SUMMARY

• Seventeen years of experience as a software QA engineer, writing and executing test plans and test cases in highly structured and loosely structured development environments and performing all types of testing (functional, installation, acceptance, browser compatibility); Committed to thoroughly assessing product quality and manufacturing processes to achieve excellent results and customer satisfaction.

TECHNICAL SKILLS

• Inflectra's SPIRA, Azure DevOPs (Team Foundation Server)
• QTP, Test Manager, JIRA, Bugzilla
• Platforms: UNIX, Linux
• Windows, Macintosh, MS - DOS
• Agile/Waterfall Process
• API testing
• Branding, Organizing, Web site
• HP, PVCS
• QTP
• SCRUM
• SDLC
• Logistics
• Software testing
• Web applications
• Ecommerce testing

PROFESSIONAL EXPERIENCE

Confidential, Tampa, FL

Quality Assurance Lead Consultant

Responsibilities:

• Assist the test team in the development of all testing-related documentation including
• Drive continuous improvement, ie. Lower unit costs, improve service levels
• Design and standardize test automation frameworks/tools in support of automation script development across multiple technologies
• Perform thorough regression testing when bugs are resolved
• Provide technical testing leadership, best practices and standardization definition for DevOps continuous deployment, integration and testing
• Create detailed, comprehensive, and well-structured test plans and test cases

Confidential, Tampa, FL

Quality Assurance Manager

Responsibilities:

• Designed training manuals for the Quality Assurance department, reducing training time by 20%
• Created test plans and test scripts based on the higher/lower level design documents. Worked extensively with Line of Business and User Acceptance testing resources to cover total functionality for System Integration testing, including end to end and regression testing.
• Identified and documented defects/system issues using the TFS & JIRA, and assisted of root cause analysis for timely resolution of defects.
• Co-ordinated testing efforts with Offshore team on daily basis.
• Managed and lead all the tasks for the automation team members.
• Assumed dual role as QA Manager and Senior QA Analyst.
• Expanded responsibilities as the QA Team leader which included management, mentoring and structuring of the QA group
• Cross-functional team testing strategy, analysis of existing test strategy, gap analysis, and working across teams to mature test integration strategies
• Led the QA team in developing and implementing best practices
• Recruit, lead, mentor, and develop a talented high-performing team of technical Quality Engineers and manual testers
• Worked with clients to make sure that understanding of scope and or changes
• Testing efforts for mobile applications for all major transporting logistics companies on newly built platform
• Used mobile devices to test multiple APIs
• Wrote/edited test cases and requirements within DevOps(TFS)
• Reported issues using Jira and DEVOps(TFS)
• Worked with support team to improve processes and implementation
• Planned and implement new test strategies (Agile Scrum), resulting in development of best practice models
• Attended scrum meeting and discussion about task being assigned

Confidential, Atlanta, GA

Quality Assurance Manager

Responsibilities:

• Tested eCommerce and mobile applications for all GNG(Georgia Natural Gas) products on newly built platform
• Evaluated test tools to better manage testing efforts
• Developed the Test Plans and Test Cases for the above-mentioned applications.
• Executed the Test Cases and reported the defects in SPIRA (Test Tool)
• Performed back-end testing using SQL.
• Performed Regression Testing for different builds.
• Followed up on defects with developers in order to resolve them.
• Developed and implemented test plans, test cases and scripts, both manually and through automated process.
• Participated in creating functional and technical requirements with the business analysts and developers.
• Developed and executed automated scripts using QTP for regression and integration testing.
• Tested applications on Android and IOS platforms
• Worked closely with development counter-part to provide technology information and estimates required for RFPs (Request for Proposal)
• Designed and implemented use of company's QA documents including Test Plans, Test Cases and Project Status reports as well as other project artifacts
• Proactively participate in requirements reviews in early project phases of Discovery and Planning

Confidential - Alpharetta, GA

UAT Test Lead

Responsibilities:

• Responsible for testing new releases across multiple applications and systems
• Participate in release production testing, implementation and launch support
• Responsible of testing POS system
• Tested creating multiple line accounts, adding features, removing feature, transferring services, transferring number, activating and deactivating lines
• Participates in Release Production testing, implementation, and launch support as well as warranty issue testing

