SUMMARY

• Recognised high - impact IT professional commanding over 20 years’ experience in the area of Software Quality Assurance, Digital Transformation, Agile,DevOps Implementation, Delivery Management, Program Management and Software Development.
• Enriched experience spanned across Confidential, Banking and Financials, Telecom domain for industry leading companies - Chase, ABN AMRO, Anthem,Humana, Confidential, McAfee, Confidential .
• Proven success in managing multiple large-scale projects and multi-phased, complex migration that addresses technology, people/organization, and process change across matrix environments.
• Excellent track record of delivering results within scope, budget and time. Expertise in building a powerful blend of software testing strategy, business acumen, Testing Automation framework, Solution Accelerators and Utilities.
• Champion multiple Leadership roles at various levels such as Program Management, Line/People Management., Vendor Management, Financial planning/Budgeting,
• Leading strategic Confidential member acquisition migration project and rebuilding NextGen Enrollment channel project in current Anthem assignment.Institionalised Integrated Quality Assurance (IQA) model combined SIT and UAT operations, Set up captive testing team to build inhouse capability which is resulting in reducing testing reduandency, vendor dependency along with Cost saving of $2M annually.
• During previous assignment as Cognizant Testing Leader for Humana- Set up Testing center of excellence focusing on Technology, Process and People for Claims area, modernized migration program, developed numerous solution accelators related to Test Data Management and Test execution to reduce testing cycle time, Managed SLA based Testing engagement for online enrollment channel. Expanded Cognizant testing footprint from 25 to 200+ team spanned across all Humana Business units with revenue of 12M
• Lead legacy Dorado to Quicken Mortgage Loan migration program, SLA based Test Automation Framework and script development for 4k test cases, IT implementation of well known HOEPA,HMDA and HARP regulations for Chase Bank.
• Lead Access Online Payment Management Testing program for Confidential . Customer migration due to ABN AMRO and RBS bank Split, Enhanced Reporting Capabilities, SEPA DD regulation act.
• Among Core team to set up Testing unit for T-System - Captive unit for Confidential . Successfullly set up Automation and System Integration testing capabilities focused on Operational Support Syetem(OSS) business function.
• Posses excellent Product Testing experience for McAfee, Confidential and Endim products during initial phase of career.

TECHNICAL SKILLS

Programming Languages: C, Java, Python

Scripting Languages: Javascript, VB Script

Database: Confidential, MS SQL Server, MS Access

Automation Tools: Unified Functional Test (UFT), Silk Test, Load runner

Data science with Python: Numpy, Scify, Pandas, Machine Learning 

PROFESSIONAL EXPERIENCE

Confidential

Responsibilities:

• Offer extensive support to the corporate vision of structuring a richly networked ecosystem, which would create new opportunities for growth and innovation
• Partner with stakeholders to develop Modernized Migration initiatives considered as the key building block to promote Anthem’s strategic objectives; these Modernized Migrations utilizes a balanced approach to spread delivery risk across the enterprise and alleviates over-burdening peak periods
• Champion the migration projects for the Enrollment and Billing business division which broadly encompasses Membership Enrollment,Billing, Member communication (Letters and Reports, ID cards) and Vendor Feeds

Associate Director

Confidential

Responsibilities:

• Coordinated the Modernization Program, which includes multiple aspects of changes regarding web-based user interface and IBM based business process management for Claims intake, Claims processing and Claims auditing functions.
• Reputed for leading the implementation of a web-based user interface to replace mainframe screens which optimized the user experience and improve the productivity of the claims processing operation
• Led the transformation of approximately 2300 mainframe screens of various claims processing functionalities into the web-based user interface
• Set up Testing Center of excellence for Humana Claims organization.
• Lead Agile and DevOps Implementation, SLA based testing engagement for online enrollment channel

Confidential

Responsibilities:

• Directed Cognizant as a leading top service provider into a strategic partnership with JPMC to transform Loan Origination platform Migration from legacy Dorado to Quicken loan platform for Mortgage loans.
• Masterminded the strategic initiatives of Testing framework and development of 4K testing automation.
• IT implementation of well-known HOEPA, HMDA, and HARP regulation acts.

Payment Management Program

Confidential

Responsibilities:

• Earned a reputation for enhancing and providing strategic support for ABN-AMRO transactional banking applications.
• Developed Access Online which is a channel for initiating payment transactions routed to mid-office and back office for further processing for efficiently catering for the business needs of Corporate and Financial Institutions
• Coordinated and supervised the Cash Management IT solutions of the business while equipping Access Online users the competent ability to initiate and authorize a range of payment types in all major currencies as well as manage user rights from anywhere in the world
• Oversaw the successful execution of the ACOL project consisting of 4 main applications such as Central user Administration (CUA), New user Administration (NUA), Online Payments (OPP) and Access Reporting (AXR)
• Responsible for fixing deferred bugs from earlier releases, Non-functional requirement and usability changes for A1, A2 and A3 releases
• Recognized for facilitating the major releases handled during this tenure including
• • Dolly F1.2 - Client Migration release between the split of client RBS and ABN AMRO NL banks, after legal separation replica of Existing ACOL is created for ABN AMRO NL.
  • AXR 1,2 and 3 Releases - “Access Reporting” application providing complex and well-structured reporting data to clients
  • SEPA DD Release - Implementation of SEPA Direct Debit compliance in AOL application

Project Manager

Confidential

Responsibilities:

• Supervised and mentored a high-performing Systems Integration Testing ( SIT) Team consisting of 13 sub-areas in delivering functional and automated testing, support services including Order Analysis through SAP system, test data creation and order settlement
• Demonstrate mastery in managing Operational Support System (OSS) involving the development of Service orders from multiple entry channel including CRM system, facilitating service order analysis through SAP systems as well as service order fulfilment through mainframe system

Software Quality Analyst

Confidential

Responsibilities:

• Accomplished in utilizing Space Expert, DB X-Ray, and SQL Explorer modules for monitoring processes
• Ensured that the product helped DB Administrator in their routine tasks like Database creation, Database Migration while being supported on AIX, Solaris, Linux and Windows OS platforms with DB2 UDB v7.2 and v8.2
• Exceeded corporate expectations in performing requirement analysis, test planning, test design, test execution, test automation framework design, defect reporting and tracking.
• Proficient in utilizing silk test for test automation script design and execution

Project Engineer

Confidential

Responsibilities:

• Automated, simplified and optimized the credit processing operations through successful execution of the ALS COM project which eliminated the paper flow
• Responsible for various functions encompassing requirement analysis, test planning, test design, test execution, defect reporting and tracking.
• Facilitated the test automation process by utilizing WinRunner for the script design and execution security