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Lead Localization Quality Assurance Engineer Resume

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Milpitas, CA

SUMMARY:

  • Over 15 years of experience in the field of Software Development.
  • Looking for a challenging position in Software Quality Assurance Engineer

TECHNICAL SKILLS

  • Languages: C, C++, SQL, Perl, Java and HTML.
  • Automation tools: Selenium, Ruby, QADirector, QARun, and Shell scripts, WinRunner, Silk, STF at PayPal
  • DBMS: Oracle 10g/9i/8i, SQL Server 2005/2000/7.0, DB2 8.2, MySQL5.0/4.1.
  • Operating System: Window XP/Vista, Window 7, HPUX11, AIX, UNIX, Sun Solaris 2.8Applications: Crystal Reports, Remedy, FilemakerPro, Sequencer, Microsoft Office, Apache and Netscape Web Server, Jrun, Visio 2000, Mobile Wireless Phone UPSDK

PROFESSIONAL EXPERIENCE:

Confidential, Milpitas, CA

Lead Localization Quality Assurance Engineer

Responsibilities:

  • Manage localization of Confidential Applications from project initiation to production implementation.
  • Manage over 20 applications, 39 languages for UI translations and QA testing.
  • Manage localization vendors and Confidential localization Project Managers for translation sizing and budget forecast.
  • Provide quick resolutions to escalated translations and QA testing issues.
  • Communicate localization strategy to Business stakeholders in US and overseas.
  • Improve localization translations and QA process to reduce cost and time to work on projects.
  • Manage 20 testers that provide linguist testing for Confidential ’s Products, Web Applications, Tools and Marketing applications.
  • Manage 5 automation engineers using Selenium tools to automate taking screenshots for Linguist Testing purpose
  • Communicate with Portfolio Manager, Production Manager, Developer, Localization Engineer to make sure the project up to update with issues, milestones.

Confidential,San Jose, CA

Senior Software Quality Assurance Engineer

Responsibilities:

  • Write test plan, test cases for web (CRM, VoIP, eCommerce) and (Android and IOS)
  • Using Selenium Tool for Automation purposes
  • Daily meeting (Agile) with Developer, Project Manager, Product Manager to make sure we delivery on time and within the budget
  • Listen to customer weekly to create better user case
  • Weekly meeting with Senior Manager to evaluate QA process, risk as well as budget

Confidential, San Mateo, CA

Production Engineer

Responsibilities:

  • Review systems functional specifications
  • Setup, verify, deploy system solutions on the production servers and update relational databases on SQL servers
  • Work closely with the offshore implementation, QA, and System Manager teams to ensure high quality and timely delivery of daily production deployment in a fast - paced environment.
  • Maintain processes, templates, and other production documents
  • Work closely with Technical Support team to troubleshoot and resolve production issues
  • Responsible for monitoring of deployed systems and staff training
  • Project Management activities

Confidential, San Jose, CA

Localization Quality Assurance Engineer Lead

Responsibilities:

  • Perform the Confidential environments ready to SDL Vendor to do LQA testing for all languages like Skype send/receive money, Merchant Reporting, Express Checkout (generate tokens), configure and deploy the staging, setup ClearQuest accounts, Genesis accounts, WAP Mobile application, iPhone, Android, Email Nightowl, Admin tool and familiar with all the new features within the company
  • Create LQA testing guideline to Vendor. Monitor bugs filing, metrics Confidential for all the releases. Communicate to Release Management, Project Management, Core QA, Quality Release Management, Web Developer to fix bugs, to meet timeline and metrics expectation.
  • Involve several projects like PDLC from release 45.0 to 78.0, Project Replica, BillMeLater, Confidential Lite New Country Launch (8 languages), Digital Good, contribute and create the Bi-Weekly Release process for LQA testing
  • Create a simple guideline for the Vendor LQA testing team. Build and train SDL Vendor and Symbio team in China how to do LQA testing for different languages
  • Supervision the Vendor team and their performance, staff training, monitor the process and advising on the operation cost and efforts, implementing policies, responsibility and directives, involve on the managing LQA team budgets
  • Responsible and accountable for the coordinated management of multiple related projects. Build credibility, establish rapport, and maintain the communication with all the veritical within the company as well as Vendor. Coach and mentor the Vendor LQA Lead Engineer within the technical team environment
  • Manage Vendor and Measure their performance quartly. Communicate to Vendor Porfolio Manager about current process, budget. So we can improve the process and save money in the future
  • Lead Automation project using Silk and Selenium framework. Build automation scripts for different languages.

Confidential, Mountain View, CA

Software Quality Assurance Engineer

Responsibilities:

  • Perform manual testing on Confidential Personalization Homepage (GPH) including writing test plan and test cases.
  • Create and update i18n XML files for automation testing. Test Confidential Personalization Homepage for 27 languages to ensure they are localized and translated.
  • Test weekly push including user flow, cookies personalization, GPH i18n homepage, GPH partner homepage, ignition, Confidential gadgets and feeds, syndication and browsers.

Confidential, Mountain View, CA

Software Quality Assurance Engineer

Responsibilities:

  • Worked as part of our production team following through on standardized processes to test the survey systems before deployment.
  • Suggested and promoted ways to improve the QA and delivered processes to deliver high quality systems, as well as develop a quality tracking plan to produce actionable results.
  • Developed methods for measuring quality and accuracy of production web sites including localizations.
  • Entailed the periodic delivery of training to installation and production departments in the use of those processes developed.
  • Tested many different types of the Perl scripts including trigger, version, branch and scrub scripts.
  • Monitored the systems (on call support 24/7) and debug support requests.

Confidential, Cupertino, CA

Software Quality Assurance Engineer

Responsibilities:

  • Led testing of a complex customer management and billing system Infranet designed for wireless devices in a client/server environment on Solaris, HPUX and NT platforms.
  • Created, ran and debugged IPT, tax and accounting reports utilizing Crystal Reports against Oracle and SQL databases.
  • Modified standard web browser functionality utilizing Wireless Markup Language and WebKit enabling running of micro browser on wireless devices.
  • Developed test plans and scripts for automated testing on Solaris and HP-UX platforms for critical WAP, GPRS and SMS projects.
  • Performed manual testing of Mobile Access Gateway that allows paying bills through the mobile phone by executing test scenarios for accounting and authentication functionality.
  • Performed joint testing with Confidential implementing and running Confidential software at their site for Confidential Prepaid Wireless project.
  • Created system test plans on Confidential Radius server and GPRS Manager enabling automation of positive and negative scenarios in UNIX environment.

Confidential, Hayward, CA

Sequencing Associate

Responsibilities:

  • Recruited by a provider of proprietary cDNA and genomic clones to research professionals to assume responsibility for preparing and analyzing DNA samples. Duties entailed organizing plates for loading into ABI377 Prism machine,
  • Setting up computer software for reading the samples, downloading DNA sequence files into local computer, analyzing results with Sequencer software for Macintosh and troubleshooting equipment issues.

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