Qa Product Resume
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Santa Clara, CA
SUMMARY:
- 6+ years of experience in web (Mac/Win) and mobile (iOS/Android/FireOS) software testing
- 4+ years of experience in the creation, standardization, and management of Project Test Documentation (8 successful Projects: 3 Enterprise - scale, 5 Startups)
- 4+ years of experience in complex Wearable Devices testing included Hardware, Firmware, and Software with specialties in BT/BLE, Audio, Augmented Reality, Voice Recognition, Maps and Navigation, Infotainment system (Startup environment)
- 3+ years of experience in Localization testing (German, Russian, Polish) and creation of al Localization Presentations
- 4+ years of experience in the Automotive industry with specialties in Infotainment, Navigation, Smart Home, and Productivity
- 10+ years of Customer Support and Customer interaction in Health, Consumer Electronics, and Accessibility areas.
- 2+ years of experience in teaching Mobile Technology classes (on-campus and online)
- EXPERT in creating, organizing, and managing the Project Test Documentation: Product Workflow s, Epics/User Stories, Backlogs, QA Test plans, MVP Components Test Plans, Test Suites, Comparison Charts, Product Maturity Grid, Test Coverage Chart, Risk Analysis Reports, Release Reports.
- JIRA & Confluence ADMINISTRATOR with practical knowledge to setup Projects, Custom Workflows, Filters, Custom Fields, merge Projects to one Board, Dashboard's Reports, Confluence Project Documentation, Confluence Release Reports, etc.
- Pro-active TEAM MEMBER in all phases of Product Development: EVT, DVT, PVT.
- SPECIALIST in Automotive and Consumer Electronic Product s.
- Detailed CONTRIBUTOR in multiple Infotainment Services and Providers comparison and analysis.
- Recognizable QUALITY ASSURANCE ENGINEER with a natural talent to find the bugs .
- Vivid EVALUATOR in multiple L10n and G11n projects (German, Italian, Dutch, Polish, Russian)
- EXECUTOR of complex technical investigations and debugging processes with good knowledge in Unix-command, ADB-command, and SQL-command.
TECHNICAL SKILLS:
- Platforms: Windows, Intel, Linux, Mac OS X
- Mobile Platforms: iOS, BB10 (RIP), Windows Phone (RIP), Fire OS, Android OSLanguages: HTML, XML, JavaScript, SQL
- Virtualization: VMware Server&LabManager/ ThinApp/ Horizon App Manager, VMBox, AWS
- Protocols: BLE 4.0 GAP/GATT, BT 2.0, A2DP, AVCTP, AVRCP, HFP, HTTP/HTTPS, REST
- QA Tools: Charles, DevConsole/Tool, DbVisualizer, Sardine, Crashlytics, DLT Viewer, FileZilla
- Source Control: SourceTree (JIRA), Jenkins (Build Release), GitHub
- Bug Tracking: HP QC ALM, TestTrackClient, RCQ, Buganizer, TestRail, JIRA, Confluence
- Accessibility: Chromevox, Talk Back, VoiceOver, JAWS, NVDA
- Communication: email, Messenger, Slack, Citrix, Skype, WebEx, Hangouts, HipChat, Zendesk
PROFESSIONAL EXPERIENCE:
QA Product
Confidential, Santa Clara, CA
Responsibilities:
- Tested automotive Infotainment system for Jaguar/Land Rover Client model 2019 in four different environments: Test Drive, RIG-simulator, assistive Mobile App, and SDK.
- Assigned to review, analyze, and create the architectural testing structure for Cloud platform with multiple Providers.
- Specialized in Audio Interruption, Error Handling, Connectivity, Voice Command, Localization, Provider subscription/ and System Integration.
- Created and executed the testing for Here and TomTom maps, Deezer, TIDAL, Spotify, Amazon Music, TuneIn, Audible, Trip Advisor, Yelp, Foursquare, ChargePoint, ParkWhiz, Wink, Alexa, Google Home, HoundSound, Evernote.
- Utilized DLT Viewer, FileZilla, Chrome Web Inspector, Internal API tool and Terminal (Unix) to investigate complex Issues and collect the logs
- Maintain the routine bug life cycle in JIRA/Confluence.
- Created and maintained the dependency tables and traceability’s matrix for internal and external (Client site) needs.
- Worked closely with Product and Design Team to review, compare and improve the requirements among multiple mini-projects under one Platform umbrella.
