SUMMARY

• Around 8+ years of working experience as Business system Analyst with Banking and Financial domain knowledge.
• Solid understanding of Business Requirements Gathering, Evaluating Data Sources, Translating Requirements into Specifications, and Application Design.
• Experience in various financial products and help them grasp the technicalities of Derivatives Analysis, Credit Derivatives and Fixed Income Securities.
• Having experience in Business process design, and object - oriented analysis in various industry domains such as Retail and Energy sector, Banking services, and Fraud/Anti Money Laundering (AML).
• Monitored compliance of Global Treasury/Global Treasury Operations desks (Asset Liability Management, Broker/Dealer, Foreign Exchange, Investment Portfolio, Money Desk, Securities Lending and Wire Room Operations) with regulatory and internal requirements.
• Experienced in SDLC methodology for Agile Scrum and traditional Waterfall. Well versed with agile ceremonies and agile tools (JIRA).
• Worked extensively with SME's including heads in areas of fixed income derivatives, options, foreign exchange (FX), futures and risk managers in understanding, extracting, refining, and documenting the User and Business Requirement Specifications in the BRDs.
• Strong knowledge in products like savings account, checking account, money market, Time deposits, of deposit (CDs), KYC(Know Your Customer), AML(Anti money laundering), ATM, loans, credit, mortgage, asset & liability products, cash management, Foreign Exchange Internet baking, wire transfers(EFT, ACH, payments) and SWIFT.
• Extensive experience in Finance industry, Credit Card, Investment Banking (GL, Personal Accounts, Check payment, ATM, Fraud - AML) and Mortgage industries.
• Working with terminals on more efficient way of collecting and managing payments from the customers
• Extensive experience in conducting Market Research, Feasibility Studies, Data Analyses, Data Mapping Gap Analyses, Risk Identification, Risk Assessment, Risks Analyses, and Risk management.
• Working knowledge in Anti-Money Laundering (AML), Suspicious Activity Reporting (SAR), Customer Risk Scoring (CRS) and Know Your Customer (KYC).
• Strong knowledge and background of Software Development Life Cycle (SDLC) and strong analytical skills.
• Experience in borrower's income, debt, payment history, credit profile, housing values, etc. to determine the best possible loan program.
• Experience in analysis, design of API's in API Connect and API Manager and Experienced in ASP.NET WEB API and Web Services (SOAP & RESTFUL).
• Extensive experience in developing Use Cases, creating Screen Mock-ups, conducting Gap Analysis and Impact Analysis, SWOT analysis, Cost Benefit Analysis, Risk Analysis.
• Facilitated Change Management across entire process from Project conceptualization to Testing through Project Delivery, Software Development and Implementation Management in diverse Business and Technical Environments and used HP-ALM to manage user stories, used JIRA for Defect Tracking.
• Worked on API documentation using Swagger tool. Analysed domain specific API's while conducting the Interface analysis so that it interacts with the system effectively.
• Highly experienced in Designing process modelling (UML) using Use Cases, Sequence Diagrams, Collaboration diagrams, Activity Diagrams, Class Diagrams and Data Modelling.
• SQL/PL SQL: Strong SQL knowledge for querying the database and proficient in developing Tables, Joins, Data Modelling, Analysis, Verification, Cleansing, Transformation, Integration, Mapping, Extraction, Load Process from multiple Data Sources.
• Experienced with ETL Informatica Power Center and other ETL tools such as data stage and creating Database objects (Tables, Views, Stored Procedures, and Triggers etc.).
• In-depth knowledge of conducting User Acceptance Test (UAT), data quality checks using SQL, gap analysis and Requirement Traceability.
• Performed API Testing using Postman tool to check if the APIs are returning the data in JSON, XML format as defined in the API documentation.
• Demonstrated ability to perform Root Cause Analysis, consider both the long and short-term impact of proposed solutions and develop effective solutions.
• Assisted the QA team to design Test plans and Test Cases for User Acceptance Testing (UAT), Black box Testing, Functional Testing, various System Testing, Integration Testing, Regression Testing, Security Testing, Load/Stress Testing, and Performance Testing in both manual and automation testing environment and creation of Test plans, Test cases and Test scenarios for validating it against business requirements document.
• Strong communication, problem solving, organizational, interpersonal, and presentation skills.

