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Sr. Technical Quality Control Analyst Resume

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Dearborn, MI

SUMMARY

  • Senior Software Quality Assurance Analyst with more than 6 years’ experience in Manual, Automation and Mobile app testing.
  • Experienced in Functional, System Integration, UAT (User Acceptance Testing), Regression Testing and Software Development Life Cycle (SDLC).
  • Trained and coached team members in agile methodology; worked with cross - functional teams of business users, SMEs, QA analysts, and developers.
  • Good communication skills, detail oriented, motivated to work independently as well as in a team that has rapidly changing priorities. Ability to learn new software techniques/tools quickly.

TECHNICAL SKILLS

  • Policy Center & Billing Center; Guidewire ; P&C
  • Project Methodologies (Agile, Waterfall), Scrum
  • Insurance, Banking, Digital, e-Commerce domain
  • Web/Mobile/Desktop/App testing
  • Confidential Win SQL, SQL Developer, Mainframe
  • Salesforce and AEM based applications testing
  • SOAP UI; XML file validation; Basic JavaScript
  • Mobile App, Document & Post production Testing
  • Confidential ALM, Version One(Agile Test Management)
  • MSOffice; MS SharePoint; Service Now
  • Develop Test Strategy & Plan
  • Document Testing; D Confidential base and Reporting Tools
  • Strong Written and Verbal Communication
  • Test estimation, planning and reporting

PROFESSIONAL EXPERIENCE

Sr. Technical Quality Control Analyst

Confidential, Dearborn, MI

Responsibilities:

  • As test lead for AAA mobile app, I created new testing templates and moved AAA Mobile App testing from Confidential ALM to Version One.
  • Provided support for production app/product releases; post-implementation verification and reported out in Go/No Go meetings.
  • Android, iPhone and cross-browser testing on IE11, Chrome and Firefox browsers for project that involved updating AAA.com pages to mobile devices; provided input into the design of software features, UI suggestions and functionality to ensure better usability.
  • Worked extensively on projects in Policy Center and Billing center in Guidewire.
  • Create and complete applications, as well as bind automobile and home insurance policies for testing, including new business, renewals and endorsements.
  • Executed automation test scripts as per the functional requirements of the project.
  • Validated the back-end testing by writing SQL scripts; validated log files and compared XML between the source and destination systems.
  • Supported automation team by testing the usability of automated functionality, demoing the application and identified projects and areas which were good candidates for automation versus manual testing.
  • As part of scrum team participated in user story creation, sizing and estimation. Analyzed user stories and business requirements and converted into actionable test. Planning, test execution, test reporting, and defect management.
  • Set up and led daily defect triage meetings/ stand up; Collaborated with Business Analysts, SMEs, and Developers to troubleshoot issues found during testing and to ensure product quality.
  • Advised QA Manager regarding overall quality of project and identified outstanding issues; provided accurate QA estimates for assigned work.
  • Received many s from ACG management teams including Gold, Silver and Bronze s.

Confidential, Dearborn, MI

Sr. Technical Quality Control Analyst

Responsibilities:

  • Created a process for testing camp Confidential ns for Marketing, Banking, and Insurance department.
  • Created test plans and test cases from requirement document; Uploaded requirements, test cases to Confidential ALM; Executed manual test cases, logged defects in ALM, communicated test defects with business team.
  • Helped project and QA team members in understanding Version One functionality and agile project methodology.
  • Developed and shared job aids/manuals, test template for team.
  • Collaborated with developers and business stakeholders to clarify requirements, in terms of testability, consistency, and completeness.
  • Maintained Requirement Traceability matrix to ensure that every requirement is mapped and tested.
  • Involved in daily stand-up meetings and weekly sprint meetings to discuss workflow and project specifications.

QA Analyst II

Confidential, Greenville, SC

Responsibilities:

  • Tested multiple web-based banking applications; performed QA testing of applications in production environment/product release phase.
  • Executed test cases, logged defects in Quality Center, communicated defects, uploaded appropriate screen shots and files to support defect description.
  • Identified bugs related to the software quality and reported to QA and development team.
  • Collaborated and followed with the project team to fix the defect.

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