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Quality Assurance Lead Consultant Resume

Tampa, FL

SUMMARY

  • Seventeen years of experience as a software QA engineer, writing and executing test plans and test cases in highly structured and loosely structured development environments and performing all types of testing (functional, installation, acceptance, browser compatibility); Committed to thoroughly assessing product quality and manufacturing processes to achieve excellent results and customer satisfaction.

TECHNICAL SKILLS

  • Inflectra's SPIRA, Azure DevOPs (Team Foundation Server)
  • QTP, Test Manager, JIRA, Bugzilla
  • Platforms: UNIX, Linux
  • Windows, Macintosh, MS - DOS
  • Agile/Waterfall Process
  • API testing
  • Branding, Organizing, Web site
  • HP, PVCS
  • QTP
  • SCRUM
  • SDLC
  • Logistics
  • Software testing
  • Web applications
  • Ecommerce testing

PROFESSIONAL EXPERIENCE

Confidential, Tampa, FL

Quality Assurance Lead Consultant

Responsibilities:

  • Assist the test team in the development of all testing-related documentation including
  • Drive continuous improvement, ie. Lower unit costs, improve service levels
  • Design and standardize test automation frameworks/tools in support of automation script development across multiple technologies
  • Perform thorough regression testing when bugs are resolved
  • Provide technical testing leadership, best practices and standardization definition for DevOps continuous deployment, integration and testing
  • Create detailed, comprehensive, and well-structured test plans and test cases

Confidential, Tampa, FL

Quality Assurance Manager

Responsibilities:

  • Designed training manuals for the Quality Assurance department, reducing training time by 20%
  • Created test plans and test scripts based on the higher/lower level design documents. Worked extensively with Line of Business and User Acceptance testing resources to cover total functionality for System Integration testing, including end to end and regression testing.
  • Identified and documented defects/system issues using the TFS & JIRA, and assisted of root cause analysis for timely resolution of defects.
  • Co-ordinated testing efforts with Offshore team on daily basis.
  • Managed and lead all the tasks for the automation team members.
  • Assumed dual role as QA Manager and Senior QA Analyst.
  • Expanded responsibilities as the QA Team leader which included management, mentoring and structuring of the QA group
  • Cross-functional team testing strategy, analysis of existing test strategy, gap analysis, and working across teams to mature test integration strategies
  • Led the QA team in developing and implementing best practices
  • Recruit, lead, mentor, and develop a talented high-performing team of technical Quality Engineers and manual testers
  • Worked with clients to make sure that understanding of scope and or changes
  • Testing efforts for mobile applications for all major transporting logistics companies on newly built platform
  • Used mobile devices to test multiple APIs
  • Wrote/edited test cases and requirements within DevOps(TFS)
  • Reported issues using Jira and DEVOps(TFS)
  • Worked with support team to improve processes and implementation
  • Planned and implement new test strategies (Agile Scrum), resulting in development of best practice models
  • Attended scrum meeting and discussion about task being assigned

Confidential, Atlanta, GA

Quality Assurance Manager

Responsibilities:

  • Tested eCommerce and mobile applications for all GNG(Georgia Natural Gas) products on newly built platform
  • Evaluated test tools to better manage testing efforts
  • Developed the Test Plans and Test Cases for the above-mentioned applications.
  • Executed the Test Cases and reported the defects in SPIRA (Test Tool)
  • Performed back-end testing using SQL.
  • Performed Regression Testing for different builds.
  • Followed up on defects with developers in order to resolve them.
  • Developed and implemented test plans, test cases and scripts, both manually and through automated process.
  • Participated in creating functional and technical requirements with the business analysts and developers.
  • Developed and executed automated scripts using QTP for regression and integration testing.
  • Tested applications on Android and IOS platforms
  • Worked closely with development counter-part to provide technology information and estimates required for RFPs (Request for Proposal)
  • Designed and implemented use of company's QA documents including Test Plans, Test Cases and Project Status reports as well as other project artifacts
  • Proactively participate in requirements reviews in early project phases of Discovery and Planning

Confidential - Alpharetta, GA

UAT Test Lead

Responsibilities:

  • Responsible for testing new releases across multiple applications and systems
  • Participate in release production testing, implementation and launch support
  • Responsible of testing POS system
  • Tested creating multiple line accounts, adding features, removing feature, transferring services, transferring number, activating and deactivating lines
  • Participates in Release Production testing, implementation, and launch support as well as warranty issue testing

