SUMMARY

• I am a Senior Consultant in the Financial Services - Tax Technology & Transformation group at Confidential .
• Highly proficient in Business Analysis, Design, Data Analysis, Project Management, Confidential Accounting, Financial Reporting, Tax Technology, Master Data Governance, Product Management, Financial Systems, or related area.
• Have demonstrated history of working in Finance, Insurance, Banking, Treasury, Wealth & Asset Management, Hospitality, Pharmaceutical and Healthcare industries. Skilled in Tax Accounting, SAP ERP, SAP FICO, Accounting, and Software Development Life Cycle (SDLC), Agile/Scrum processes.
• Facilitate requirement gathering and constructed workflow charts, diagrams, writing specifications, running SQL queries, data analysis, compling reports, translating business requirements to functional requirements, created requirements traceability matrices, determine use cases, working on ServiceNow CMS tickets and documentation (meeting minutes, status updates, current and target state).
• Create/Update user stories in DevOps, application requirements, functional designs, system designs, test plans and run Scrum calls on daily basis with Development teams/technical teams and accountable to critical path key milestone activities aligned to roadmaps, including tracking status of interdependencies for projects.
• Have UX/UI experience - Creating/Updating mock-ups, Activity diagrams, Business Process Models, Data flow diagrams, Wire frames, drafting business requirements for new systems.
• Experience working and delivering solutions across a multi-location/global teams.
• Ability to work under high pressure and quickly adapt to new changes.
• Able to anticipate problems.
• Personal: Confident, Quick Learner, Multi-tasking, Influencing, Problem Solver, Self-starter .
• Rewarded with Bravo s multiple times for outstanding performance at Confidential .
• Requirements-gathering, documentation, and analysis; Workflow Analysis and Process Improvement; SDLC and Project Management; UAT Coordination and Testing Processes .
• Have experience in SAP FI AA (Asset Management), Accounts Receivable, Accounts Payable, Controlling- Profit Center, Cost Center, Profitability Analysis proficient in FI/CO implementation, upgrade and cross functional experience of SAP MM & SD.
• Having experience in both Manual and Automated Testing including Black Box/White box Testing, framework, backend, Test design, Load Testing, Stress Testing, Data Driven Testing, Performance Testing, Regression Testing, Front End Testing, Functionality Testing and UAT testing approaches in a multi-tiered environment.

TECHNICAL SKILLS

• Accounting & Finance
• Accounting Systems, Tax Accounting, Confidential Tax, International Tax,Tax Compliance and Tax Reporting.
• Advanced skills in MS Office Applications (Excel, Word, PowerPoint, Outlook, Access, Visio), MS Teams, MS Project
• Confidential Power BI, Tableau, Alteryx
• Corptax, TaxStream, OneSource Tax Engine
• Appian, Confidential Cognos
• Database Language: SQL
• SQL Server Management Studio
• Confidential SharePoint, ServiceNow Administration, SharePoint Administration, CMS Administration and Integration
• Corptax Administrator
• Azure DevOps
• Ariba, AP / AR / GL / Month-End Closing - SAP, SAP FICO, SAP invoice Management
• QTP Certified Professional
• Full SDLC
• Confidential ALM/QC
• Confidential QuickTest Professional (QTP)
• Requirements-gathering, documentation, and analysis; Workflow Analysis and Process Improvement; SDLC and Project Management; UAT Coordination and Testing Processes.
• QA and UAT Test Script Creation.
• Testing Areas: Functional, System Integration Testing, UAT and Regression Testing, SAP Testing

PROFESSIONAL EXPERIENCE

Confidential, Iselin, NJ

Senior Consultant

Responsibilities:

• Working as SSO Business & Data Analyst role with Data Management and SSO teams to draft business requirements, Master Data requirement documentation by collaborating with TAX SMEs and keeping SSO Workstream Project Management process on track, reporting and providing status updates to the leadership. Supporting with various activities in the tax data lake effort and the service optimization efforts, leads daily scrum calls and helping updates Azure dev ops.
• Planned, implemented, and supported large scale SharePoint portal deployment.
• Translated business cases and requirements into functional requirements from identified stakeholders.
• Tracked epics, features, user stories and requirements, code defects or bugs, and other particulars using work items in Azure DevOps.
• Worked on Functional documents, user story review, design test scenarios, execute functional testing and tracked defect management process in DevOps.
• Conducted daily scrum meetings for the Development Team to synchronize activities and create a plan for the next 24 hours.
• Facilitated user acceptance testing and create additional test cases to ensure all functionality is delivered with highest quality.
• Proposed SharePoint-based solutions to improve existing business challenges.
• Designed plans and develop a SharePoint curriculum to train customers on SharePoint functionality and encourage self-sufficiency.
• Worked with SharePoint user base to understand business needs and build solutions to address them.
• Built and maintain sites, forms, lists and workflows to improve business processes.
• Performed User Acceptance Testing (UAT) and maintenance for the SharePoint environment.
• Provided end-user as necessary.
• Provided permission and usage reports to document important metrics.
• All Administration of the SharePoint environment - site level, permissions, creating list, libraries, sites and data load.
• Serve as an escalation point in the support model. Resolve technology operations issues with customers, and overcome product and project issues with service managers.
• Prioritize requests from clients to fix defects and enhance complex products.
• Provide field communications for planned or unplanned production issues.
• Compile product support documents, such as frequently asked questions (FAQ) lists and application materials.
• Working on SharePoint migrations.
• Working on K1 Extraction process for multiple clients using different technologies.