PROFESSIONAL EXPERIENCE

Confidential, Toms River, NJ

Sr. Business/ System Analyst

Responsibilities:

• Involved in the analysis of the existing credit card processing system, mapping phase according to functionality and data conversion procedure.
• Performed Gap Analysis to check the compatibility of the existing system infrastructure with the new business requirements.
• Worked on Ad hoc processes including but not limited to import duty payments, invoice payment cancellation, check handling, invoicing contract language reviews.
• Communicated project requirement, business issues, solutions and made recommendations for implementing changes to corporate programs and corporate card related policies regarding corporate card payments, application queries and other related issues. Accumulated system requirements from various departments through surveys and interviews.
• Collaborate with business stakeholders, technology team, and vendors to conduct BRD walk through, JAD sessions, Technology grooming, IAD logs, Wireframe designing and testing business scenarios.
• Involved in Software Development Life Cycle (SDLC) documentation, such as a Business Process Description (BPD) and Functional Requirements Document (FRD) and Software Requirements Specifications (SRS).
• Set up and facilitated meetings between Electronic Fraud Mitigation department and various business partners, such as Audit, Risk, Corporate Security, and AML, to progress with projects and close Audit findings.
• Helped the Product Owner to create user stories in JIRA and prioritize them based on business value.
• Draft and prepare Suspicious Activity Reports (SARS) Conduct internal fraud investigations of retail and correspondent banking customers' account statements, cash, checks, ATM, ACH, and wire transfers by reviewing client transaction.
• Added new operations for various API’s including Account Details, Secured Account Details and Account Details Notifications like Get Account info, Get Subscriber Info, Get Account and Subscriber Info, Call Forwarding Details, Additional Subscriber Info, Prepaid Payment Details, Confirm Account Subscribers, Data Matching, Data Availability, Basic Account Info, Call forwarding Info, Create Subscription Channel, Create Account Details Subscription and Delete Account Details Subscription.
• Planned and defined system requirements to Wire Frames with Use Case, Use Case Scenario and Use Case Narrative using the UML (Unified Modeling Language) methodologies.
• Involved in providing day-to-day support for the US treasuries, Equities, Fixed Income, Bonds, and Foreign Exchange, Derivatives (Swaps, Future, and Options).
• Performed compliance projects as requested by Global Treasury/Global Treasury Operations Management.
• Involved in developing and executed several test cases and scripts with the testing team to test the API based feature extension on API testing tool Postman and performed black box and white box testing to test the system for bugs for further improvements.
• Worked on Use Case Diagrams, Activity Diagrams, Sequence Diagrams and ER Diagrams in MS Project.
• Reviewed KYC data to segment customer base in a meaningful manner .KYC Procedures utilizing a variety of independent research source.
• Responsible for gathering requirements from users in operations group and performing data mapping for the application, confirm and vacillating the requirement at time of BA testing.
• Maintained key records for purposes of Compliance review, QA/QC, and/or regulatory inquiry. Performed Data mapping, logical data modeling, created class diagrams and ER diagrams and used SQL queries to filter data.
• Validated the API and Web methods using tools like SOAP UI, Jason viewer and REST client for Engine Service, Paid Loader Service and Payment Manager Service.
• Involved in reviewing test plans and test cases and ensuring test cases reflect user needs. Also responsible for conducting user and user acceptance testing to ensure and verify system is designed according to user needs.
• Actively participate in conducting review sessions on regular basis with QA and development teams for preparing status, delivery report and client reporting.

