Computer Engineer Resume
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Moorestown, NJ
SUMMARY
- I am a skilled System Engineer with over 10 years’ experience in installation, decommission, configuration and troubleshooting mostly servers, some switches and routers .
- I have experience with server upgrades along with cable installation.
- I am looking to challenge myself as well as enhance my skillset with an established organization while furthering my career.
- Outstanding Teamwork and Leadership skills
- Ability to complete a project from start to finish and support with documentation
- Excellent ability to identify and resolve problems
- Highly self - motivated and driven to succeed
- Customer Satisfaction is a priority
- Many Client Delight rewards from satisfied customers
- Travels willingly to global data centers as needed
PROFESSIONAL EXPERIENCE
Computer EngineerMoorestown, NJ
Responsibilities:
- Onsite engineer at DXC Data Center
- Temporary position as Data Center Manager for 2 months at Xerox Data center (Georgia)
- Handle all installs/decoms done in the data center
- Project Manage data center relocations/consolidations
- Responsible for providing onsite system diagnostic and analytical support to customers.
- Hardware support for a two-story data center covering a wide variety of equipment:
Confidential PowerEdge servers, Confidential - Confidential ProLiant servers, Confidential xSeries Equipment, Confidential pSeries Equipment, Confidential iSeries Equipment (AS/400), Confidential zSeries Equipment (Mainframes), Confidential Tape and VTS Library’s, EMC Clarion Storage, EMC Symmetrix, EMC Connectrix, EMC Celerra VBlock Cloud, Confidential - Confidential 9000 Unix, Confidential routers and switches.
- Understanding of different OEM equipment with the ability to understand new products and concepts
- Hardware upgrades/builds, Assigns/maintains ticket que for region
- SAP Tester/instructor
- Train all new hires/ Jr engineers
- Approve time/Expenses/Parts request
- Order/Ship/Receive parts, Responsible for inventory auditing across region
Confidential, Newark, DE
Media Specialist/Print Operator
Responsibilities:
- Print checks, stubs, W-2's, invoices and daily reports for DuPont clients
- Provides quality control
- Meet daily service level agreements with clients
- Monitor/Resolve all problem tickets
- Recognize hardware issues and place service calls to the proper vendor
- Escalate all problems within Tape Operations to site manager
- Maintain departmental procedures
- Respond to customer inquiries pertaining to specific accounts
- Perform all tape mounts in a timely manner
- Generate and pull scratch lists for all clients
- Perform offsite tape handling procedures (Secure Sync). Issue JES3 and MVS silo commands as needed