Senior Systems Analyst Resume
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Boston, MA
SUMMARY
- Quality - focused Senior Systems Analyst with extensive experience specializing in client-facing applications in financial and healthcare technology.
- Expertise in combining software development, industry knowledge and project management methodologies with ability to proactively implement technical solutions that maximize systems requirements. Demonstrated strong analytical skills while problem-solving and applying technology solutions to business processes.
- Highly skilled in communicating and collaborating with cross-functional teams.
AREAS OF EXPERTISE
- Software Development Life Cycle (SDLC)
- Process Improvement
- Enterprise Architecture
- Relational Databases
- Agile Methodologies
- System Requirements Creation
- Design Documentation
- Full-Stack Development
PROFESSIONAL EXPERIENCE
SENIOR SYSTEMS ANALYST
Confidential, Boston MA
Responsibilities:
- Lead technical analyst and project manager for multiple client-facing Fintech projects that are designed for asset managers, insurance companies, banks, fund distributors, industry infrastructures and other technology platforms.
- Lead discussions with Product and Development teams to review and analyze requirements, breakdown complex features into solutions and organize user stories in Jira.
- Develop SQL queries to facilitate reporting requests as well as troubleshooting production issues.
- Partner with Product Strategy and Enterprise Architecture teams in designing and implementing a configurable self-service API platform that allows external and internal consumers quick access to their investment data from a centralized data store.
- Spearheaded development, system testing and performance testing efforts towards a successful production implementation of a high availability online platform that allows authorized clients and internal users to monitor, correct and reconcile their high-volume, time-sensitive data transmitted over SWIFT network or via proprietary connections.
SENIOR SYSTEMS ANALYST,
Confidential, Boston, MA
Responsibilities:
- Senior analyst and design engineer in the member enrollment domain for a highly flexible, configurable and rules driven healthcare administration platform with a claim processing engine.
- Evaluated business requirements, performed technical analysis, groomed and defined user stories for membership enrollment from EDI transactions.
- Collaborated with external partners, product owners, and solution architects to design Restful APIs that offer services such as benefit enrollment, coverage maintenance and renewal functions for employer portals.
- Created detailed documentation in the form of workflows, flow charts, swim lane diagrams, test scenarios and API documentation to facilitate design and development of member enrollment services.
- Lead defect triaging effort to address and significantly reduce critical and major defects and response times by effectively collaborating and communicating with Quality Engineers, Developers and external business partners.
Confidential, Boston MA
SENIOR SOFTWARE ENGINEER
Responsibilities:
- Developed REST web services for consumers such as external hospital systems in order to dynamically discover providers for virtual visits.
- Designed a data model by working closely with the database team to provide on-demand access to a virtual pool of physicians and healthcare providers.
- Responsible for ongoing maintenance and enhancements of client-facing web application
Confidential, Boston MA
SENIOR APPLICATION SYSTEMS ENGINEER
Responsibilities:
- Partnered with vendors in integrating custom client-facing products with third party applications and web content management systems.
- Responsible for triaging, prioritizing and assigning production issues, in addition to development of ongoing enhancements and maintenance of client-facing applications in an agile-scrum environment.