Confidential, MO

Business/System Analyst

Responsibilities:

• Worked on Front to back office, worked with fund managers, financial advisors and technical team members.
• Gathered Fraud/AML data requirements from Net Economy and customized them for USA financial institutions such as banks and credit unions.
• Worked with PM to coordinate daily activities between applications development and Product Management.
• Functioned as the primary liaison between the business line, operations, and the technical areas throughout the project cycle.
• Wrote SQL statements to extract data from the Tables I performed extensive testing on API for ensuring accuracy of backend services.
• Assisted with project team in the whole project lifecycle phases including scope analyzing, requirements gatherings, developments and quality assurance.
• Actively participated in Conducted interviews with various business users to collect requirement and business process information using MS Visio, Requisite pro.
• Responsible for gathering requirements for transmission of all ACH (Payroll & Corporate payments), initiation of outgoing wire transfers for small business banking customers using latest Fiserv vendor product. Involved in REST HTTP standard, Domain naming standard for REST API design.
• Experience in troubleshooting CDD and WLF alert issues and working with Actimize/ Confidential Mantas/Norkom/SAS AML Professional services and identified and reported trends of fraudulent inquiries to senior management.
• Responsible for supporting back office Foreign Exchange operations by addressing system issues and requirements for new functionality.
• Identified, researched, realized, investigated, analyzed, defined and documented business processes and Use Case Scenarios.
• Used JIRA to generate and maintain the artifacts such as Product backlogs, Sprint backlogs, user stories, Impediments list, tasks, and defects.
• Involved in Managing Data modeling project from Logical design and implementation of Sybase Database
• Designed and developed all Use Cases and UML models using Rational and Visio.
• Assisted project team in preparing Functional Specification Document (FSD), developed non-functional requirements, and documented Business Requirements Document (BRD).
• Prepared detailed design documents to translate business process effectively for developers and product managers using MS Visio.
• Using Shared Containers and creating reusable components for local and shared use in the ETL process.
• Participated in the logical and physical design sessions and developed design documents.
• Played a key role in the planning, testing, and implementation of system enhancements and conversions
• Extracted data from Confidential database with MS Access, and performed SQL query, data analysis and verification.
• Involved in Risk Assessment for each project. Extensively performed UAT, Reported all bugs and defects to the development team.
• Worked with the clients on final signing process in the User Acceptance Testing (UAT) stages.
• Served as team liaison and driving deliverables on all special regulatory change projects and process enhancements for the team.
• Collaborated with the QA team to ensure adequate testing of software both before and after completion, maintained quality procedures, and ensured that appropriate documentation is in place.

Confidential, Yonkers, NY

Business/System Analyst

Responsibilities:

• Involved in the analysis of the existing credit card processing system, mapping phase according to functionality and data conversion procedure.
• Performed Gap Analysis to check the compatibility of the existing system infrastructure with the new business requirements.
• Conducted JAD sessions with management, SME, vendors, users and other stakeholders for open and pending issues.
• Involved in Reviewing the API specification with different stakeholders like API provider team and business owner.
• Involved in preparing tenant invoices, processed payments, and performed monthly reconciliations.
• Planned and defined system requirements to Wire Frames with Use Case, Use Case Scenario and Use Case Narrative using the UML (Unified Modeling Language) methodologies.
• Created Use Case Diagrams, Activity Diagrams, Sequence Diagrams and ER Diagrams in MS Project.
• Assisted in the development, design and implementation of new relational or multi-dimensional databases, including the analysis of user needs.
• Utilized SQL queries for data validation and report generation; worked with XML, Json, SOAP UI, SOAP REST and JIRA.
• Created and managed project templates, Use Case project templates, requirement types and traceability relationships in Requisite Pro.
• Involved in developing Systems Specifications document to define the impact of the new requirements on the existing system.
• Involved in Performance Measurement to develop measurable indicators that can be systematically tracked to assess progress made in achieving predetermined goals.
• Responsible for gathering requirements from users in operations group and performing data mapping for the application, confirm and vacillating the requirement at time of BA testing.
• Worked closely with the QA and testing team and assisted them with creating various test scenarios and test cases for User Acceptance Testing to ensure that the system provides business value and caters end user needs and tested API using POST, PUT, GET, DELETE on API testing tool Postman and documented the same.
• Involved in performance measurement of ongoing data collection to determine if a program is implementing activities and achieving objectives.
• Co-ordinate User acceptance testing (UAT) performed by the business users.
• Involved in reviewing test plans and test cases and ensuring test cases reflect user needs. Also responsible for conducting user and user acceptance testing to ensure and verify system is designed according to user needs.
• Involved in conducting review sessions on regular basis with QA and development teams for preparing status, delivery report and client reporting.

