SUMMARY

• Customer focused JD Edwards Business Systems Analyst/Consultant with 20+ years experience in recommending, implementing, testing, supporting and optimizing business applications in support of distribution and supply chain (EDI). Consistently rated high with customer satisfaction surveys completed by end users and management.
• Very effective at ensuring the satisfaction of the company's largest clients through efficient and competent performance.
• Functional areas of expertise include EDI, Transportation Management, Advanced Pricing and Preferences, Distribution (Sales Order Processing, Inventory Management), Procurement.
• in Solution Architecture including detailed process documentation (“as is” and “to be”), modeling proposed solutions in the test environment as well as detailed functional design of complex custom specifications as required.

PROFESSIONAL EXPERIENCE

Independent JDE Consultant

Responsibilities:

• Remote JDE Functional Distribution Consultant - Provide functional JDE support as requested by my clients.
• Please see remainder of resume for highlights of skillsets and contact me to discuss your specific requirements.
• Note: At this time, all work must be 100% remote.
• Senior Applications Consultant - JD Edwards Distribution (EnterpriseOne 8.10, 8.11, 8.12, 9.0, 9.1 and 9.2). Specialties include EDI and Transportation Management. Performed multiple complex full cycle EDI and Transportation Management implementations as well as standard Order to Cash and Procure to Pay.
• Well regarded as one of the top consultants in the company especially in the areas of EDI and Transportation Management, including Transportation Advanced Preferences.
• Very well received by clients and able to quickly engage and become a welcome member of implementation teams.
• Partial list of accomplishments: EDI Mapping from legacy into system 47; Complex EDI ASN mapping including S O T P I K Q; Custom Functional Spec writing for detailed EDI and Transportation requirements that weren’t handled out of the box; Troubleshoot and resolve nebulous issues with failing EDI transactions; Map out and implement complete transportation solutions based on the requirements of multiple distribution centers handling shipping in multiple different ways (i.e. small package with tracking, LTL, TL, loads etc); Detailed setup of transportation rates in E1 which include multiple freight classes and LTL weight/mile breaks; Mapped EDI 850(Inbound/Outbound), 855(O), 810(I/O), 856(O), 832(O), 852(O), 869(I), 870(O), 940(O), 943(O), 944(I), 945(I), 997 and some other more obscure transaction sets.
• Always able to dive in and understand a new transaction set never before seen.

Confidential

Responsibilities:

• JD Edwards Distribution responsible for all phases of implementing JD Edwards EnterpriseOne software.
• Worked specifically on one large implementation as part of a team of over 100 consultants. Supported Order to Cash and Transportation Management.

Confidential

Responsibilities:

• JD Edwards Distribution (EnterpriseOne 8.10, 8.11, 8.12 and 9.0).
• Responsible for configuring client needs with solutions for the clients' optimal performance.
• Very thorough in analysis and thinking through issues, requirements and setup.
• Earned the confidence and respect from all levels of personnel from clients and managers in the course of successful project implementations.
• Worked on two successful full cycle implementations. Also worked on various side projects including UPK development and training, writing functional specs, testing code, interfacing with programmers and end users; documenting process flows and business process improvement.

Confidential

Responsibilities:

•  Responsible for selling legal service plans, recruiting, training and motivating new sales associates.
• Achieved Bronze Executive Director level, which is achieved by less than 1 percent of associates.

Confidential

Responsibilities:

• Responsible for total support of critical software and hardware for logistics, financials and manufacturing. Primary software supported was JD Edwards Oneworld XE, Agilisys Autorelease, Autoscan and Automap, and MAS200.
• These applications are critical to the company being able to produce the right number of products at the right time and get them delivered to the customer. Areas of support include software and hardware installation, updates, upgrades and quality assurance; end user support at all levels; interfacing with end users and programmers to successfully fix bugs or implement enhancements; periodically surveying users for desired enhancements and interfacing with management to determine which enhancements would be most beneficial; training end users in both one on one and classroom environments.

Confidential

Responsibilities:

• as above but on a consulting basis - NGK was a major client of HGO.
• Additionally responsible for supporting other clients of HGO in business and other applications as well as software and hardware installation, troubleshooting and general help desk support.
• Consistently recognized for high levels of customer satisfaction and quality of support. NGK offered a fulltime position to me based on the quality of my work.