SUMMARY:

• Over 10 years of Software Quality Assurance (QA) and testing experience to include UAT, functionality, reliability, usability, compatibility, regression, stress, Load testing, performance testing, and smoke testing on various software and applications
• Developed test scripts; managed test activities; performed test execution; verified and validated test results to ensure achieving high quality and to satisfy requirements
• Performed data extraction and failure analysis to identify root cause of issues for troubleshooting
• Installing, updating, and maintaining test environment
• Passionate about quality and drives results
• Experience working in all phases of software development life cycles; waterfall and agile methodologies
• Experience testing website, medical device, mobile/tablet device
• Experience testing on multiple platforms (iOS, Android, Windows, Mac)
• Experience in UI testing
• Experience in automation (NeoLoad, Selenium, QTP)
• Experience logging bugs and writing test cases
• Team player who can interact across various departments

TECHNICAL SKILLS:

Tools: Wireshark, Flying Squirrel, Putty, VMware technology, Silk, QTP, HP Quality Center, Spoon, Spark 2.5.8, ActiveCollab, IBM Lotus Sametime, VisualPAC, Python

Database: SQL Server Management Studio, SQL Server 2005/2008

Operation System: Win 95/98/2000/NT/XP/Vista/7, MacOS

Test Platform: Window, Client Server, Web, iOS, Android

Defect Tracking: Bugzilla, TFS

WORK EXPERIENCE:

Confidential, San Diego, CA

Software Quality Assurance Tester

Responsibilities:

• Created Consumer account, Business account and Credit card using with the tools Oasis, FDR & Mainframe
• Processed mapping for Current stage Teller 3 system
• Created test scripts and validated UAT test result in Quality Center

Confidential, San Diego, CA,

Software Quality Analyst

Responsibilities:

• Confidential ’s customer is the US Government’s, General Service Administration (GSA) dat maintains and enhances a large government web portal. The Project is called Assisted Acquisition Services Business Systems (AASBS). The enterprise web application is moving into the cloud. Software is tested to make sure dat all the functionality requirements will be operational when it is moved into the cloud.
• Validate software systems and configurations to ensure dat it meets functional and user requirements
• Apply automated and manual regression based testing to test functionality and usability of software applications
• Follow user stories, writing test cases, update in meetings, document results
• Work experience with Selenium
• Work experience with NeoLoad for Performance testing

Confidential, San Diego, CA

Software Quality Analyst

Responsibilities:

• Government and military web application thorough manual testing on GTSCMIS. The Global Theater Security Cooperation Management Information System (GTSCMIS) is a web based management information system dat provides a comprehensive, real time picture of U.S. Security Cooperation (SC) activities worldwide, providing users the ability to view, track, plan, manage, and assess Theater Security Cooperation (TSC) activities across a Command, a Service, or Agency in the regional or global areas of responsibility. Depending on the User Types, different functionality was assigned.
• Involved in the complete QA lifecycle activities like pretesting phase, acceptance testing phase, Regression and an User Acceptance testing
• Ensure compliance with general programming best practices and accepted web standards.
• Maintain database of software defects using Team Foundation Server

Confidential, San Diego, CA

Mobile Device Testing Engineer

Responsibilities:

• Perform functionality, regression and testing of new software releases
• Specify optimized test coverage to meet adequate purpose
• Execute and analyze tests for immature SW, complex products and first time features
• Report trace and analyze errors and create visibility of fatal own area errors by providing clear understanding of end user symptoms

Confidential, San Diego, CA

Software Quality Analyst

Responsibilities:

• Worked with the MA team to implement a software Quality Assurance (QA) program dat supports software products and services for CANES
• Failure Analysis and data extraction identifying root cause discrepancies
• Enforce formal test executions to comply with requirements, test plans and procedures
• Supports development of software test standards and methods, witnesses software tests, and review test reports
• Maintain database of system failures and red - lines for engineering change requests
• Approval or rejection of SW reports and results before final customer submission
• Completion of approval and verification of SW testing for accuracy
• Supported software QA for software development programs and associated documentation

Confidential

Software Quality Assurance Tester

Responsibilities:

• Functionality, regression and smoke testing on various WEB based applications to include ecommerce, Internet browsers, Day Web Content Management, and FAST
• Mobile/tablet device compatibility testing with iPhone, Windows phone, Android phone, Blackberry, and iPad
• Security testing of SQL injection, XSS (cross site scripting), HTML encoding values from database and Query string manipulation
• Client emails performance comparison testing to include Microsoft Outlook, Apple Mail, Hotmail, Yahoo, and Gmail
• Analyzed data to ensure none record duplication
• Data handling, data validation, front and back-end database testing
• Defined test scope and coverage, to ensure final products conformed to standards

Confidential

Software Verification and Validation (V&V) Engineer

Responsibilities:

• Reliability tests with 3rd party software, hardware, and networking solutions
• Backup/Restore SQL server database data
• Installed software/firmware on new software build
• Tested Software Verification and Validation with guidelines to ensure FDA requirements
• Identified and reported issues in the lab environment to facilitate troubleshooting
• Reported defects observed during the various phases of the software testing with detailed analysis and logs
• Performed regression and testing of new software releases

Confidential, San Diego, CA

Software Quality Analyst

Responsibilities:

• Developed test cases for software and firmware features and functionality and performed test execution
• Liaised between end users and firmware engineers to understand, develop, and validate tests
• Managed the system test units, software and firmware configurations
• Identified, analyzed, and documented defects, malfunctions, errors, and inconsistencies in software and firmware program functions, outputs, online screens, and content
• Ensure efficient operation of production services after implementing regression prevention
• Identified, tracked, and analyzed test results for discrepancies

Confidential, San Diego, CA

Software QA Test Engineer

Responsibilities:

• Developed test cases and tested e-commerce and WEB based applications for the healthcare industry
• Identified and reported bug/errors and verified them fixed
• Worked with CM, Developers and Designers to update Confidential ’s website content implementing CM tool (Perforce)

Confidential, San Diego, CA

Software/Hardware Tester

Responsibilities:

• Verification testing of Iomega Backup (Ditto Max/Pro/Value Pack) and Iomega Clik Applications
• Configured and tested software component to aid product testing. Performed failure analysis on drives, subsystems and software to enable continuous improvement feedback loop. Extracted and processed test data for analysis
• Supported Research and Development, Marketing, and Manufacturing teams of existing and future Iomega products through all aspects of the product life cycle starting with design, development, testing, release to manufacturing for pilot build, final release to manufacturing, and engineering changes required after final release to manufacturing
• Developed and tested software masters for CD, floppy and web releases