Confidential, Tampa, FL

Business Analyst

Responsibilities:

• Worked with Fixed Income, Bonds and Bond Trading Cycle, Bond Pricing, Equities, Trade Cycle, Derivatives (Options and Futures), Portfolio Management, Sales and Marketing.
• Collaborated in building a business analysis process model using Rational Rose, RequisitePro, and Visio.
• Involved in business system analysis of customising the BPS Risk Management product with involvement through the whole SDLC.
• Constant interaction with Capital Market business users for job shadowing, understanding certain issues which I need to deal with for completing Proof of Concept and BRD.
• Involved and reviewed TSQL/SQL queries and stored procedures to process, analyze and implement data integrity initiatives for various business units.
• Involved in documenting detailed Functional Requirement Specification based on Basel regulatory requirements by using Power Designer.
• Involved in extensive analysis on security trading cycles; provide consulting on financial disclosure, regulatory and compliance issue.
• Created Business Requirement Document (BRD), Functional Requirement Specification (FRS) document, User Requirement Specification (URS) and Change Request (CR) document for system application development.
• Gathered user and business requirements through interviews, surveys, prototyping and observing from Fixed Income Portfolio Managers/Advisors. Stored and modified requirements in MS Word.
• Designed and developed Use Cases, Activity Diagrams, Sequence Diagrams, and OOD using UML.
• Involved in performing requirement analysis, went through all the use cases and issue logs.
• Provided clear and concise technical documentation regarding requirements management plans, Technical Requirements, supplemental Requirements, Test Plans and Test Cases.
• Executed several Optimized queries in SQL on this data.
• Used Requirement Traceability Matrix (RTM) for mapping requirements to test cases using JIRA.
• Involved in documenting detailed Functional Requirement Specification based on Basel regulatory requirements by using Power Designer.

Confidential, Chicago, IL

Business Analyst

Responsibilities:

• Interacted with Business Users to conduct thorough Requirements Analysis.
• Involved in interactions with the Subject Matter Expert, Project Manager, Developers, and the End-Users.
• Worked on activities with project manager and various other teams using MS Project.
• Interacted with other Business Analysts for designing and implementation of Use Cases and Test Plans.
• Involved in developing Logical and Physical data models that capture current state/future state data elements and data flows using Erwin.
• Involved in reviewing test plans and test cases and ensuring test cases reflect user needs. Also responsible for conducting user and user acceptance testing to ensure and verify system is designed according to user needs.
• Worked on SDLC, Business analysis, GAP analysis and Quality Assurance of application software in agile framework.
• Helped in testing activities by developing Test plans, Test cases, Use Case Scenarios using JIRA.
• Assisted in on-going process improvement efforts to ensure Test Planning, Execution, and Reporting is effective, efficient, standardized, coordinated, and integrated.
• Assisted the Senior Business Analyst in writing Functional Requirement Specifications (FRS) and User Requirement Specification (URS).
• Involved in developing Test Plans and Test Cases according to Business Requirements.
• Acted as User Acceptance Testing coordinator, monitored business testing, and interfaced with the development team regarding defect status and fixes on a daily basis.
• Involved in generation and execution of SQL queries.