Senior Analyst - Global Support

Responsibilities:

• Responsible for the first line of communication liaising between the various Global Tax reporting end-users and the various Tax and IT teams representing systems function and design teams in both the implementation of tax tools and the support of them.
• Engaging appropriate parties with appropriate priority to support the business as usual and development needs of tax users while ensuring all requests are adequately tracked and completely in a timely manner.
• Leading the offshore support team to run the business as usual.
• Work closely with other Tax Technology functional leads to determine strategy and design for tax business requirements as it relates to Tax software 3rd party Finance tools, SharePoint, and other technology and data solutions.
• Supporting different tax technology applications and tools like Appian - Onetax, Confidential Cognos, SQL Server Mangement studio, TaxStream, Corptax, Sharepoint, CMS, MS Office.
• Responsible for Shrarepoint - CMS Administration.
• Responsible for Corptax administration.
• Responsible for Functional, end to end testing and defect management process.
• Improved process design by automating data collection from various sources and data exchange between Corptax and Tax Data Warehouse.
• Managed tax technology support for the Confidential Tax Reporting group during compliance and quarterly provision close periods.
• Worked on setup related to Data upload into Corptax - OneFDC data upload into Corptax, Update the entity lookups (1FDC RO to Corptax Entity codes) and Update account lookups (1FDC account to Corptax Entity codes).
• Managed SAP/TM1 data upload into Corptax - Update the entity lookups (SAP to Corptax Entity codes), Update account lookups (SAP/TM1 account to Corptax Entity codes), and Update OCI templates.

  Worked on Appian setup for Quarter close and Year-end activities.

• Uploaded data into Corptax from various sources - SAP Data (Manual process), OneFDC Data and TM1 Data(Automated process).
• Generated reconciliation files between GL and Source systems (1FDC and SAP systems).
• Generated Transposed file to validate the data from various Tax systems.
• Responsible for Corptax Setup activities - Rollover the work papers to current quarter, Update Returns and reports window for the quarter, Update work paper assignments, Setup batches, Setup automated adjustments, Copy Sourcing Templates and Run International calculations.
• On going support for Data and setup related questions in Corptax.
• Effectively work across this team model and also engage with key people within the Global Tax, Finance, and IT organizations.
• Balance multiple priorities from different Tax groups under deadline pressures.
• Provide global support for the tax accounting group, Coordinate support efforts with off-shore team.
• Manage the coordination and execution of User Acceptance Testing.
• Manage the creation, review, and development of appropriate application controls and testing methodology.
• Assess and implement technology strategy and design requirements for tax business needs, Leverage internal and external resources to develop or implement tools and/or data to support tax reporting and analysis needs.
• Drive simplification and standardization of Finance business processes.
• Apply accounting and auditing principles and techniques to ensure that data integrity, internal controls, and audit trails are maintained throughout all applications.
• Perform work related to special projects involving system analysis and financial management, as assigned.
• Act as a project leader and provide work direction or to less experienced employees within the department or to end users.
• Reviews error messages and provides applications support to end users for financial management system and related applications.
• Assists with the planning, scheduling and coordination of major software upgrades, new releases, and installation of related financial software applications.
• Performs other Finance work as required.

Environment: Corptax, TaxStream, OneTax, Confidential Cognos, SQL, MS Office, SharePoint, Appian, Content Management System, ServiceNow

Confidential, Jersey City, NJ

SAP Senior Business Analyst/ SAP UAT Coordinator

Responsibilities:

