SUMMARY

• Analytical and adept at resolving complex systems and messaging (TIBCO EMS and Confluent Kafka) related technical problems. Installed, configured and administering Confluent Kafka cluster in Dev, UAT, PROD and DR servers, Critical thinker with Customer focused consistently exceeds customer satisfaction and performance standards.
• Over 18 years in organizational and technical problem - solving skills.
• Well-developed people skills with higher emotional intelligence, in dealing stressful situation with mission focus.
• Works well in team environments and displays strong work ethic. Provide innovative solutions to end-users.

TECHNICAL SKILLS

Operating Systems: Windows, MacOS, Linux (RHEL, CentOS, Ubuntu, SuSE), Solaris, AIX. Good

Programming Skills: Java, Shell Scripts.

Cloud and Distributed Computing: Docker, Google Cloud, AWS, Azure, MapR.

TIBCO Messaging Products: EMS, RV, FTL, Kafka

Open Source Products: Confluent Kafka, MongoDB and Kubernetes, NiFi. Solid working knowledge SSH, SSL/TLS, TCP/IP, HTTP/HTTPS, DNS, SMTP

BI Tools: Alteryx Designer, Alteryx Server Administration

PROFESSIONAL EXPERIENCE

Confidential, Charlotte, NC

Application Architect III

Responsibilities:

• Done Capacity planning and Sizing for Confluent Kafka (5.3)Cluster
• Configured, managing three node cluster in POC and five/seven node Kafka Cluster in Development, UAT/Production and DR servers.
• Successfully secured and implemented SSL for the Confluent Kafka cluster
• Done POC for Kafka Producer and Consumer over SSL/Non-SSL using Java.
• Providing expertise in Kafka brokers, zookeepers, Kafka connect, Rest proxy, Kafka Control center, Schema Registry, MQTT Proxy, KSQL and Replicator between PROD and DR servers.
• Involved in Confluent Kafka Administration and Operation in Development, UAT, Production and DR Servers for a five node Kafka Cluster.
• Defined Kafka topics/partitions with Avro schema.
• Configured AD configuration using JAAS module
• Configured replicator between PROD and DR clusters.
• Strong exposure to Alteryx Designer/Server and Zaloni Data Lake products

Confidential, Chapel Hill, NC

Senior/Tech Lead

Responsibilities:

• Actively managed customer expectations in relation to support work for TIBCO Messaging products EMS, RV, FTL, KAFKA through WebEx/Zoom meeting
• Designed & implemented by configuring Topics in a new three node Kafka cluster for POC on AWS.
• Successfully secured the Kafka cluster with SSL on AWS
• Implemented Kafka Security Features using SSL.
• Used Kafka connecter over SSL between FTL and Kafka to transfer messages from TIBCO EMS to Kafka via FTL servers on AWS
• Collaborated with L3 support and other Technical Support teams to address problems spanning different support areas like BW, AMX, HAWK, TRA, BPM, mainframes, etc.
• Built and maintained test environments for troubleshooting and testing
• Logged and Tracked issues within Sales Force CRM solution including research, customer communication, and updates as the problems are being worked
• Maintained ownership of customer reported issues until resolved
• Worked with other engineers and developers to develop creative solutions for our customers, including product fixes
• Deployed FTL containers in AWS, GCP VMs and tested. Installed three node Kafka cluster on AWS.
• Worked with existing support team and developers to provide resolution to customer issues.
• Wrote knowledgebase articles, if the solution is a new.

Confidential

Performance Test Engineer

Responsibilities:

• Analyzed scalability, throughput and load testing metrics against test servers
• Assisted in designing, developing and reviewing test processes
• Collaborated with development teams and production teams to ensure a process of continuous improvement for our IoT products and development processes
• Communicate with project managers, product owners and business analysts to accurately report performance test status
• Compared and contrasted system performance with varying levels of physical resources (RAM, CPU cores, Disk caches, Network) and compute nodes
• Created and executed performance test scripts

Confidential, Rockville, MD

Production Support Engineer

Responsibilities:

• Advises and works with user departments to resolve specific problems or make changes in programs, computer applications, capabilities, alternative programming approaches, limitations, etc.
• Analyze, manage and coordinate new technology releases with the team, working closely with business partners to ensure timely complete of releases
• Cross-trains as back-up for development and maintenance
• Collaborate with distributed teams across the globe on application architecture design and decision-making
• End-end Incident tracking and client follow-up, including post-mortem
• Ensure timely completion of releases, for Consumer portal websites with the highest quality and least defects; and identify application performance and process improvement initiatives and implement the same in consultation with project manager
• Perform miscellaneous support activities as requested by Management
• Strong participation in production support and enhancements.

Functional Test Engineer

Responsibilities:

• Daily & weekly updates on the progress of test items handled
• Identifying infrastructure related issues during functional and non-functional test phases
• Identifying system functional errors of our client’s applications based on the expected design of these applications