SUMMARY

• Total IT industry experience of 17+ yearsin diverse roles like ‘Project/QA Manager, Scrum Master, Engineering Manager, Tech/QA Lead, Senior Business Analyst’ achieving strategic & business goals
• Currently working for client Confidential, New Jerseyin multiple roles as ‘ IT Project Manager / Scrum Master / Product Owner (iOS/Android/Desktop/Web)’ thru Confidential Inc since April, 2016
• Responsible for end - to-end delivery, planning key enhancements, Dev/QA cycles and monthly enterprise releases for Verizon’s flagship MVS Mobile App with multi-millions of users
• Proven Project management experience in forming, managing, leading high-performance teams at on-shore/ off-shore and delivering enterprise level projects within aggressive timelines
• Well versed on Project management methodologies (Agile/ Waterfall/ Scrum/ STLC/ SDLC), Quality Metrics/Audits (SEICMM L5) andProject Management Professional (PMP)
• In-depth technical expertise due to long term hands-on coding / automation scripting experience across domains such as Mobile/ Web / DesktopApp development,Reverse logistics, Supply chainmgmt., Mobile device diagnostics, Data warehouse, Business intelligence, insurance and retail
• Driving Defect Triage, RCA, Fish Bone Analysis, post-production quality metrics, conduct post implementation review (PIR)meetings,stakeholdermgmt. andchange/release mgmt.
• Worked inOnshore positions in USA and Europe since 2007
• Confidential Inc., USA from Sept-2015 to Till date
• Getronics ICT Services (an Capgemini group company)Apeldoorn, Netherlands in 2008
• HSBC (Business Intelligence) Technology Services, Chicago, USA thru Capgemini in 2007
• Well versed in Technical design(HLD& LLD), Automation scripting. Portfolio Analysis& auditing, Appraisals, QA metrics/dashboard mgmt., Vendor mgmt., Legacy modernization, Jira board/ Epic/User Stories creation

TECHNICAL SKILLS

Android Studio: Splunk, Rest API, ADB, XML, DB2, SAS, ZOS, OS 390, Cobol, CICS, JCL, VSAM,Rexx,ChangeMan, Endevor, Xpeditor, Eztrieve, Syncsort, NDM, CA7, IDCAMS,SharePoint, JSON

Web/application servers: Unix, Sybase, TFS, IBM WebSphere,Toad, Putty, SQL, SQL developer, SQL*Plus, Oracle 9i/10g/11g, Rapid SQL, MQ series, Tibco, Audio Precision SDK

Automation tech stack: Rexx, QTP,UFT QA Tools QC ALM, Jira, IBM Clearcase/ClearQuest, HP Quality Center, Confluence

PROFESSIONAL EXPERIENCE

Confidential, New Jersey

Project Manager / Scrum manager

Responsibilities:

• Managing monthly releases and plan key enhancements for Verizon’s flagship MVS Mobile App with multi-millions of users
• Collaborated withall project team members, support groups, vendors, function/user reps, Store Reps, PMP and Executive leadership.
• Expertise in flashing firmware, testing and certification for all the OEMs ( Confidential )
• Expertise in Manual / automation testing of Verizon’s Mobile, Desktop and Web apps
• Managing Regression tests for every new / interim / candidate builds and modifications in production, development and QA environments
• Responsible for Battery Optimization techniques in Mobile apps using Android API’s
• Enhanced MVS app to support newMediaTek chipset based mobile phones along with existing support for Confidential chipset based smart devices
• Proficient in performing different types of testing like Exploratory testing, UI, Usability Testing, Browser compatibility testing, Security, API Testing
• Experienced in API testing using postman and JMeter, analyzing android logcat logs

Scrum Master / Product owner

Responsibilities:

• Leading a dynamic, cross-functional, multi-vendor teams across time zones for developing a portfolio of best in class Mobile / Desktop / web apps for device diagnostics to business units within Verizon
• Built a wide range of mobile enterprise apps for Verizon retail stores, XPO/CRTC device test centers and vzw customer care

Confidential, WI

QA Lead /Senior Business Analyst

Responsibilities:

• Engage Business stakeholders / product owners /Vendor / Application teams for Risk & Gap analysis
• Design and plan QA strategy, Dev-Ops process setup and creation of BSD/EPIC/high level usecases
• Hands-on testing for phases such as Functional and compatibility testing
• Driving defect triage, RCA, defect mgmt. and remediation planning and publishing test metrics to senior mgmt. team
• Preparation of performance dashboards, build consensus on course corrections and keen follow-up in compliance/ regulatory maintenance

Confidential

Engineering Manager

Responsibilities:

• Key contribution in creation of Technical design, project planning/stakeholder mgmt., master test strategy/dashboardspreparation, agile scrum /sprint planning, estimation and change/ release Management
• Leading diverse teams comprised of direct reports, vendor/partner test manager and client QA teams
• Design, coding SQL stored procedures, Design/analyzing SQL queries for optimum result and performance tuning of SQL queries
• Regression automation scripting and execution of ST/ UAT/ automation testing
• Identify risks/issues in project cycle/master test strategy, planning FMA (failure mode analysis) steps and gain consensus on course corrections
• Preparation of Value Stream Mapping analysis report for quality assurance phase for the project
• Driving defect triage, DRB, RCA, fish bone analysis, post-production quality metrics and plan post implementation review (PIR)meetings
• Prepare reports on defect mgmt./progress/test metrics to Executive Leadership, PMO

Confidential

Technical Lead / Automation Lead

Responsibilities:

• Tech design, coding, prepared master test strategy /plan, change/release planning and post implementation support
• Engage clients/end-users, Preparation of defect RCA, preparation of post-production quality metrics and plan post implementation review meetings
• Gap analysis for source/target systems, Requirement spec creation, Estimation, Coding
• Coding, Prepared master test strategy, disaster/recovery planning and release support
• Coding of automation tools for the project.
• BSD preparation, Technical Design, Gap analysis for source/target systems
• Coding, Execution of ST/UAT testing and release support, client walkthru
• Task tracking, mgmt.of quality metrics for deliveries and QA Auditing
• Setting-up a production support team and preparation of manuals processes for providing offshore driven production support

Confidential

Onsite Co-ordinator / Consultant

Responsibilities:

• General Suppression Process - Internal systems, External, Vendor systems
• Suppression Extract process
• HBUS data integration
• Cross-Sell and Data House applications
• Technical Design, Coding, preparation of Unit/ ST/UAT test cases and execution, Client walkthru

Confidential

Associate Tech Consultant

Responsibilities:

• Technical and Application design, functional requirements prep, Client walkthru
• Coding, code review, peer review, preparation of Unit/ST/UAT test cases and execution

Confidential

Software Engineer

Responsibilities:

• Design, codingand Unit/System testing of Insurance P&C programs
• Review programs, Documentation, Implementation/support for production runs