• Review the existing Integration User Test Plans and offer recommendations to make them more effective in system testing, functional testing, integration testing and rollout.
• Work with Integration Test Team and in scope Upstream System stake holders like Ariba, Fieldglass, Crest and TeamConnect, in meeting their needs to make sure the UAT runs smoothly and successfully within the project timelines.
• Worked on Procurement system for the end to end procurement process, from sourcing to invoice payment.
• Using Client’s Quality Control tool, monitor, track and report UAT status to Project Team and the Upstream Stake Holders.
• Take ownership to run the UAT and assist in the Go Live preparations from the testing perspective.
• Global Tax reporting end-users, the various Tax and IT teams representing systems function and design teams in both the implementation of tax tools and the support of them.
• T o support both the business and tax users while ensuring all requests are adequately tracked and completed in a timely manner.
• Supporting end-user tax software enhancement request process.
• Any other tasks assigned by the Project Manager.
• Understand business user requirements and map it to testing requirements from an integration and user testing perspective.
• Strong experience in SAP A/P environment and Procurement systems feeding to SAP.
• Experience in Tax Calculation software(ONESOURCE)/products interfacing to SAP A/P environment.
• Generating Reports from Tax Calculation Engine ONESOURCE.
• Working on Invoices and Tax issues between Accounts Payable and Tax departments.
• Expertise in invoice payments functionalities via SAP.
• Managing support issues and answer user questions to support quarter close and filing deadlines. proven track record of working with project timeline and completing the milestone tasks as required. creating Test Results Reports and presenting to management.
• Experience in System Testing and Testing Coordination with multiple varying upstream procurement systems.
• Team player and familiar with accounting principles and practices to specifically work with the accounting user community.

Confidential, Blue Bell, PA

QA Lead Analyst

Responsibilities:

• Develop and execute test plans and reports for a defined project.
• Adhere to a structured work environment while able to adapt to periodic high pressure scenarios.
• Make recommendations for the advancement of the QA discipline.
• Personal time/schedule management.
• Use of task and defect management systems.
• UAT testing approaches in a multi-tiered environment.
• Effective utilization of appropriate resources to fulfill responsibilities.
• Consistently follow established quality engineering processes.
• Assist in development of use cases and workflow diagrams.
• Fostering interdepartmental communication.
• Active communication with team and development staff.
• Worked extensively to the sql sub queries, joins, set operations and Functions.
• Staying abreast of the latest developments in quality and test strategy and technologies.
• Consistent time tracking and entry.
• Status reporting and escalation of issues/concerns.

Environment: Confidential,: Windows/NT, Quality Center, Confidential Office

Confidential, Collegeville, PA

ERP Deployment Test Lead

Responsibilities:

• Experience in analyzing SAP business specification documents, developing Test Plans, Test Strategy, Test Scope and defining Test Cases and Test Scripts.
• Hands on experience in Unit Testing, Functional Testing, Interface Testing, Stress and User Acceptance Testing (UAT), Integration Testing, System Testing on SAP project.
• Worked closely with business decision-makers, IT project managers and IT technical staff members to guide and manage the operation of the company’s SAP FICO applications.
• Worked through blueprinting, configuration and RICEF development.
• Experience using SharePoint.
• Worked closely with other testers and developers to improve automated framework with bug fixes and feature requests.
• Support the Test Leads on the project defects with daily review, defects meetings and facilitate QC to new users in SAP project.
• Work as a QC admin to train the users in Quality Center for SAP project.
• Communicate with the managers to get their approvals in Quality Center.
• Identify the users roles and add/manage them in Quality Center.
• Resolve the issues whenever the users face any issues in Quality Center.
• Review SAP Defects daily per check list and follow up appropriately with necessary individuals.
• Prepare for and facilitate SAP defect meetings (3-5 times a week).
• Review Test Runs daily per check list and follow up appropriately with necessary individuals.
• Facilitate QC and process user access requests. Adds users to Quality Center.
• Daily Metrics generation and distribution using Quality Center and Confidential Office tools.
• Daily Defects Trend Graphs, Reports generations and distributions using Quality Center and Confidential Office tools.
• Maintain good relationship with developers; understand the application system; analyze test results and provide test summary reports to the QA Lead.
• Participated in code review & Defect review meetings with development team and delegated bugs to the appropriate teams and determined the bug’s priority during the meeting.
• Evaluated, logged, tracked, and updated all defects, enhancements and new functionality in Quality Center (defect tracking system).
• Interacted with developers and various project members to discuss and resolve defects.
• Collected a test metrics daily from Quality Center that reflected the current status of the test execution and the state of the defects.

SAP Modules: FI, PTP, BI, MFG, PROC, DIST, HR, MM, GL, APO, SOM and Security

Environment: Windows/NT, Quality Center, QTP, Confidential Office

Confidential, Colmar. PA

FICO Consultant

Responsibilities:

