SUMMARY

• Nine plus years of experience in Software Quality Assurance with both automated and manual in web based and Client/server applications.
• Highly knowledgeable in all stages of the Software Development Life Cycle (SDLC) and QA Life Cycle. Knowledge in testing using Agile, SAFe, Scrum, Azure, and Waterfall methodologies.
• Comfortable working as a team member as well as independently, quick learner with excellent analytical, communication and interpersonal skills.

TECHNICAL SKILLS

Testing / Test Management Tools: Confidential QTP, Confidential UFT, Confidential Quality Center, Confidential ALM, JIRA, Soap UI

Languages / Web Technologies: C/C++, C#, .Net, SOAP, Java, J2EE, SQL, PL/SQL, HTML, XML

Databases: Confidential, SQL Server, MS Access, DB2

Other Tools: MS Word, Adobe Acrobat, MS Visio, MS Project, HTML, MS ExcelBrowsers: Confidential Chrome, Confidential Internet Explorer, Mozilla Firefox, Opera

Operating Systems: Mac OS, Windows, Unix, Linux

PROFESSIONAL EXPERIENCE

Confidential

QA Analyst

Responsibilities:

• Created Test Plan, Test Case & User Scenario based Test Cases creation to test SAP Net weaver, Business Suite and By Design installation.
• Created Automation Batch Run that would read the Test Scenario from the excel file and run the QC Test Set.
• Worked with Quality Manager to define the Test Plan.
• Installed and configured JIRA, ALM and UFT software applications to various operating systems.
• Prepared the manual and automated test cases based on the SRS document.
• Performed GUI, Smoke Testing, System Testing, Integration Testing, Regression Testing, Functional Testing.
• Used JIRA for Defect tracking and also integrated the Automation scripts results in HTML file.
• Developed and executed manual and automated tests by using Confidential ALM.
• Executed Test Cases, Test Scenarios and followed - up defects using Confidential ALM.
• Interacted with the developers to report using Confidential ALM.
• Performed backend testing of the system by writing and executing SQL queries using TOAD.
• Worked with MS SQL Server to do backend testing.
• Performed automated testing using UFT to test the functionality of the application.
• Prepared Test data and generated web services scripts using SOAP transactions executed them using SOAP UI tool.
• Documented the Best practices and Lessons learnt and monitored project plan execution and project metrics reporting.
• Maintained high customer satisfaction through the delivery of high-quality, timely, and thorough solutions to customer problems.

Confidential, Chicago, IL

QA Analyst

Responsibilities:

• Assisted QA Team in designing Test Scenarios and Test Cases.
• Analyzed Test Results and created Test Matrix.
• Reviewed and analyzed the business environment and identified process improvements.
• Coordinated with Project Team for Test data, set up test environment, backend interfaces and test data maintenance.
• Responsible for developing Test plans and Test cases for Functional Testing.
• Analyzed of business requirements and system requirements of the client and also for Property and Casualty modules.
• Reviewed and provided feedbacks on each version of Business and Technical Requirements Specifications.
• Conducted Black Box, Grey Box, Functional, GUI, Regression, System and UAT testing manually.
• Involved in bug tracking using JIRA.
• Analyzed the Requirement Specifications and development of Test Cases using Confidential ALM; Conducted review of executed Test Scripts to ensure Quality Standards.
• Enhanced UFT Scripts for every load to support new and existing functionality for the application for end to end and regression testing.
• Used UFT to perform data driven testing and to parameterize data.
• Wrote structure code using VB Script in UFT to enhance the power of automated scripts to handle logical Test Cases.
• Successfully tested web services using Soap UI Tool.
• Implemented best practices in automation framework to meet all Quality factors.
• Documented and summarized test results and report findings.
• Documented errors and recommend improvements and resolution.
• Reviewed meetings for Test plan, Test execution reports and Defects analysis.

Confidential, Waltham, MA

QA Analyst

Responsibilities:

• Involved in testing of the online web application.
• Created usage scenarios and executed them in order to test a product from a user perspective.
• Involved in Requirement reviews and Design Review.
• Developed comprehensive Test plans based on system requirements.
• Created Test scenarios for claim selection, generate claims and data validations.
• Worked with implementation of Quality Center/ALM for Test Planning.
• Involved in running the QTP/UFT Regression Test Suite whenever there is a production move using Quality Center/ALM.
• Used descriptive programming for those Test scenarios where QTP/UFT did not recognize objects.
• Collaborated on Test automation for transactions using QTP/UFT.
• Responsible for designing reusable business components using QTP/UFT Scripting.
• Developed scripting scenarios using QTP/UFT and enhanced these using VB Script.
• Implemented batch processes to generate reports.
• Coordinated the testing and development between onsite and offshore resources.
• Validated the generated log reports on daily, weekly and monthly basis.