Confidential, Decatur, GA

Quality Assurance Manager

Responsibilities:

• Administer multiple teams performing software testing for NEW production applications, across multiple platforms and/or functions
• Validate designs, requirements, and new software components
• Wrote manual regression test cases
• Built and maintained test apps, test plans and test tools for various platforms
• Organize front end testing, provide detailed reporting/analysis when bugs are found
• Ensure smooth deployment and public releases of both internal and external Web/App front-end assets across all experiences and platforms
• Maintain within levels of stress, deadlines, and occasional extended schedules
• Performs testing of different applications and products for multiple projects
• Work closely with product management, business analysts, and developers to understand features and create robust, comprehensive test strategy to verify functionality
• Worked with product management teams to ensure test coverage into product
• Creating test scenarios and test cases based on requirements and business rules
• Communicated and coordinated testing activities of team to meet sprint goals
• Work both onshore and offshore
• Experience on mobile testing, Mantis project
• Validating connection via Bluetooth and/or WiFi
• Performed testing for number of web projects and company web site across multiple browsers ((IE, Firefox, Safari and Chrome).and mobile devices (Android, iOS)
• Test Mobile app's behavior under various interruptions: battery strength (full/medium/low), incoming calls, SMS, video call
• Provide mentoring, training, and career development for QA staff

Confidential, Atlanta, GA

Quality Assurance Manager

Responsibilities:

• Developed processes and procedures, and implementing testing methodologies in quality assurance
• Ran offshore team by delegating work across team
• Worked in agile development environment with frequently changing requirements and feature set
• Software test planning and execution, primarily functioning in integration test capacity
• Responsibilities included test plans, test cases, test execution, test reports, opening and verifying work requests/bug reports, and helping recreate customer issues
• Manually executing test procedures and verifying testing results
• Performed regression testing to verify/validate incorporated fixes to software
• Tested newly developed mobile application for power tools
• Applications were developed for Ipad, Iphone and Android Devices
• Tested web-based applicant facing internet application
• Assist team with performing ad-hoc testing, smoke testing, cross-browser testing
• Accomplished Manual Functionality testing, Integration testing on Client server and Web applications
• Identified, reported and tracked defects using Test Manager

Confidential, Bowie, MD

Quality Assurance Manager

Responsibilities:

• Performed as principal QA resource team member for software testing of commercial off shelf records products catering to Healthcare segment (medicare/medicaid)
• Participated in sprint planning meetings and participated in estimation of time for all task
• Prepare test plan, test strategy, test case and effort estimation
• Participated in daily SCRUM meetings and release planning
• Participate in developing, distributing, and coordinating in-depth User Acceptance Testing for new and existing systems
• Identify, document and track product quality issues to closure
• Maintain test scripts, administer systems, software and infrastructure for test environment
• Ran daily standup meeting with QA and Development team for status of each task in hand
• Created templates for Test Strategy, Test Plan, Test Case and Defect Report
• Implemented and administered new tools (HP QC, HP QTP) within organization
• Performed demos and orientation for projects moving on to tools

Confidential, Atlanta, GA

Quality Assurance Manager

Responsibilities:

• Quality Assurance for web Development Company that specializes in creating engaging online branding experiences using HTML, Flash and Java programming
• Testing efforts for eCommerce and mobile applications for all Newell Rubbermaid products on newly built SharePoint platform
• Tested applications on Android and IOS platforms
• Worked with team of 4 offshore resources
• QA process to move company from startup mode to more repeatable, predictable development model
• Work with development counter-part to provide technology information and estimates required for RFPs (Request for Proposal)
• Create work plans detailing resources and estimated hours to successfully create, test and launch interactive gaming Web sites based on Agile or waterfall methodology depending on requirements of project
• Designed and implemented use of company's QA documents including Test Plans, Test Cases and Project Status reports as well as other project artifacts
• Tested all mobile sites for Bayer Agricultural and Bug Repellant division
• Assessed various vendors in determining what test management tool would be most efficient for organizing project requirements, functional specifications, test plans, test cases as well as defect tracking
• Proactively participate in requirements reviews in early project phases of Discovery and Planning