommerce, ERP-CRM, Sales, Media, and Entertainment domains.
• Hands-on experience in Telecom Order Management, Customer care, Salesforce, Sterling 7, Sterling 9, Salesforce, MS Dynamics and DPI, Aggregator, AS400
• Senior professional and have business analysis experience in understanding the end to end scenarios and business flows for customer applications.
• Testing and coordination in large testing programs for Functional, Non-Functional, Cross-browser, security, high availability, and disaster recovery testing aspects of customer applications.
• ISTQB certified testing professional. Worked on waterfall, Agile and V-model development methodology, Experience in all phases of SDLC and STLC and defect management, SIT, UAT
• Experience in managing leading, planning, execution, and tracking of testing projects. Worked with fortune 500 clients and big 4 consulting firms for large major integration programs involving SAP ERP system and CRM implementations
• Closely working with Product, Engineering Technology team, DevOps, Production Op erations and support team for daily, weekly priorities
• Hands-on experience in analyzing and gathering business requirements business, test data, developing functional and technical requirements/docs

TECHNICAL SKILLS

OPERATING SYSTEM: UNIX, Windows 2000/NT/Professional/Vista enterprise/Windows 7,8, MAC, mainframe EDS, and TSYS processors

APPLICATIONS: Salesforce, SAP ECC, Net weaver, SAP BI, MM, FICO, SD, Oracle, MS Dynamics, Sterling, Siebel CRM, GCP, AWS Cloud, Mainframe Oracle 9i, 10g, Sybase, DB2, MS SQL Server, Mongo DB, Google Big query

TESTING TOOLS: Jira, HP Quality Centre, Loadrunner, JMeter, SOAP UI Neoload, QTP, TFS, WTT, VSTS, Informatica, Toad, Xenu, QL Developer, SiteScope, Selenium, VISIO, EditPlus, MS Office, Cucumber, KATALON Studio, APPIUM, Mobile Automation, WEBINSPECT, Postman, SOAPUI, CA TDM, RPA

TEST MANAGEMENT: Agile, Lean and Scrum based approach, Effort Planning, Scheduling, metrics dashboard and overall Test Management.

LANGUAGES: Java, C, C++, JAVA, JQuery, TSL, UNIX Shell scripting, SQL, PL-SQL, HTML, XML, UML, mainframe, CICS, JCL, AS400, ASP, MQ Series, Shell Scripts, Visual Studio

DOMAINS WORKED: Telecom OSS BSS, Finance, Electric & Gas Utilities, Security, eCommerce, Media &Entertainment, Desktop applications & Mobile applications.

PROFESSIONAL EXPERIENCE

Confidential

Testing Delivery Lead

Responsibilities:

• Working on E2E QA testing deliveries from Web, apps (iOS, Android), Salesforce and Matrixx
• Technical QA Project management, Testing requirements, Estimation, Test planning, Test data Test cases, reviews and reporting
• Sprint grooming, Sprint review, Testing estimation, testing progress review, Jira dashboards reports for daily and weekly status reports.
• Leading a large testing team for Manual and automation testing on delivering multiple parallel projects as per the sprint schedule.
• Daily Sprint Call, Tasks and priorities, biweekly sprint schedule in the agile environment.
• UAT regression testing, Risk-based testing, Production defects, and issues.
• Closely working with Product, Engineering Technology team, DevOps, Production Operations and support team for daily, weekly priorities
• Continuous Integration/Continuous Delivery (CI/CD) and daily production verification testing
• Automation requirements, Test data support, smoke and regression, Selenium, Appium, Web, iOS, Android app and emulators
• Defining testing requirements for an external vendor for Production testing and reviewing the production issues
• POD testing estimation, Resource allocation, Resource utilization for manual and automation testing, onsite-offshore coordination

Environment: Jira, Salesforce, Vlocity, AWS, Apigee, GCP, Web, iOS, Android, Tableau, JavaScript, Java, React Native, Appium, Selenium, Eclipse, GIT, Confluence, DevOps, Cucumber, Selenium, Page Object Model, JSON, Maven, Splunk, NeoLoad Postman, Charles proxy, Jenkins, Matrixx, TestFlight, App center

Confidential

QA Lead

Responsibilities:

• Involved in Test Planning, System testing, End 2 End, and UAT testing of Early Integration programs with XO and Confidential IT teams.
• Was involved in planning, Tracking, Reviewing migration projects
• Responsible to ensure that testing is successfully planned and completed for all the assigned projects/releases.
• Preparation of Test Plan, Test Strategy, Test Data, and Test Reports.
• Monitoring all the QA activities, test results, leaked defects, root cause analysis, and identifying areas of improvement.
• Organize the status meetings and send the Status Report (Daily, Weekly, etc.) to the Client.
• Ensures an adequate testing window in coordination with application groups.
• Interactions with client managers to ensure that all requirements are provided to support testing efforts.
• Identify all dependencies/risks/issues for test planning and execution and mitigate them.
• Tracking Defects and Select Test cases for Regression Testing (Automation).
• Document, implement, monitor, and enforce all processes and procedures for testing is established as per standards defined by the organization.
• Drive working sessions with developers and other team members for quick defect resolution.
• Mobile testing is performed to test the application on different mobile platforms.
• User-Acceptance testing is also performed before delivering the deliverables to the business in that release.
• Various testing like Smoke, Functional, Regression, Positive and Negative Testing for each build of the application is performed.

Environment: Jira, FLPS, FIM, COA Global, GNO CTC Global (Tech Mobility), GRIP and VENUE, Salesforce, Java, Selenium, Siebel, iOS, Android