User Acceptance Tester Resume
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Las Vegas, NV
PROFESSIONAL EXPERIENCE
Confidential, Las Vegas, NV
User Acceptance Tester
Responsibilities:
- Versant is an online competency - based system focusing on the assessment, remediation, validation, and tracking of the competency of nurses. Following an agile sprint schedule, I design and execute comprehensive test suites based on business requirements for MyVersant, a new subscription program created to expand Versant’s user base
- Other responsibilities include exploratory testing, identifying and logging defects in JIRA, and proofreading and copyediting Versant materials ( reference documents, performance support tools, presentations), adhering to Versant’s style guide and APA 6th Edition guidelines.
Confidential, Stamford, CT
QA Engineer
Responsibilities:
- WDTS develops software and hardware products for the Asian Casino Gaming Market including the RFID-enabled Perfect Pay networked table system. As QA Engineer, I developed test cases based on business requirements and technical design documents, executed functional and regression test suites, found and documented defects and steps to reproduce in JIRA, and deployed new software builds in XLDeploy
- Collaborated with WDTS QA engineers, product managers and developers in Stamford
Confidential, Cambridge, MA
Local Childcare Consultant
Responsibilities:
- Supported local host families and their au pairs while ensuring Department of State regulations were met. Held monthly meetings with au pairs, interviewed potential host families, conducted orientations with new host families and au pairs, and provided mediation as needed.
Confidential, NY
AVP Associate Circulation Director
Responsibilities:
- Oversaw new business and renewal promotions across four titles, including direct mail, print, insert cards, online, e-mail, telemarketing and donor gift programs. Executed nine annual direct mail campaigns totaling twenty million pieces, lifting Martha Stewart Living direct mail response by 50%. Tested and implemented continuous service renewals, significantly improving MSL retention and profitability. Successfully helped launch Martha Stewart Everyday Food magazine. Trained and supervised staff of four.
- Assistant Director, Customer Retention Marketing May 2000 to April 2002
- Promoted 1.7MM existing subscribers for regular and donor gift renewals and managed billing on all direct to publisher orders. Principal responsibilities were overseeing multiple weekly mailings, resolving operating problems, tracking and analyzing mail performance and profitability, and creating and implementing test schedules. Assisted in development of online customer service site.
- Marketing Manager, Catalog Circulation and Books August 1999 to April 2000
- Managed circulation planning for Martha by Mail catalog mailings including list planning and preparation, prospect modeling development, offer testing, print order instructions, and analysis for a total of eleven catalog mailings annually.
- Marketing Manager, New Customer Acquisition March 1998 to July 1999
- Associate Marketing Manager, New Customer Acquisition October 1996 to February 1998
- Managed all aspects of customer acquisition marketing for Martha Stewart Living magazine and the Best of Martha Stewart Living direct to consumer book series, including creative development and production, testing, list planning and preparation, fulfillment, backend analysis, and reporting.