Adjunct Professor Resume
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SUMMARY
- A results - driven, customer-centric project management professional with 12+ years of experience leading teams throughout the full project lifecycle.
- Credentialed as a PMP, Certified Scrum Master, Certified Scrum Product Owner, and a Certified Agile Practitioner.
- Skilled in assembling, leading, and coaching high-performing teams in the execution of agile principles.
- Leverages strong communication and team collaboration expertise to effectively assess client requirements, balance priorities, and achieve established goals and objectives. Advanced user of project collaboration tools.
PROFESSIONAL EXPERIENCE
Confidential, San Francisco, CA
Adjunct Professor
Responsibilities:
- Provide online graduate-level course instruction on Agile Project Management and Software Development Management.
- Two to three classes a year
Confidential, San Francisco, CA
Business Systems Analyst
Responsibilities:
- Serve in the role of Confluence manager and administrator
- Interact with Confluence users and provide training and support on macros, troubleshoot design issues, and recommend solutions.
- Accountable for creating dashboards in Confluence, testing macros, and utilizing CSS to create customized pages for creating spaces.
- Championed the use of Confluence throughout the organization by conducting personalized meetings with users and gathering their requirements for their Confluence spaces.
- Documented processes, and procedures related to Confluence administration to transition work activities to the users. Provided effective training and support resulting in a 50% improvement in workload support.
Business Analyst
Responsibilities:
- Supported the Content and Collaboration team, working with various departments and divisions to gather requirements for developing tools using Jira, Jira Service Desk, Confluence, and other tools for improving productivity and effectiveness.
- Served as the primary point of contact for staff members requiring IT support.
- Assisted in modifying dashboards and system functionality.
Confidential, Santa Rosa, CA
IT Project Manager Contract
Confidential
- Led several enterprise-wide project deployments, including the MAC integration with Maas360, the Enterprise Data Catalogue selection, and work on the Human Resources online process transformation.
- Successfully implemented infrastructure project initiatives and handed-off support to another project manager.
Confidential, San Francisco, CA
Project Manager, Professional Services Product Development
Responsibilities:
- Brought on to deliver an international mobile banking product utilizing agile principles.
- Collaborated on a global scale with team members in Europe, Africa, and India through regular status reporting and daily stand-ups to remain on top of the workload.
- Facilitated process improvement efforts, managed resource allocation, and directed backlog grooming.
Confidential, Napa, CA
Senior Program Manager
Responsibilities:
- Guided large-scale, high-profile system implementation projects, including the functions of software development, mechanical engineering, systems engineering, manufacturing, procurement, and field installations across China, Thailand, and Korea.
- A key partner in standing up the company’s PMO office through collaboration on developing the company’s PDLC to support company growth. Researched and deployed project management tools and templates.
- Led all phases of project delivery; requirements development, resource planning, release planning, roadmap development, hosting the kick-off meetings, and weekly client meetings.
- Successfully delivered 100 systems to several manufacturing plants throughout China during a challenging time for software and hardware development projects. Successfully kept to timelines and schedules and prioritized work as needed.
Confidential, Larkspur, CA
Senior Project Manager Scrum Master
Responsibilities:
- Charged with leading the software product development team and quality assurance function for the mobile banking project initiative.
- Managed ancillary programs, including the test automation tools, bug tracking, metrics, reporting, audit investigations, and team best practices and collaboration techniques.
- Mobilized the sprint planning in partnership with engineering, quality assurance team members, product managers, and the backlog grooming and daily product questions from client services and support.
- Facilitated the daily-standup meetings with 22 team members and collected data to report metrics for the development of sprints and releases, including points of velocity and actual hours worked per feature.
Confidential
Project Management Consultant
Responsibilities:
- Jira Confluence Google Applications MS Project MS Office Suite MS Access Smartsheets
- Accounting Systems MAC PC Jira Service Desk MS SharePoint HTML CSS Confidential MDM