QA Product Engineer,
Confidential, San Francisco, CA
Responsibilities:
- Tested innovative smart Watch and Olio Assist mobile app - complex wearable product (iOS and Android).
- Performed regular Firmware-Software Sanity and Smoke testing on Watch and Mobile application internal, Alpha, Beta builds.
- Obtained the Watch logs, Phone and Application logs for debugging purposes by utilizing Linux Server and Console app (Mac) as a part of a complex investigation.
- Worked closely with Business/Product/Sales department to review and evaluate Product Roadmap.
- Reviewed and extended the QA Test documentation in Confluence and TestRail such as Mobile Application test plan, Bluetooth Test plan, Master regression Test Suite.
- Collected customer feedback, and prepared Product al materials, reported to Business team suggestions from the VIP/UAT Customers.
- Maintained the routine of the Bug life cycle in JIRA.
Team Lead QA Engineer,
Confidential, San Francisco, CA
Responsibilities:
- Tested automotive Wearable devices and companion Mobile App - complex Product (Android and iOS)
- Performed a variety of complex Hardware-Firmware-Software testing such as BT testing, Power Consumption Testing, Audio & Video Testing, Augmented Reality Display testing, Voice Commands testing, Voice & UI Navigation.
- Established complete set of QA Documentation for Software Department: AR1 Confidential Test Plan, Helmet Test Plan, Confidential Website Test Plan, Confidential Companion App test (iOS/Android), Helmet Test plan by components.
- Collected and prepared statistical data for Release Notes, Regression reports, Test Coverage Chart, Maturity Grid Chart, Bug Scrubs meetings, Release s Chart, Release Readiness reviews, Project Phase reviews.
- Was responsible for JIRA & Confluence management as Admin with responsibilities of change Workflows, setup Filters, customize Fields Configuration, create Dashboards, merge/link Projects to one Board (among multiple QA, Dev, OPS departments), Confluence Risk Analysis Reports, Confluence Release s Files, etc.
- Created and maintained the Customer Support Help Desk via integration Zendesk and Jira.
Test Engineer
Confidential, Mountain View, CA
Responsibilities:
- Performed daily manual Accessibility testing for the Google+ Core social applications by utilizing multiple Screen Readers platforms (Desktop and Mobile)
- Optimized and extend GARs Use Cases for full regression testing of Google + product
- Submitted suggestion for Google Inc. application (Snapseed, Blogger, AppInvite, overTHERE, etc.) for accessibility improvements
- Utilized: Chromevox, TalkBack, VoiceOver, JAWS, NVDA, Buganizer, Android Studio, AirDroid, Sardine, Google Drive, Google’s internal tools
QA Lead HP Media Solutions
Confidential, Palo Alto, CA
Responsibilities:
- Managed group of 3 QA professionals during the transitional period of HP News Now (HPNN) and Communication Factory conversion/consolidation from multi-diversity Contractors to HP Internal Project.
- Utilized: JIRA, Confluence, Bamboo, MySQL, internal HP’s tools
Product Team Lead, Labs
Confidential, Fremont, CA
Responsibilities:
- Managed Product team of early-stage startup specialized in haptic communication Device controlled over the Mobile App (BLE technology) and assistive Technology Mobile App.
- Utilized: Protocols: BLE 4.0 GAP/GATT, REST, Xcode, JIRA, Crittercism, Git, Crashlytics, Google Drive
SQA Mobile Engineer,
Confidential, Santa Clara, CA
Responsibilities:
- Performed Black and Gray Box Mobile Testing on iPhone, Androids, and BB: Localization, Functionality, Integration, Compatibility, Regression,
- Utilized: PerfectoMobile, Pootle, Selenium WebDriver 2.0, HP QC, RCQ, JIRA Confluence, QMetry, Charles, VMBox, JavaScript/SQL
SQA Engineer
Confidential, Foster City, CA
Responsibilities:
- Team member of Assembly Group with the exclusive responsibilities of Runtime- and Pre- FC s of the OEM's products with the Confidential 's Workflow Light Production, Fiery Central, and Fiery JDF
- Tested Fiery Server & Utilities on the new generations of digital publishing print engines Ricoh, Canon, Xerox, and Konica/Minolta
- Utilized: JDF XSLT, VMware Horizon App Manager, Pootle, Charles, TestTrackClient, Siebel 2000, Pootle