SUMMARY

• Strong understanding of SDLC process like Waterfall, and Agile methodologies
• Conduct workshops with Business, Client IT and Cross Functional Enterprise partners for the walk - thru of the Test Strategy, T est plan and T est scenarios to provide end-to-end testing solution
• Interpreting business requirements, business processes, and technical architectures and designs and providing QA solution
• Partnered with the business and stakeholders to meet the needs of the overall UAT process
• Coordinated with QA and unit test resources to optimize testing, isolate bugs and issues, and tracks defects
• Coordinated with business users and UAT resources to strategize and plan UAT effectively and decrease redundancy
• Lead the preparation of UAT Test Scenarios and Cases and ensured the UAT review and signoff and Go/No Go for pre and post production releases
• Experience in Test Planning, Test Strategy preparation, Test Scenarios and Test Cases Design, Test Data Setup, Defect Management, Test Traceability Matrix and Test Reports
• Experience in Functional testing, System testing, Smoke testing, Integration testing, End to End Functionality testing, Regression testing, Back-end testing, and supporting User-acceptance testing(UAT)
• Experienced in preparing training documents to be used in User training and coordinated user training sessions and made sure that the users are familiar with the application
• Responsible for planning unit testing and run load-based tests on the applications to ensure heavy traffic is accommodated
• Setting up Stock Transfer Orders - both Inter and Intra Company Transfers
• Pragmatic problem-solver, a serious commitment to accuracy and quality without compromising on quantity while meeting the goals; demonstrated skills in managing the resources and achieving the target in-time
• Responsible for providing QA Estimates, Task Allocation and involved in Project Resource Management
• Experience in defining Acceptance Criteria, identifying Test Metrics, preparing Test Reports and presenting Test Progress Reports to the management
• Strong quality and Auditing, facilitator & motivator fostering an atmosphere that encourages highly talented professionals to attain excellence. Created, assembled, motivated, mentored and lead cross-functional teams by fostering a positive challenging and fun work environment resulting in high productivity
• Involved in Defect Analysis and preparing Root Cause Analysis documents to avoid any issue in further Test phase and releases
• Management of defects and help development teams focus on high priority/severity fixes & Deferrals within SLA’s
• H andled challenging roles and managed task allocations, monthly and Quarterly report preparation of the project and familiar with the project management tools and terminology
• Result-driven individual with multi-faceted competency, well-developed communication skills and strong leadership skills with an ability to interact with business users and lead business projects.
• Ability to multi-task and willing to adapt to changing requirements in a fast paced work environment.
• Accustomed to working within deadlines in a competitive environment and delivering quality test deliverables.
• Strong Analytical and Communication skills coupled with ability to achieve complex test objectives under strict timelines.
• H andled testing involving multiple vendors including client business and other vendor parties.
• Diversified IT experience and has been working and gaining expertise on various applications like SAP SD, Manhattan Active Omni, PKMS, Inventory Visibility, Henri Bendel APTOS - POS and Sales Audit, JDA Demand and Fulfillment, Siebel CRM 7.8, Siebel CRM 8.1 and Open UI, Accruent, IVR- CTI Integration, Ceridian-Day force, and Web based applications

PROFESSIONAL EXPERIENCE

Confidential

QA Lead

Responsibilities:

• Leading the onsite-offshore testing team
• Lead the team in all the phases of the testing and handle the issues and concerns
• Document/communicate key decisions, open issues, case studies, process and functional requirements
• Understanding client key business drivers, problem areas & articulate to all stakeholders
• Involved in creating the Test Strategy and provided estimates and resource planning inputs.
• Creating Stock Transfer Orders and perform outbound deliveries
• Validate Goods Receipt and Invoice documents
• Co-ordinate with the team in allocating the tasks and follow up with the functional /Dev team for resolutions
• Coordinate between the test team members and functional/technical teams for all the test phases
• Coordinating between multiple application test teams to ensure End to End Integration testing
• Developed test scenarios and test procedures based on the business requirements
• Responsible for the defect management and re-tests after the defects were fixed
• Involved in creating the Test Strategy and provided estimates and resource planning inputs for independent modules
• Understand the new Active Omni system, to test the E2E process involving various systems like Active Omni, web application, Order fulfilment system, Tax validation, SAP PIPE validations for store transactions
• Gathering the requirements and understanding the scope.
• Determining the scope of validation and their dependency through relations with Various applications involved in the project
• Responsible for testing the end to end Business Processes related settings
• Reviewed the Business and functional requirement documents and identified Test scenarios
• Provided the functional support to technical team in fixing and developing new enhancements.
• Utilizing Test tools (HP ALM), Test Environment configuration and management and Test Data management skills
• Interpreting business requirements, business processes, and technical architectures and designs and providing QA solutions
• Determining the scope of validations for ecommerce and its downstream applications testing
• Hold Defect Triage meetings to discuss on the defects and get it to closure.
• Document any problems, and work with the project team to resolve problems identified during the tests proactively.
• Testing using Control M scripts
• Preparing SQl queries to assist in the testing process using MySQL
• Perform Database comparison and Table level validations using SQL scripts
• Test Design and Execution for System Testing, System Integration Testing and End to End Testing
• Giving walkthrough to various client/business users and help them understand the application
• Preparation of QA Estimates for each of the systems involved.

Confidential

Test Lead

Responsibilities:

• Preparation of QA Estimates for each of the Billing projects and IVR systems involved.
• Test Strategy, Test Plan and Test Scope documents preparation
• Test Design and Execution for System Testing, System Integration Testing and End to End Testing
• Pre SIF and Post SIF execution and quality comparison
• Test Execution and alignment across different integrated applications to ensure end to end test coverage.
• Responsible for understanding and analyzing the functional processes and business scenarios for each of the systems and applications involved
• Understanding business requirements and Functional Design documents to frame the test scenarios.
• Preparing Test Traceability matrices.
• Developed test scenarios and test procedures based on the business requirements.
• Analyzing other downstream and upstream systems.
• Testing the CMLS flat file loads into the Siebel systems.
• Responsible for entering defects into the defect management system and performing re-tests after the defects were fixed.

Confidential

QA Lead

Responsibilities:

• Test Design and Execution for System Testing and System Integration Testing.
• Test Execution and alignment across different integrated applications to ensure end to end test coverage.
• Performed extensive Regression testing for the Patch upgrade project after the patch was released for the existing defects.
• Responsible for understanding and analyzing the functional processes and business scenarios.
• Understanding business requirements and Functional Design documents to frame the test scenarios.
• Preparing Requirement Traceability and Test Traceability matrices.
• Developed test scenarios and test procedures based on the business requirements.
• Executed System Integration test scripts by verifying the mapping of the source and target systems.
• Responsible for entering defects into the defect management system and performing re-tests after the defects were fixed.
• Documented all testing processes based on their importance or priority for the purposes of risk assessment during UAT testing phase.
• Due to short timelines interacted closely with the business analysts and the developers in ensuring an early and smooth resolution of all defects that were raised.