Director of Quality Assurance Resume

AREAS OF EXPERTISE

TECHNICAL SKILLS

Mobile testing using a variety of tools
Agile Testing using SCRUM methodology
Scrum Master training - Scrum.org
Scrum Master
Business Analysis including Requirements Solicitation/Definition
Analytic Problem Solving
Software Development and Testing
Testing Estimation
SQL Oracle/UDB/Tandem/MySQL/SQL Server/IBM Netezza
Oracle/UDB query and data analysis
C/C++, Java, Fortran, Cobol, Protel, VBA, various Assembler languages
Linux, Win 10, Win 7, DOS
MS Office, MS-Project, MS-Visio
Automation test tools Selenium, TestNG, JFrog Artifactory, Loadrunner, Service Virtulization Tool, Microfocus Quality Center
Informatica TDM with DVO
Multi-tiered Client Server applications
Linux server setup and administration for JFrog Artifactory/XRay tool, Informatica TDM tool
Artifactory/Xray tools administrator
Linux Shell scripting (Bourne and Bash)
Autosys

PROFESSIONAL EXPERIENCE

Director of Quality Assurance

Confidential

Responsibilities:

Delivered the development and implementation of the QA testing processes for the Confidential Technology Group.
Delivered an enhanced testing process to align with Agile SCRUM development processes.
Managed the on-shore (5 testers) and off-shore (15 testers) test teams for the Enterprise delivering both manual and automated testing.
Delivered new test environments for the Billing (RCM) and TripTix products.
Directed the test effort for the Revenue Cycle Management System (RCM) using both on-shore and off-shore resources. Directed the testing efforts for EMTrack, EMResource, Resource Manager, Hospital Incident Command System, Asset & Inventory Management, and TripTix products.
Managed the test schedule and resource plan for functional, integration, system, regression, performance, cross-browser, and automation testing.

Technical/Staff Manager

Confidential

Responsibilities:

Responsible for the day to day staff management of 2 separate test teams of on-shore and off-shore test engineers.
The internal on-shore team performed the testing for the Confidential Billing System and developed automated tests using Selenium.
The on-shore team consisted of a team of 5 employees and the off-shore team consisted of 15 contractors performing manual and automated testing work on three different Confidential products.

Confidential

Technical/Staff Manager

Responsibilities:

Performed day-to-day staff management of 2 teams consisting of 10 test engineers and 10 tool support/development engineers.
Managed the test team and programs responsible for testing and delivering the General System Release (GSR) R9 of the GSM RAN mobile infrastructure.
Simultaneously managed the Test Tool Support team while they developed and delivered on time and within budget new software and hardware test tools for testing the UMTS mobile network.