SUMMARY

• Instructional designer with diverse program development and project management experience

PROFESSIONAL EXPERIENCE

Confidential, Worth, TX

Training Program Developer

Responsibilities:

• Revise, update and create training programs using ISD principles in support of Confidential maintenance training
• Work with management, customers, subject matter experts, and instructional staff to create effective, skills - based training solutions for Web-Based delivery.
• Revise web-based content to be HTML5 compatible
• Deliver customer focused products and services
• Manage projects with AGILE techniques to ensure completion on schedule to department standards
• Provide timely status updates and reports on assigned projects

Environment: Storyline, Captivate, Animate/Flash, Adobe Creative Suite including Photoshop, Illustrator, Dreamweaver and Premiere, Microsoft Office Suite including Teams, Teams Lists, and collaboration with OneDrive.

Confidential. Worth, TX

International Programs Project Management

Responsibilities:

• Ensure projects are delivered on-time, within scope, schedule and cost
• Assist in project definition, scope, and objectives, develop curriculum plans supporting off site and international projects
• Track project plans throughout entire life-cycle including contract scoping by team evaluation, critical path, and risk management using custom project and document tracking tools created with Excel
• Ensure resource availability and allocation
• Manage changes to the project scope, schedule, and costs and communicate with executive leadership and customer
• Create and maintain comprehensive project documents and forecasting tools
• Technology Transfer Controller ensuring all documents are ITAR/regulatory compliant

Environment: Microsoft Office Suite including Access, Visual Basic, OneNote, and collaboration using OneDrive.

Confidential

Instructional Designer

Responsibilities:

• Design and develop instructor-based PowerPoint training materials for aircraft finishers and production line assembly and field service personnel for F-22 and F-35 weapons platforms.
• On-line training developed with Storyline and managed through company LMS
• Created on-line style guide with HTML/CSS
• Trained development team on using PowerPoint, Excel, and OneNote
• FACO (Final Assembly Checkout) Project coordinator
• Coordinate with Course Owner, Instructor, and Subject Matter Expert (SME) in updating technical content for international customer
• Ensure courses are consistent in presentation and style
• Track and report current status to program lead

Confidential

Instructional Designer

Responsibilities:

• Develop eLearning materials for Lockheed Martin field representatives for Joint Strike Fighter/F-35 system training using Adobe Flash/Action Script and Adobe Premiere Pro, Captivate, and Photoshop.
• Led production team to document process standardization which updated development templates including, PowerPoint presentation templates, student exam, and Course Control Document in Microsoft Word
• Managed student-tracking data using the Learning Management System (LMS)
• Design and develop instructor-based PowerPoint training materials for aircraft finishers and production line assembly personnel for F-22 and F-35 weapon systems.

Confidential

Instructional Design/Technical Training

Responsibilities:

• Instructional designer supporting courseware development for three full-time instructors. Responsible for new courses, course revisions, and adding multimedia to new and existing courses using PowerPoint and Adobe Flash and Premier Pro.
• Developed new hire training and orientation program to speed new hire effectiveness within the Confidential organization.

Confidential, Arlington, TX

Senior Manager of Curriculum Development

Responsibilities:

• Direct the production and development of courseware for the Royal Australian Air Force C-27J Air Crew and Maintenance Training System using Microsoft Office tools.
• Working with a dispersed team in Georgia, Texas, and Australia, ensure production of courseware for pilot, loadmaster, maintenance, and ground crew courses to fly, load and maintain the C-27J cargo aircraft.

Confidential

Instructional Systems Design (ISD) Engineer

Responsibilities:

• Expeditionary Unmanned Arial Systems instructional analysis/design/development and delivery/facilitation. Conducted performance consultation with client to design, develop, and deliver instructor led training materials and courses for the Viking 400 unmanned systems. Applying adult learning principles, conducted needs analyses to identify learner performance gaps, evaluated knowledge/skill gaps, wrote knowledge and performance objectives to address the gaps. Designed and created Confidential instructional measurements and implemented performance solutions.
• Project Management interface between Confidential and external vendor to produce the Training Systems Requirements Analysis (TSRA) analysis documentation, or the front-end training needs analysis for the Air Force C-27J training system for Aircrew and Maintenance operations.
• Training Management System (TMS) system selection support including TMS course, curriculum, and documentation requirements. Received training as a TMS administrator supporting the C-27J aircrew and maintenance training program.

Confidential, Grapevine, TX

Instructional Design

Responsibilities:

• Responsible for courseware development, lesson specs, lesson plans, and PowerPoint presentations for Instructor Based Training (IBT) programs for the CL-300 Challenger business jet using Microsoft Office tools.
• Researched, designed, and produced IBT lessons for flight crew and maintenance training.
• Aided in the design of lesson production standards, guidelines, processes, and configuration management.
• Developed and maintained team accessible web site for lesson development status, reviews, and team information.

Confidential, Richardson, TX

Senior Product Information Developer

Responsibilities:

• Created Confidential Publications with Frame Maker+SGML which includes customer product documentation delivered in hard copy, available on the web, or on-line help format delivered with Nortel communications products. Developed on-line document delivery methods, which sped document delivery to the customer by up to two months.
• Documented and published Installation Methods (IMs) which are Nortel documents used to install hardware or software. On-time IM distribution is essential to maintaining product delivery schedules.
• Created and deployed web pages for documentation group, helping internal customer’s access documentation for review and helping external customer’s access documentation after product delivery.
• The Confidential development environment ranged from C, C++, Java, JavaScript and other software development tools. Worked with engineers and technicians in these environments to create documentation for software and hardware installation documents.
• Created Confidential documents. Document delivery may be eLearning, web download (PDF), or documentation delivered with the product on disc, or hard copy.
• Developed and facilitated two-day course to train the customer how to use the Internetworking Services Gateway (ISG). Development included needs analysis, knowledge and performance objectives, hands on with the equipment and implementing instructional measurements. Because of the focused nature of the ISG technology, this course was essential for customer job performance.

Confidential, Arlington, TX

Senior Instructional Systems Designer

Responsibilities:

• Manager for prototype CBT and IBT course for General Motors Europe (GME) - first of 300+ courses. Frankfurt, Germany 1994-1996.
• Directed external vendors in creating prototype lessons for GME.
• Designed and developed courseware production standards and style guides.
• Trained vendors to Hughes production standards so the vendors could create prototype CBT/IBT GME courses.
• Assure quality of the training products based on project standards and guides.
• Project and team lead for computer based and instructor based project and maintenance team. Developed computer based learning technology for Royal Saudi Air Force radio operators. Richardson, Texas 1992-1994
• Trained college interns in Instructional Systems Design (ISD) methodology, production techniques, project guidelines and production practices with Microsoft Office tools and Authorware.
• Reviewed lessons for instructional soundness based on ISD quality standards.
• Developed documentation quality standards manuals according to project guidelines.
• Designed and developed e-learning courseware for commercial and military customers. Active in design, development, and project management roles.
• Designed screens to user-interface requirements for a Training Management Utility (TMU) used as the General Motors Europe student tracking system.
• Delivered CBT technology transfer course for GME for European students.

SKILLS

• Windows
• MS Office
• Visual Basic
• FrameMaker+SGML
• Adobe Captivate
• Animate/ActionScript
• Adobe Creative Suite
• Articulate Storyline
• SCORM