• Conducted meetings with Users to gather requirements and to understand the Workflow of the As-Is System.
• Worked through complex SAP process problems, documented the Business Process as Configured in SAP and Ensured proper Integration with other Modules.
• Interacted with Client to Update and Group Customer and Vendor Master Data to define Credit Control Areas and Dunning Areas.
• Designed and Configured the Vendor Master Data, Vendor Group, Vendor Field Status, Vendor and Customer Master Data and Risk Categories.
• Set up the Credit Management Configuration.
• Redefined and Configured Payment Methods, Payments Terms, House Bank, Bank Accounts for AP, AR - Dunning process, Interest calculation, and Credit Management.
• Clearing Inter-Company Vendor/Customer open Items, Manually Processing Incoming Payments, Running/Editing Dunning proposals, Reconciliation Accounts in the GL, Create functional specifications for Custom Interfaces.
• Configured Outgoing Payments, Open Item Clearing in Accounts Payable, and Cost Center Accounting Master data, Planning and Cost allocations in Cost Center Accounting.
• Configured the Automatic Payment Program for A/P including Partial Payment Configuration, Check Management and Check Printing.
• Assist in the design and implementation of Month End and Year End closing transactions and processes.
• Set up the Parameters for Cross-Company Code Postings.
• Configured the One-time Vendors/Customers with Separate Screen Layouts.
• Customized Payment Requests and Interest Calculation on Account Balances and Line Items.
• Worked with the SD Team for Design and Configuration of the Sales Process and Integration with FI.
• Created Cost Centers, Created Primary and Secondary Cost Elements Assigned Cost Centers to Cost Elements etc.

Environment: ECC 5.0

Modules: AP, AR, CCA, PCA, Integration with SD

QA Lead Analyst

Confidential, Boston MA

Responsibilities:

• Reviewed and analyzed customer requirements, developed test plan and test cases/procedures based on customer requirements and program needs.
• Developed test cases, test plans and strategies; recommend improvements to QA processes.
• Developed risk assessment plans, managed the risks, and reported issues to management.
• Analyzed the executed test scripts with expected and actual results.
• Review technical and systems specifications; review user requirements and work with developers to ensure QA keeps pace with development, and to report development issues
• Responsible for Test Planning, Execution and Analysis of CRM Application.
• Responsible for performing System, Functional, Integration and Performance Testing
• Maintain good relationship with developers; understand the application system; analyze test results and provide test summary reports to the QA Lead.
• Participated in code review & Defect review meetings with development team and delegated bugs to the appropriate teams and determined the bug’s priority during the meeting.
• Evaluated, logged, tracked, and updated all defects, enhancements and new functionality in Quality Center (defect tracking system).
• Interacted with developers and various project members to discuss and resolve defects

Environment: Windows 2003, QTP, Quality Center, SQL Server 7.0, Java, JSP, SQL.

Confidential, Waltham, MA

QA Analyst

The Health Insurance Portability and Accountability Act of 1996 mandates the use of a National Provider Identifier(NPI) for all covered healthcare providers. The NPI program is overseen by the Centers for Medicare and Medicaid Services(CMS) under the Department of Health and Human Services. All healthcare providers who transmit any health information in electronic form will be required to obtain and use an NPI. Healthcare providers include physicians and other practitioners, i.e. advance practice nurses, Dentists, etc. The NPI is a unique, 10 digit identifier that will replace other identifiers assigned to healthcare providers, such as those assigned by health plans, government programs and healthcare purchasers for the purpose of conducting business transactions.

Responsibilities:

• Developed test Plan after reviewing and analyzing the Requirements Analyzed Business Requirements Document and prepared Test conditions, developed Test Plan, which includes Test Objectives, Test Strategies, Test Environment etc. Regression tested all associated bugs, enhancements, and new functionality through manual testing.
• Written SQL queries to check the data in the databases for the data integration project.
• Migrated and prepared data for QA purpose from Production to QA environment
• Extensively Involved in Database testing - end to end testing
• Tested HIPAA Transactions and Code Sets Standards such as 837/835, 270/271, 276/277 transactions.
• Evaluated, logged, tracked, and updated all defects, enhancements and new functionality in Quality Center (defect tracking system).

Environment: Test Director, SQL Server 7.0, Confidential Web sphere, Java, JSP, J2EE, Java Script, Confidential 8i/9i, HTML and SQL.

Confidential, Boston, MA

Purchase Order System

QA Analyst

Responsibilities:

• Identified test data based on specifications (example. user interface criteria, compatibility with browsers/environment, database response, volume constraints, security, network criteria) of the product.
• Wrote automated test cases for Regression testing using QTP.
• Parameterized the scripts to avoid code redundancy and avoid hard coding of frequently changing values.
• Extensively worked on the data validation, manipulation and updating the tables using SQL query language.
• Extensively created Data Driven Test scripts to read data from text files for data validity testing. Checked for data boundaries/limits, incorrect input of data.
• Automated performance test scripts and verified the response time under different load conditions using Load Runner.
• Parameterized and Correlated the Virtual User Script and simulated the real user environment.
• Analyzed the reports and graphs in Load Runner controller to understand and remove bottlenecks.

Environment: Load Runner, QTP, Test Director, Java, Java Script, HTML, SQL, Web Logic Server, Confidential, Windows-NT.