Confidential, Decatur, GA

Quality Assurance Manager

Responsibilities:

  • Administer multiple teams performing software testing for NEW production applications, across multiple platforms and/or functions
  • Validate designs, requirements, and new software components
  • Wrote manual regression test cases
  • Built and maintained test apps, test plans and test tools for various platforms
  • Organize front end testing, provide detailed reporting/analysis when bugs are found
  • Ensure smooth deployment and public releases of both internal and external Web/App front-end assets across all experiences and platforms
  • Maintain within levels of stress, deadlines, and occasional extended schedules
  • Performs testing of different applications and products for multiple projects
  • Work closely with product management, business analysts, and developers to understand features and create robust, comprehensive test strategy to verify functionality
  • Worked with product management teams to ensure test coverage into product
  • Creating test scenarios and test cases based on requirements and business rules
  • Communicated and coordinated testing activities of team to meet sprint goals
  • Work both onshore and offshore
  • Experience on mobile testing, Mantis project
  • Validating connection via Bluetooth and/or WiFi
  • Performed testing for number of web projects and company web site across multiple browsers ((IE, Firefox, Safari and Chrome).and mobile devices (Android, iOS)
  • Test Mobile app's behavior under various interruptions: battery strength (full/medium/low), incoming calls, SMS, video call
  • Provide mentoring, training, and career development for QA staff

Confidential, Atlanta, GA

Quality Assurance Manager

Responsibilities:

  • Developed processes and procedures, and implementing testing methodologies in quality assurance
  • Ran offshore team by delegating work across team
  • Worked in agile development environment with frequently changing requirements and feature set
  • Software test planning and execution, primarily functioning in integration test capacity
  • Responsibilities included test plans, test cases, test execution, test reports, opening and verifying work requests/bug reports, and helping recreate customer issues
  • Manually executing test procedures and verifying testing results
  • Performed regression testing to verify/validate incorporated fixes to software
  • Tested newly developed mobile application for power tools
  • Applications were developed for Ipad, Iphone and Android Devices
  • Tested web-based applicant facing internet application
  • Assist team with performing ad-hoc testing, smoke testing, cross-browser testing
  • Accomplished Manual Functionality testing, Integration testing on Client server and Web applications
  • Identified, reported and tracked defects using Test Manager

Confidential, Bowie, MD

Quality Assurance Manager

Responsibilities:

  • Performed as principal QA resource team member for software testing of commercial off shelf records products catering to Healthcare segment (medicare/medicaid)
  • Participated in sprint planning meetings and participated in estimation of time for all task
  • Prepare test plan, test strategy, test case and effort estimation
  • Participated in daily SCRUM meetings and release planning
  • Participate in developing, distributing, and coordinating in-depth User Acceptance Testing for new and existing systems
  • Identify, document and track product quality issues to closure
  • Maintain test scripts, administer systems, software and infrastructure for test environment
  • Ran daily standup meeting with QA and Development team for status of each task in hand
  • Created templates for Test Strategy, Test Plan, Test Case and Defect Report
  • Implemented and administered new tools (HP QC, HP QTP) within organization
  • Performed demos and orientation for projects moving on to tools

Confidential, Atlanta, GA

Quality Assurance Manager

Responsibilities:

  • Quality Assurance for web Development Company that specializes in creating engaging online branding experiences using HTML, Flash and Java programming
  • Testing efforts for eCommerce and mobile applications for all Newell Rubbermaid products on newly built SharePoint platform
  • Tested applications on Android and IOS platforms
  • Worked with team of 4 offshore resources
  • QA process to move company from startup mode to more repeatable, predictable development model
  • Work with development counter-part to provide technology information and estimates required for RFPs (Request for Proposal)
  • Create work plans detailing resources and estimated hours to successfully create, test and launch interactive gaming Web sites based on Agile or waterfall methodology depending on requirements of project
  • Designed and implemented use of company's QA documents including Test Plans, Test Cases and Project Status reports as well as other project artifacts
  • Tested all mobile sites for Bayer Agricultural and Bug Repellant division
  • Assessed various vendors in determining what test management tool would be most efficient for organizing project requirements, functional specifications, test plans, test cases as well as defect tracking
  • Proactively participate in requirements reviews in early project phases of Discovery and Planning

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