SUMMARY

• Over 8 plus years of experience in the IT Industry as a QA Engineer.
• Strong skills in Database Testing and thorough knowledge in SQL and PL/SQL.
• Excellent understanding of Software Development Life Cycle and Test Methodologies from project definition to post - deployment documentation
• Expertise in designing and developing strategic Test plans, Test Cases, and Test Reports for manual test.
• Expertise in developing Automation test suites using Win Runner, QTP & Selenium (Eclipse IDE, Web driver, Grid, POM, TestNG, XPath, Extent Report, Log4j, Apache POI, Jenkins, Maven, Github, ), Analyzing Test Results, Reporting Bugs/Defects, and Documenting Test Results.
• Strong background in Telecom and Cable domain
• Preparing test cases for the system covering SRS document, design document, reviewing them with the developers and finalizing the test cases.
• Extensive experience in Manual Testing like Quality Center
• Extensive work experience on Functionality Testing, GUI Testing, Regression Testing, Integration Testing.
• Expertise in creating test cases from requirements document, use cases and from a prototype or an existing application.
• Experience in using Mercury Quality Center for writing the test cases, executing the test cases and defect reporting.
• Experience in Software Development Life Cycle (SDLC) using the Waterfall Model and good understanding of Agile Methodology.
• Experience in testing complex applications in Health Care Domain.
• Experience of working directly with client for System and Integration testing.
• Validated Service-oriented architecture (SOA) for distributed computing using Web Services Testing.
• Ability to develop and present test plans, testing summaries, defect reports, and defect trend data throughout the project test cycle.
• Skilled UAT tester understands the need to meet all functionality requirements for business client end-users of new applications.
• Outstanding experience in UAT/QA design, development and execution.
• Used Quality Center to manage, coordinate and report defects.
• Used Jira for login defects and tracking defects.
• Interacted actively with the team in identifying bugs.
• Quick learner, Self-motivated and problem solving skills.
• Excellent technical analytical skills as well as logical reporting skills.
• Good team player with an ability to work independently in a time sensitive environment.
• Actively worked with business development team to prepare service proposals for prospective clients.
• Test expertise of Mobile/Tablet apps.
• Worked on SharePoint portal &TFS(Team Foundation server

TECHNICAL SKILLS

Languages: Java, Data Structure, HTML, XML SQL

Mobile Platforms: iOS, Android

Platforms: Windows (XP, Vista, Windows7, Windows 8), VM Ware

.NET Skill set: Share Point, Web Services

RDBMS/Database: SQL Server 2005/2008, MS Access, MSSQL

Test Management Tools: Client-Server applications, Basic level understanding of C and SQL, SQL Server 2008, 2012, Good Knowledge of tools like TFS (Team Foundation Server), Microsoft Visual Studio, HL7 Analyzer, IBM Clear Quest, QC ALM

Other Tools: MS Office, Text Pad, VMware.

Testing: Manual, White Box, Black Box, API, Regression, Test Plan, Test Cases,API Testing

Defect Tracking Tools: Quality Center, Jira, Bugzilla,

Other Skills: Writing functional specs, design and documents, unit test documents. Knowledge of SDLC (Software Development Life Cycle), QA methodologies and Different Quality standards (ISO and CMM).

PROFESSIONAL EXPERIENCE

QA Analyst

Confidential, Connersville, TN

Responsibilities:

• Developed Test Cases for newly built applications Test Conditions, and Test Scripts from User Stories in TFS.
• Proficient in IBM Order Management System (OMS)
• Worked on STERLING OMS for the complete order cycle.
• Able to verify the end-end process of the orders via Sterling (OMS)
• Experience in testing and writing SQ L and PL/SQL statements
• Good experience testing Linux and Windows mixed environments
• Demonstrate proficiency in writing tests in scripting languages (current code uses Selenium driven by JavaScript and Python); Browser technologies (e.g. CSS/DOM, JavaScript); familiar with Unix/Linux environments; and deep knowledge of Internet technologies
• Prepared Medical and Hospital Claim, Member, Provider Test data in Facets for test cases.
• Export test EDI 837 I claim from Claim Test Pro (Source) and validate business rules and manually modify the segment for faster and large volume ICD 10 and Medicaid claim testing
• Monitor daily EDI process, verify EDI transaction, sent and receive with keyword file
• Created various PL/SQL stored procedures for dropping and recreating indexes on target tables.
• Extracted data from various sources like Oracle, flat files and SQL Server.
• Optimizing/Tuning several complex SQL queries for better performance and efficiency.
• Created various PL/SQL stored procedures for dropping and recreating indexes on target tables
• Involved in testing the Sales Force web sites.
• Involved in testing the migration project of Salesforce classic to salesforce lightning.
• Extensively worked on Selenium Web Driver with the preferred Language Core java.
• Automated the test scripts for functional testing using QTP.
• Tested various scenarios for Medicare, Heath, Supplemental and custom-built quotes.
• Developed User Defined Functions Library with reusable Selenium .
• Involved in Functional, System and Regression testing using Selenium .
• Performed Data migration validation from old CRM to New CRM.
• Performed Mobile testing for various software applications in IOS, Android and tabs.’
• Performed Functional, regression, Pre-Production and Production testing.
• Performed Eligibility validation, security and permissions validation for various levels of executives
• Tested Course mill quoting rules when building different Medicare quotes with custom built quotes\
• Tested Medicare and CRM comparing with Medicare.gov for accuracy in plan premiums and drug cost\
• Worked with SMEs to resolve any issues arising during testing due to processes or defects foun\
• Participate in the daily Defect meeting and participated in quick resolution on timely manner
• Coordinates with BA for clarification on User story for test execution.

Environment: : Team Foundation Server (TFS), Microsoft Dynamics CRM, Devops - Course Mill, IOS and Android, Chrome, IE11, Edge and Firefox, PL/SQL, SQL

QA Analyst

Confidential, San Antonio, TX

Responsibilities:

• Analyzed System Requirement Specification (SRS) and Software Design Document (SDD) and Use cases to get better understanding of the system from both Technical and Business perspective.
• Experience installing and managing Windows/Linux machines
• Developed User Defined Functions Library with reusable Selenium.
• Performed test case execution using a keyword Driven Framework with QTP/UFT.
• Created detailed test cases from the Business financial requirements document and attended meetings with Business finance analysts.
• Involved in developing and maintaining test plan document.
• Participated in all phases of the Software Development Life Cycle (SDLC).
• Responsible for driving end to end Test scenarios efforts and in identifying test data for UAT.
• Helped the organization staff in planning data sets for UAT.
• Assisted senior engineers in developing test estimation, scope and test plan for UAT.
• Create and execute UAT test scripts and strategies and document results.
• Performed Functional Verification Testing, Smoke Testing, System Testing and Regression Testing using Mercury Quality Center.
• Conducted data driven testing by pulling out data from database tables by running SQL Queries.
• Performed Backend Testing, by executing SQL queries in Oracle.
• Involved in Bug tracking, ran a report on defect and customized a report using Mercury Quality Center.
• Tracked defects using Jira and generated defect summary reports.
• Participated in daily standup, review meetings as per Agile Methodology.
• Interacted with development team and management team on a weekly basis to review the current situation of the project and future course of action.
• Evaluated Epics and Stories with Business User’s and SME’s and made changes to the Technical specification documents in order to craft test strategies.
• Strong testing Quality Assurance experience within Agile Environment.
• Good understanding of Agile software development cycle.

Environment: Windows XP, Mercury Quality Center, UNIX, Windows NT.